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Policies, standard documentation and additional product information can be found by:

• 

Visiting our website 

docs . indesit . eu

• 

Using QR Code

• 

Alternatively, 

contact our After-sales Service

 (See phone number in the warranty booklet). When 

contacting our After-sales Service, please state the codes provided on your product's identification plate.

The model information can be retrieved using the QR-Code indicated on the energy label. The label also includes 

the model identifier that can be used to consult  the https://eprel.ec.europa.eu database portal.

* Available only on certain models
Note: If the chiller declaration is present in the rating plate (see image below), the declaration applies only to standard EN 62552:2013 valid until February 28th, 2021.

TROUBLESHOOTING

What to do if...

Possible reasons

Solutions

The control panel is 

switched off, the appliance 

does not work.

There may be an appliance power supply 

problem.

Check that:

• 

there is not a power outage;

• 

the plug is properly inserted in the socket and any bipolar power 

switch is in the correct position (this enables the power supply to 

the appliance);

• 

the household electrical system protection devices are efficient;

• 

the power cable is not damaged.

The appliance could be in On/stand by 

mode.

Turn the appliance on by briefly pressing the   button (see On/Stand-

by function).

The inside light does not 

work.

The light may need to be replace.

Malfunction of a technical component.

Disconnect the appliance from the power supply and contact the 

Technical Assistance Service if you need a replacement.

The inside light flashes.

Door alarm active.

It is activated when the refrigerator 

compartment door remains open for a 

prolonged period of time.

To stop the alarm, close the refrigerator door.

On reopening the door, check the light works.

The temperature inside the 

compartments is not low 

enough.

There could be various causes (see 

“Solutions”).

Check that:

• 

the door closes properly;

• 

the appliance is not installed near a heat source;

• 

the set temperature is adequate;

• 

 the circulation of air through the vents at the bottom of the 

appliance is not obstructed (see installation section).

There is water on the 

bottom of the refrigerator 

compartment.

The defrost water drain is blocked.

Clean the defrosting water drain (see section “Cleaning and 

Maintenance").

Excessive amount of frost in 

the freezer compartment.

The door to the freezer compartment is 

not closed properly.

Check that there is nothing preventing the door from closing properly.

• 

Defrost the freezer compartment.

• 

Make sure the appliance has been correctly installed.

The front edge of the 

appliance that the door 

gaskets seal against is hot.

This is not a defect. It prevents 

condensation from forming.

No solution is necessary.

One or more green symbols 

are flashing continuously 

and it is not possible to 

change the temperature 

set.

Malfunction  alarm.

The alarm indicates a fault in a technical 

component.

Contact Technical Assistance Service.

The temperature of the 

refrigerator compartment is 

too cold.

• 

The set temperature is too cold.

• 

A large amount of fresh food may 

have been placed in the freezer 

compartment.

• 

Try to set a less cold temperature.

• 

If fresh food has been placed in the freezer compartment, wait 

until it has fully frozen.

• 

Turn off the fan (if present) following the procedure described in 

the paragraph “FAN”.

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