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LINEA PRO 7 PLUS USER MANUAL

11

Troubleshooting

Barcode Scanning and Contactless Card Reading

If the Linea Pro 7 Plus is not scanning barcodes properly or not reading 
RFID cards tags, refer to these possible causes and resolutions.
Note 

If problems persist and not resolved by the resolutions indicated, 
contact technical support.

Issue

Resolution

Barcode scanner 
or RFID reader 
does not power 
on

• 

Linea Pro 7 Plus battery is too low

• 

Linea Pro 7 Plus is not turned on by the 
software

• 

Faulty scan engine

Barcode or 
RFID card data 
not returned or 
partially returned 
during scanning/
reading

• 

Unreadable barcode or tag/card

• 

Battery is too low

• 

Faulty scanning or reader

• 

Software decoding incorrectly

Multi-scanning 
not working

• 

Multi-scan mode is not enabled

• 

Software does not support multi-scan

Unable to read 
barcode or RFID 
card/tag

• 

Barcode type or RFID type are not 
enabled or supported

• 

See Technical Data for more information

Warranty

Infinite Peripherals does not warrant, and is not responsible for, any 
damage to the Linea Pro 7 Plus (“Product”) or the assembled iOS 
device as a result of liquid or solid particle intrusion into the Product, 
or damaged caused by dropping the Product with the assembled iOS 
device. If a material or workmanship defect arises with regard to any 
Infinite Peripherals product, and a valid claim is received within the 
Warranty Period, Infinite Peripherals (at our sole discretion) will repair 
the Product using new or refurbished parts, or replace the Product with 
a new or refurbished Product.
For purposes of this limited warranty, “refurbished” means a product or 
part that has been substantially returned to its original specifications. In 
the event of a defect, these are your exclusive remedies.

Disclaimer

NO WARRANTY. This technical documentation is provided AS-IS. Further, 
the documentation does not represent a commitment on the part of. 
Infinite Peripherals, Inc does not warrant that it is accurate, complete 
or error free. Any use of the technical documentation is at the risk of 
the user. Infinite Peripherals, Inc reserves the right to make changes 
in specifications and other information contained in this document 
without prior notice, and the reader should in all cases consult Infinite 
Peripherals, Inc to determine whether any such changes have been 
made.  Infinite Peripherals, Inc shall not be liable for technical or 
editorial errors or omissions contained herein; nor for incidental or 
consequential damages resulting from the furnishing, performance, 
or use of this material. Infinite Peripherals, Inc does not assume any 
product liability arising out of or in connection with the application or 
use of any product or application described herein.

Update Software

1. 

To update the software with a newer version from the 
application, tap Update Firmware.

2. 

Tap Update.

3. 

To update the barcode engine with a newer version, tap 
Update Barcode Engine Firmware. The current firmware 
version and the new firmware version are displayed.

4. 

Tap Update.

Summary of Contents for Linea Pro 7 Plus

Page 1: ...Linea Pro 7 Plus User Manual For iPhone 7 Plus 8 Plus Mobile Devices ...

Page 2: ... Pro 7 Plus Accessories 6 Developing Applications 6 Box contents 6 Linea Pro 7 Plus Layout 7 Assemble Your Linea Pro 7 Plus 8 Charge the Battery 9 Check Battery Status 9 Replace the Battery 9 Power On Linea Pro 7 Plus 10 Scan Barcodes 10 Read Contactless Cards Optional 10 Troubleshooting 11 Update Software 11 Warranty 11 Disclaimer 11 Product Returns and Servicing 12 Symbols 12 Federal Communicati...

Page 3: ...ith an iPhone may affect wireless performance iPad iPhone and iPod touch are trademarks of Apple Inc registered in the U S and other countries Lightning is a trademark of Apple Inc Made for these mobile digital devices iPhone 7 Plus iPhone 8 Plus Mobility Sales Technical Support Center Infinite Peripherals Inc 17681 Mitchell N Irvine CA 92614 1605 Toll Free 866 278 7860 Office 949 222 0300 Website...

Page 4: ... be read omni directionally Contactless card reader Built in tag card reader with read write capability at 13 56 MHz Reader incorporates many RFID formats depending on the model of your Linea Pro 7 Plus Bluetooth compatible Bluetooth 2 0 SPP compatibility for a Bluetooth peripheral such as a printer Syncing Enables your iOS device to be synced with iTunes Battery status View the battery status in ...

Page 5: ...ion DC 5V through dual charging station Indicators Audio via electromagnetic buzzer Optional Contactless Card Reader ISO IEC 14443 Type A MIFARE MIFARE MINI MIFARE CLASSIC 1K MIFARE CLASSIC 4K MIFARE ULTRALIGHT ULTRALIGHT C MIFARE PLUS 2K 4K MIFARE DESFire card Supports most contactless card cards tags ISO IEC 14443 Type B ISO 15693 Technical Specifications Mechanical Compatibility iPhone 7 Plus i...

Page 6: ...m support Ensure the battery is fully charged If the battery is fully discharged the charging time is approximately 3 hours and 30 minutes Linea Pro 7 Plus Accessories Contact your Infinite Peripherals account representative for information about current and future product accessory offerings Developing Applications Software Developers Kit Software is not automatically provided with your Linea Pro...

Page 7: ...code Engine 2 LED Battery Status Indicator 3 On Off Button for iOS device 4 Battery Cover 5 Left Right Scan Buttons 6 Opening for Strap 7 Volume Button on iOS device 8 Charging pads 9 Reset Button for unit 10 USB Type C Connector 11 Screws to Remove Front Cover ...

Page 8: ...out the top cover from the first two latches to remove it Note The top cover is easily removed because the latches are loosened when the first four screws were removed 3 For the remaining latches slide the cover forward instead of pulling the top up The Linea Pro 7 Plus top cover is removed Attach iOS Device 1 Attach the iOS device to the Lightning connector by firmly sliding it into place 2 Align...

Page 9: ...nd or battery use only the approved USB Type C charger cable Check Battery Status Four LEDs indicate the battery status LED Color Description Battery level is below 19 Battery level is above 20 Battery is charging via attachment to outside power from USB connector or charging pads No color Linea Pro 7 Plus power is turned off Replace the Battery Replace the Linea Pro 7 Plus battery only with a new...

Page 10: ...istance of the barcode reader varies based on the barcode size For example 15 20 cm 5 9 7 9 inches These types of scanning modes are supported Single scan Multi scan Motion detect Multi scan without duplicates To scan a barcode 1 Press and hold the Scan button on either side of the unit to activate the Linea Pro 7 Plus 2 Position the scan head as close to the center of the barcode label by aiming ...

Page 11: ...t our sole discretion will repair the Product using new or refurbished parts or replace the Product with a new or refurbished Product For purposes of this limited warranty refurbished means a product or part that has been substantially returned to its original specifications In the event of a defect these are your exclusive remedies Disclaimer NO WARRANTY This technical documentation is provided A...

Page 12: ...in the RMA Support Portal at http ipcmobile com support rma 2 Login to your user account and then click Create RMA Request 3 Read the instructions provided and complete the online request form 4 Note the assigned RMA number and write it clearly on your shipping carton 5 Ship your equipment back to us using the address provided Symbols Symbol Description Refer to the instructions before using Manuf...

Page 13: ... does cause harmful interference to radio or television reception which can be determined by turning the equipment off and on the user is encouraged to try to correct the interference by one or more of the following measures Reorient or relocate the receiving antenna Increase the separation between the equipment and receiver Connect the equipment into an outlet on a circuit different from that to ...

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