Inepro pospro, User Manual

Page 1: ...2015 Inepro B V All rights reserved User Manual PosPRO PosPRO Product Version 7 4 Version of this manual 7 5 6...

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Page 3: ...s the information to achieve that goal please read it through carefully Because of the constant changes in our products this manual is subject to unspecified changes We strongly recommend to peruse th...

Page 4: ...the preparation of this document the publisher and the author assume no responsibility for errors or omissions or for damages resulting from the use of information contained in this document or from t...

Page 5: ...Configure IBOS CashPRO 38 Receipt Layout 42 4 PosPRO ini User Interface 50 50 1 Log In 52 2 Sales 58 3 End Of Day 59 4 PosPRO Manager 60 Reports 67 EFT Terminal 68 Cash Count 69 Configuration 71 Main...

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Page 7: ...Introduction PartI...

Page 8: ...count that when our support desk is contacted the caller might be asked to Execute actions on one of the terminals Provide the log files this is the content of the PosPRO log directory by default C In...

Page 9: ...the administration of the Windows operating system and applications that run on Windows Version 1 0 or higher is needed for the installation of SQL Express 2008 SQL Server Express 2008 or higher Micr...

Page 10: ...ivers The OPOS drivers are the hardware drivers that drive the printer cash drawer and line display A management tool is supplied that enables the user to manage the configuration of all the connected...

Page 11: ...Setup PartII...

Page 12: ...f the software will be treated Hardware installation Introduction Inepro uses the AerPOS model till The AerPOS is a beautiful POS terminal with an ultra slim display sleek chassis and small footprint...

Page 13: ...d on to provide Inepro to service the machine out of operating hours Turn screen on off If the screen must be be turn off use the on off button on the front of the screen This can be used to save powe...

Page 14: ...using Material Aluminium Die Casting Plastic Glass Colour Black with silver trim Dimensions 367 x 294 x 223 mm OS Windows POSReady 7 Graphics Graphics Chip Intel GMA 3150 Outputs Serial port 3x COM1 C...

Page 15: ...2 Watt Environmental conditions EMI Safety CE FCC Class A Operating Temperature Metric 0 40 degrees Celsius Operating Temperature Non Metric 32 104 degrees Fahrenheit Relative Humidity Non Condensing...

Page 16: ...wall socket 7 Turn the printer on The line display 8 The line display has a number of DIP switches that signify character sets Check that this setting is set to the West European character set See tab...

Page 17: ...ity to put money on their account or card by PIN credit card coins or banknotes If the Inepro card or Inepro account are not wanted as a source of payment with the PosPRO cash till but the ability to...

Page 18: ...Run the NET Framework setup 3 Check the overview to if all setting are correct if so click the installation will now start Complete the installation The installation of the Windows Powershell software...

Page 19: ...e Run command Powershell as seen in the left screen if the Powershell is working If a window like the right screen is seen Powershell is working correctly The installation of the Microsoft SQL Server...

Page 20: ...14 PosPRO Setup 9 Click check the configuration and click to install the files 10 Keep the default settings for the instance click enter an Windows Account with Administrator credentials and click...

Page 21: ...nt Click on choose the option Mixed Mode and insert a strong password after that click 12 Click until the Complete window has been reached check the overview to see if all setting are correct if so cl...

Page 22: ...16 PosPRO Setup The installation of the OPOS software 14 Run the OPOS Setup press press...

Page 23: ...Version 7 5 6 17 Software installation 15 Run the OPOS Upgrade 16 Agree to the License Agreement and press until the final window then click 17 The installation is now finished...

Page 24: ...al database is used the Inepro Back Office Suite Database server name should be entered and the instance of the database at the field MS SQL Source In this format YOURIBOSSERVER SQLEXPRESS the MS SQL...

Page 25: ...where a shortcut icon must be placed and click The Inepro Back Office Manager installation The installation of the Inepro Back Office Manager is only needed if the terminal is a stand alone till or if...

