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Troubleshooting
The following simple issues can be handled by the user.
Please call the after-sale service department if the issues are not settled.
Fault
Possible Cause/Solution
Inoperation
Whether the
refrigerator
is plugged and connected to power
Low voltage
Failure power or tripping circuit
Odor
Odorous foods should closely wrapped
Whether foods are rotten
Whether the interior shall be cleaned
Long-term operation
of compressor
It is normal that refrigerator operates for longer time in summer when the ambient temperature
is higher
Do not put too much food in the
refrigerator
at one time
Do not put foods until they are cooled
Frequent opening of refrigerator door
Illuminating light does not shine Whether the refrigerator is connected to power, whether the illuminating light is damaged
The refrigerator door cannot be
properly closed
The
refrigerator
door is stuck by food packages
Too much food
Tilt refrigerator
Loud noises
Whether the food is leveled, whether the refrigerator is balanced
Whether the refrigerator parts are properly placed
Troubleshooting
