44
Ordercode: 41527
Infinity iW-1240 RDM
Problem
Probable cause(s)
Solution
One or more
fixtures do not
function at all
No power to the fixture
●
Check if power is switched on
and cables are plugged in
Primary fuse blown
●
Replace fuse
Fixtures reset
correctly, but all
respond
erratically or not
at all to the
controller
The controller is not connected.
●
Connect controller
3-pin/5-pin XLR Out of the
controller does not match XLR Out
of the first fixture on the link (i.e.
signal is reversed)
●
Install a phase reversing cable
between the controller and the
first fixture on the link
Fixtures reset
correctly, but
some respond
erratically or not
at all to the
controller
Poor data quality
●
Check data quality. If much lower
than 100 percent, the problem
may be a bad data link
connection, poor quality or
broken cables, missing
termination plug, or a defective
fixture disturbing the link
Bad data link connection
●
Inspect connections and cables.
Correct poor connections. Repair
or replace damaged cables
Data link not terminated with 120
Ohm termination plug
●
Insert termination plug in output
jack of the last fixture on the link
Incorrect addressing of the fixtures ●
Check address setting
One of the fixtures is defective and
disturbs data transmission on the
link
●
Bypass one fixture at a time until
normal operation is restored:
unplug both connectors and
connect them directly together.
●
Have the defective fixture
serviced by a qualified technician
3-pin/5-pin XLR Out on the fixtures
does not match (pins 2 and 3
reversed)
●
Install a phase-reversing cable
between the fixtures or swap pin 2
and 3 in the fixture that behaves
erratically
Shutter closes
suddenly
The color wheel, gobo wheel or a
gobo has lost its index position and
the fixture is resetting the effect.
●
Contact a technician for
servicing, if the problem persists.
No light or LEDs
cut out
intermittently
Fixture is too hot
●
Allow the fixture to cool down
●
Clean the fan
●
Make sure air vents and the front
lens are not blocked
●
Turn up the air conditioning
LEDs are damaged
●
Disconnect the fixture and return
to your dealer
The power supply settings do not
match local AC voltage and
frequency
●
Disconnect fixture. Check settings
and correct if necessary