Page 26: ...ents will be needed DocuPRO server Managing the print traffic Do not install the DocuPRO server this module is not needed in this model type configuration Inepro Client The client pop ups will be the...

Page 27: ...will used to send email Sender The address that will appear in the from field Address The email address where the warning email is send to Use authenticated SMTP Check if a secure SMTP server is used...

Page 28: ...Print job property map for LPD daemon This option is needed the define the user name when Novell Netware or Linux is used but may also be used when this is not the case standard setting on Print job...

Page 29: ...Configuration PartIII...

Page 30: ...he OPOS devices should be connected to the OPOS drivers The Inepro Back Office Suite module CashPRO must be setup and the products should be created The till itself must be configured via the ini file...

Page 31: ...our targets that appear on the screen with your finger like when normally using the application Please calibrate the touch screen right now to ensure a good working user interface Mode tab The Buttons...

Page 32: ...change sound properties for ELO touch tools These settings do not need to be changed for using the PosPRO software Properties tab The Diagnostics tab harbors the View Controller Information These sett...

Page 33: ...Version 7 5 6 27 ELO Display About tab The About tab displays Information about ELO Touchsystems...

Page 34: ...urs it is sometimes falsely used to describe the POS terminal or till OPOS also consists of a set of POS device interfaces sufficient to support a wide range of POS solutions It provides a consistent...

Page 35: ...Setting if the COM port is set correctly The LDN Device Name should correspond with the table below Apparaat LDN Apparaat label naam Printer RECEIPTPRINTER Line Display LINEDISPLAY Cash Drawer CASHDRA...

Page 36: ...heck Cash Drawer and Line Display Health Check After this a message will come up informing the user if the hardware test has succeeded or has failed Security message Try to reconnect go to the solving...

Page 37: ...ating and linking a PosPRO till Before the PosPRO till can be managed it must be linked to the Inepro Back Office Manager To create a PosPRO open CashPRO devices and add a new device Then go to the te...

Page 38: ...Code Employee ID for the PosPRO till Employee PIN Employee numeric password for the PosPRO till Valid From The date from which these rights will be valid Valid Trough The date trough which these righ...

Page 39: ...f the employee should decide for which price this item is sold Product Type Should always be till for the PosPRO till Link Type Is it a normal product a compound product or part of a compound product...

Page 40: ...consists of more then one item to weight of the price is based on the products mass and to volume if it is based on the volume the product contains Set the content factor if the content type is weight...

Page 41: ...this product is Creating a PosPRO product template Finally we will gather a number of products in a PosPRO product template In the PosPRO product template we will be able to select the products that...

Page 42: ...e 0 2 Create Presentation Layers these are layers with product buttons a Create Presentation Layers the normal layers should have a number from 1 to 24 inclusive it can not be 0 and layers with an ID...

Page 43: ...reports created on the till 4 Assign the Presentation Layers remember one product can be on more then one presentation layer so then the same product must be added again 5 Assign a Colour for the butt...

Page 44: ...Cake 0 85 0 85 1 Bread Roll 0 35 0 35 SUBTOTAL 6 15 TOTAL 6 15 Cash 6 15 CHANGE 0 00 Thanks for your visit And have a nice day OPER 0001 Ticket 0039 2010 03 15 14 10 01 INEPRO POSPRO QTY DESCRIPTION...

Page 45: ...0 85 Euro Bread Roll 1x 0 35 Euro Thanks for your visit And have a nice day OPER 0001 Ticket 0039 2010 03 15 14 10 01 INEPRO POSPRO DATE 15 03 2010 TIME 14 10 01 Hamburger 1x 1 30 Euro Pizza Wedge 1x...

Page 46: ...1 40 1 Homemade Cake 0 85 0 85 1 Bread Roll 0 35 0 35 SUBTOTAL 6 15 TOTAL 6 15 Cash 6 15 Footer text OPER OperatorID Ticket TicketID Date Time A receipt consist of the following elements The logo In...

Page 47: ...ent Product list with prices The receipt content is the transaction information and can not be changed It will show per line how many items are sold the item description price per item and the price f...

