USER MANUAL — LINEA PRO 7 UHF
13
Troubleshooting
Barcode Scanner
Issue
Possible Cause
Scanner does not turn on
•
Battery is too low.
•
Software is not powering on the unit.
•
Faulty scan engine.
Data/partial data not returned during
scanning
•
Unreadable barcode.
•
Battery is too low.
•
Faulty scan engine.
•
Software decoding incorrectly.
Unable to perform mulitscanning
•
Multiscan not enabled.
•
Multiscan not supported by software.
Unable to scan specific barcodes
•
Barcode type not enabled.
•
Barcode type not supported.
•
Refer to
Technical Specifications
for additional information.
RFID Reader
Issue
Possible Cause
RFID reader does not turn on
•
Battery is too low.
•
Software is not powering on the unit.
•
Faulty reader.
Data/partial data not returned during
reading
•
Unreadable RFID tags/cards.
•
Battery is too low.
•
Faulty RFID reader.
•
Software decoding incorrectly.
Unable to scan specific tags or cards
•
RFID type not enabled.
•
RFID type not supported.
•
Refer to
Technical Specifications
for additional information.
Note:
If problems persist with your Linea Pro 7 UHF, contact a Mobility Expert at
https://ipcmobile.com/devices/
.
