LINEA PRO 7 PLUS USER MANUAL
11
Troubleshooting
Barcode Scanning and Contactless Card Reading
If the Linea Pro 7 Plus is not scanning barcodes properly or not reading
RFID cards tags, refer to these possible causes and resolutions.
Note
If problems persist and not resolved by the resolutions indicated,
contact technical support.
Issue
Resolution
Barcode scanner
or RFID reader
does not power
on
•
Linea Pro 7 Plus battery is too low
•
Linea Pro 7 Plus is not turned on by the
software
•
Faulty scan engine
Barcode or
RFID card data
not returned or
partially returned
during scanning/
reading
•
Unreadable barcode or tag/card
•
Battery is too low
•
Faulty scanning or reader
•
Software decoding incorrectly
Multi-scanning
not working
•
Multi-scan mode is not enabled
•
Software does not support multi-scan
Unable to read
barcode or RFID
card/tag
•
Barcode type or RFID type are not
enabled or supported
•
See Technical Data for more information
Warranty
Infinite Peripherals does not warrant, and is not responsible for, any
damage to the Linea Pro 7 Plus (“Product”) or the assembled iOS
device as a result of liquid or solid particle intrusion into the Product,
or damaged caused by dropping the Product with the assembled iOS
device. If a material or workmanship defect arises with regard to any
Infinite Peripherals product, and a valid claim is received within the
Warranty Period, Infinite Peripherals (at our sole discretion) will repair
the Product using new or refurbished parts, or replace the Product with
a new or refurbished Product.
For purposes of this limited warranty, “refurbished” means a product or
part that has been substantially returned to its original specifications. In
the event of a defect, these are your exclusive remedies.
Disclaimer
NO WARRANTY. This technical documentation is provided AS-IS. Further,
the documentation does not represent a commitment on the part of.
Infinite Peripherals, Inc does not warrant that it is accurate, complete
or error free. Any use of the technical documentation is at the risk of
the user. Infinite Peripherals, Inc reserves the right to make changes
in specifications and other information contained in this document
without prior notice, and the reader should in all cases consult Infinite
Peripherals, Inc to determine whether any such changes have been
made. Infinite Peripherals, Inc shall not be liable for technical or
editorial errors or omissions contained herein; nor for incidental or
consequential damages resulting from the furnishing, performance,
or use of this material. Infinite Peripherals, Inc does not assume any
product liability arising out of or in connection with the application or
use of any product or application described herein.
Update Software
1.
To update the software with a newer version from the
application, tap Update Firmware.
2.
Tap Update.
3.
To update the barcode engine with a newer version, tap
Update Barcode Engine Firmware. The current firmware
version and the new firmware version are displayed.
4.
Tap Update.