Page 48: ...cts price adjustments etcetera need to be send from the IBOS database to the PosPRO database The replicationService will handle these tasks It will monitor both tables for changes and replicate them a...

Page 49: ...ls 0 NOT USED IN POSPRO APPLICATION Station Name Name of the till for human readable ID on the receipt SMTP Address SMTP Address SMTP User SMTP Username SMTP Password SMTP Password SMTP Sender Sender...

Page 50: ...e card payments allowed 1 Negative payments with a card are allowed Yes 1 No 0 Currency Euro Currency description human readable currency value Input currency Cent Smallest unit description human read...

Page 51: ...ayCon to the PosPRO till 1 COM1 etc If a PayCon isn t used leave this value empty Use timer Paycons 0 NOT USED IN POSPRO APPLICATION Print EFT ticket 0 NOT USED IN POSPRO APPLICATION Print EFT reports...

Page 52: ...address gateway IP address of the EFT gateway Comport EFT device 0 COM port on which the EFT terminal is connected end of day Print report01 0 Use the Terminal report in the end of day report Print r...

Page 53: ...Display price on presets 0 Show the price on the preset buttons 0 No 1 Yes Display PLU number on presets 0 Show PLU of a product on the preset buttons 0 No 1 Yes Display shortname 1 Use the shortname...

Page 54: ...icate Replicate ItemGroups 3600 Time in second 0 means Do not replicate Replicate Card Types 7200 Time in second 0 means Do not replicate Replicate Employees 3600 Time in second 0 means Do not replica...

Page 55: ...User Interface PartIV...

Page 56: ...is remembered and only that user can log in again Logoff Log off and everybody with a valid logon name and password can log in Close Closing the application for this action the right authorisation is...

Page 57: ...5 6 51 Log In After logging in you will enter the main menu The most important option of the PosPRO till is of course Start Sales this will lead you to the Sales screen and will allow you to sell your...

Page 58: ...Interface Sales The sales window is one of the most important windows in the PosPRO application In this windows the products are being sold Let s take you trough the different buttons that can appear...

Page 59: ...us in this example Waiting Transaction Parked Transaction Parked will show a P when a transaction has been parked VAT description This will show the description of the current VAT applied Product Mult...

Page 60: ...utton Times Multiply by Click this button to sell the current product multiple times Click the button and then enter the quantity in which the product should be sold Correction Functions Where people...

Page 61: ...is pressed the window with the Admin functions opens You need to have elevated PosPRO rights Manager for this function Open Drawer Open Drawer will open the cash drawer Park Transaction Park Transact...

Page 62: ...ription an article number or pick a department and click Search to see all the information about the product Return to Main screen The Close button will take you back to the main screen where you can...

Page 63: ...e and products eaten outside your establishment EFT Print EFT Print will print out the EFT receipt this is driven from the EFT device itself so the layout can not be set or effected by the PosPRO appl...

Page 64: ...int report05 n Use the Item report in the end of day report Print report06 n Reserved for future use Print report07 n Reserved for future use Print report08 n Reserved for future use Print report09 n...

Page 65: ...Version 7 5 6 59 PosPRO Manager PosPRO Manager The manager is has a number of modules Reports EFT Terminal Cash Count Configuration Maintenance and Initial Load...

Page 66: ...a number of reports for each report you select a start and end date and click Print to print out the report The reports are described below with an example receipt as reference Almost all reports will...

Page 67: ...TOTAL 75 50 PAY IN 0 0 00 PAY OUT 0 0 00 DESCRIPTION VAT NET GROSS Vat None 0 00 0 00 74 53 74 53 Vat Low 6 00 0 03 0 42 0 45 Vat High 19 00 0 08 0 44 0 52 TOTAL 0 11 75 39 75 50 DESCRIPTION QTY NET V...

Page 68: ...s are sold at which total amount per Tender Type Cash Bank Card Cost Centre etcetera It will also show the Pay In and Pay Out amounts Department Report INEPRO POSPRO DEPARTMENT REPORT FROM DATE 31 03...

