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3

EN

THE LIGHT DOES NOT WORK

THE MOTOR SEEMS TO RUN TOO MUCH

TROUBLESHOOTING GUIDE

THE APPLIANCE IS NOT WORKING

There may be an appliance power supply 

problem.

This is normal in hot, damp weather. The 

pan can even be half full.

The light may need replacing.

The appliance may be in On/Stand-by 

model

Motor running time depends on different 

things: number of door openings, amount 

of food stored, temperature of the room, 

setting of the temperature controls.

This is not a defect. 

This is normal in hot weather and when the 

compressor is running.

›  Check if power cable plugged into a live 

socket with the proper voltage.

›  Check if the protection devices and fuses 

of the electrical system in your home

›  Make sure the appliance is level so that the 

water does not overflow.

› Make sure if the protection devices and 

fuses of the electrical system in your home 

work well.

› Check if the power cable is plugged into a 

live socket with the proper voltage

› In case the LEDs are broken the user must 

call the Service for exchange of the same 

type available only at our After-sales Service 

Centers or authorized dealers.

› Make sure that the appliance controls are 

correctly set.

› Check if there is not a large amount of food 

been added to the appliance.

› Check that the door is not opened too often.

› Check that the door close properly.

THERE IS WATER IN THE DEFROST PAN

THE EDGES OF THE APPLIANCE CABINET, 

WHICH COME IN CONTACT WITH THE 

DOOR SEAL, ARE WARM TO THE TOUCH

Problem

Possible Cause

Solution

THE APPLIANCE TEMPERATURE IS TOO 

HIGH

There could be various causes (see 

“Solutions”)

› Make sure that the condenser (back the 

appliance) is free of dust and fluff.

› Make sure that the door properly closed.

› Make sure that the door seals properly fitted.

› On hot days or if the room is warm, the 

motor naturally runs longer.

› If the appliance door has been left open for a 

while or if large amounts of food have been 

stored, the motor will run longer in order to 

cool down the interior of the appliance.

THE APPLIANCE TEMPERATURE IS TOO 

HIGH

There could be various causes (see 

“Solutions”)

› Make sure that the condenser (back the 

appliance) is free of dust and fluff.

› Make sure that the door properly closed.

› Make sure that the door seals properly 

fitted.

› On hot days or if the room is warm, the 

motor naturally runs longer.

› If the appliance door has been left open 

for a while or if large amounts of food have 

been stored, the motor will run longer in 

order to cool down the interior of the 

appliance.

THE DOORS DO NOT OPEN AND CLOSE 

PROPERLY

There could be various causes (see 

“Solutions”)

›  Check that food packages are not blocking 

the door.

›  Check that the internal parts or automatic 

ice maker are not out of position.

›  Check that the door seals are not dirty or 

sticky.

›  Ensure the appliance is level.

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