Page 69: ...it is a log of which products have undergone changes in the specified period Warning This can be a long report VAT Report INEPRO POSPRO V A T REPORT FROM DATE 31 03 2010 TO DATE 31 03 2010 DESCRIPTION...

Page 70: ...E BONUS 0 00 CARD REVALUE NET 0 00 TOTAL BALANCE ON CARDS 0 00 OPER 0001 2010 03 31 12 22 13 Revaluations It is possible to use the PosPRO till to revalue Inepro User Cards This report will show you a...

Page 71: ...centre Item Report INEPRO POSPRO ITEM REPORT FROM DATE 31 03 2010 TO DATE 31 03 2010 PRODUCT QTY AMOUNT Pepsi Cola 1 0 80 Bounty 3 1 80 M Ms chocolate 1 0 60 Mars 2 1 20 Cookie 4 1 20 Bread Roll 5 1 7...

Page 72: ...ntre 4 2010 03 31 13 27 46 10 15 Cost Centre 4 2010 03 31 13 28 01 5 41 Cost Centre 4 2010 03 31 13 28 12 3 55 Cost Centre 4 2010 03 31 13 28 33 1 53 Cost Centre 4 2010 03 31 13 28 59 3 90 Cost Centre...

Page 73: ...osPRO Manager EFT Terminal Sign On Sign the EFT terminal on at the service provider Sign Off Sign the EFT terminal off from the service provider Terminal Menu Go into the EFT terminal menu Continue at...

Page 74: ...hird column You are able to accept the differences to a certain level or even zero tolerance specified in the PosPRO ini by clicking the booking button Back will leave the module without performing th...

Page 75: ...Version 7 5 6 69 PosPRO Manager Configuration Keyboard Configuration...

Page 76: ...70 PosPRO User Interface Tenders Configuration System Settings...

Page 77: ...Version 7 5 6 71 PosPRO Manager Maintenance Station...

Page 78: ...or should one occur Pause When an employee will take a break he will need to use this option The employee will log out but the username will stay fixed ensuring that only this employee can log in agai...

Page 79: ...Version 7 5 6 73 Log Off Log Off Log off will be used when the employee or another employee must be able to log in again...

Page 80: ...74 PosPRO User Interface Close To exit the application choose...

Page 81: ...Usage PartV...

Page 82: ...be visible in the log and on the receipt Void It is also possible to deduct a number of products from the transaction and execute an adjusting entry in that way This has the advantage that it can also...

Page 83: ...m twice today it s sold at a price of 5 24 execute this example procedure 1 2 X Soup of the Day The price dialog window opens 2 5 2 4 3 Enter PLU Sub Total 4 Choose Payment Type in this example On acc...

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Page 85: ...IBOM CashPRO PartVI...

Page 86: ...Back Office Manager If the Inepro Back Office Manager is installed it can be opened in the Window start menu Start Inepro Back Office Manager A message with a Login and Password field will appear Cho...

Page 87: ...Office Manager offers you a great number of reports These reports can be found in the Report menu It is wise to always fill out the date fields and to specify the device or device group Reports can be...

Page 88: ...Log In the User Log the user transactions are shown The list will be shown per user which you can choose in the combobox It is best to summon up the on screen keyboard again to use text input the pic...

Page 89: ...Solving challenges PartVII...

Page 90: ...s a monochrome image Symptom s The header and footer text have been edited but only the footer text is changed on the receipt Prognosis This is the first receipt after the header text has been changed...

Page 91: ...Notes PartVIII...

Page 92: ...86 PosPRO Notes Notes This area is meant for the reader s notes...

Page 93: ...Version 7 5 6 87...

Page 94: ...88 PosPRO Notes...

Page 95: ...THE PROGRAM LICENSOR EXPRESSLY DISCLAIMS THE WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE LICENSOR SHALL HAVE NO LIABILITY TO CUSTOMER OR ANY THIRD PARTY FOR ANY LOSS OR DAMAGE C...

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