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SAFETY PRECAUTIONS

CAUTION   

We advise that new users not use the massage chair for more than 20
minutes at a time.
Place the massage chair on a level surface.
When adjusting the legrest or backrest, do not use excessive force on it.
Ensure children and pets are clear of the chair during use.
When unplugging the chair, hold the plug. Do not pull the power cord.
Do not use a power supply that is beyond the specified electric 
voltage.
Before first use, uncover the back cushion to ensure the backrest and
back cushion are intact. If either is damaged, stop use and contact the
manufacturer for repair immediately. 
Please do not operate the controller or massage chair with wet or damp 
hands, and do not put heavy objects on controller.
People over 260 lbs should not use this massage chair. 
Please do not use other therapeutic equipment in combination with this 
massage chair.
During use, if you feel any pain or discomfort, stop use immediately 
and consult your doctor.
This massage chair is designed and intended for non-commercial 
household use only. Do not rely on the massage chair as medical 
treatment.
The massage chair is equipped with a heating function, so people with 
sensitivity to heat should use with caution.
Always turn off the power and remove the plug from the outlet
immediately after use and before cleaning.
To avoid discomfort, do not use the massage chair immediately 
after meals.

COMPULSORY

PROHIBITED

If any surface or component of the massage chair is damaged, stop use and 
contact the manufacturer for assistance.
Do not fall asleep on the massage chair while it is operating.
Do not use the massage chair when you are intoxicated or ill.
If the upholstery becomes dirty, use only known good quality leather cleaner. 
Do not use chemical cleaners, petrol detergents, or pesticide.
Do not sit on backrest, legrest, or armrest as this could cause personal injury 
or damage to the massage chair.
Do not smoke while using the massage chair.

REMOVE PLUG

Unplug the massage chair before maintenance. Do not handle the power 
cord or plug with damp hands, in order to avoid electric shock.

When the massage chair is not in use, turn off the power and remove the 
plug from the outlet.

TROUBLESHOOTING

1

2

No. 

Problem 

Possible Cause 

Solution 

Sounds coming from
the massage 
mechanism. 

The chair will not 
start or turn on. 

No sound from the 
speakers 

It is normal for sound to be
made by the motors, or the
massage rollers rubbing on 
the backrest area. 

The power cord is not 
plugged in. 

The power switch is not 
turned on. 

The fuse blew out. 

This is normal and 
there is no need for 
treatment. 

Plug the power cord
into the outlet again. 

Turn on the switch 

Replace with a new 
fuse.

Turn the volume up 

Reduce the pressure 
on backrest or 
legrest. 

Clear the air tube .

Backrest or legrest 

will not extend or
retract.

Too much 

pressure is 

placed

on

 

backrest or legrest.

The seat or legrest 
airbag is not 
working.

C

heck whether there is

 an

 

air tube blockage.

3

4

5

The volume is turned to 
lowest. 

If the massage chair is still operating abnormally after above measures have 
been taken, please contact local distributor for repair and maintenance.

Note

: Do not dismantle the product by yourself. Infinity Massage Chairs will 

shoulder no responsibility to the damage of the product or the injury of people 
caused by improper use! Thanks for your cooperation.

Summary of Contents for Deluxe Genesis SE

Page 1: ...GENESIS SE USER MANUAL INFINITY DELUXE MASSAGE CHAIR 72 Stard Rd Unit 2 Seabrook NH 03874 P 603 910 5000 F 603 642 9291 www infinitymassagechairs com ...

Page 2: ...E AND FUNCTION OF EACH COMPONENT External Structure Internal Structure Controller Controller Instructions Display Screen Menu Instructions FUNCTIONS AND FEATURES APP DOWNLOAD AND INSTALLATION PREPARATION BEFORE USING Installation Method Position Placement for Installation Floor Protection Surrounding Environment Power Supply Moving the Massage Chair Turn On Power Supply Initial Massage Chair Setup...

Page 3: ...or specific medical reasons 3 Cancer patients heart disease patients and acute care patients 4 Pregnant women 5 Those with osteoporosis spinal injuries or back problems 6 Those with skin disease or skin injuries People with mental disabilities should not use the massage chair without supervision Children should not play on the massage chair Children should only use the massage chair under supervis...

Page 4: ...age chair while it is operating Do not use the massage chair when you are intoxicated or ill If the upholstery becomes dirty use only known good quality leather cleaner Do not use chemical cleaners petrol detergents or pesticide Do not sit on backrest legrest or armrest as this could cause personal injury or damage to the massage chair Do not smoke while using the massage chair REMOVEPLUG Unplug t...

Page 5: ...product under direct sunlight or in places of high temperature This may cause the color of the upholstery to fade Reminder During daily use please note if the following symptoms exist Any unusual smells Power issues The power supply cord is hot Other abnormal symptoms If any of the above issues occur stop use of the massage chair to avoid breakdowns and accidents Turn off the power supply switch a...

Page 6: ...Sit in the chair in a normal position Before adjusting the angle between calf and backrest parts make sure there are no obstacles around Do not insert leg foot or other body parts or objects into chair s gaps while the legrest extends or resets Wait for the chair to reset completely before exiting Legrest extending Legrest retracting Legrest Operation PREPARATION BEFORE USING To adjust the legrest...

Page 7: ...eat and Setting Menu Click this button again to turn off all functions The default working time is 20 minutes On Off Menu Click this button to choose Auto Mode Manual Mode 3D Massage Air Pressure Massage Heat and Setting Menu Feet Up Press this button to extend the legrest Release to stop Feet Down Press this button to lower the legrest Release to stop Shoulder Position Adjustment Moves mechanism ...

Page 8: ...to stop Legrest extend Press this button to extend the legrest Release to stop Legrest retract Press this button to retract the legrest Release button to stop NAMEAND FUNCTION OF EACH COMPONENT WARNING Press power button after use to reset Press any remote button to stop reset Press the power button again to continue the operation or to begin massage Display Screen Menu Instructions Auto Mode AUTO...

Page 9: ...dth speed roller or zero gravity Mode Under Mode function press right button then press up or down button to select massage style Choose from kneading tapping knocking shiatsu sync or rhythm Part Under Part function press right button first then press up or down button to select whole partial or point WIDTH Under Width function press right button then press up or down button to choose Wide Medium ...

Page 10: ...e airbag force from levels 1 to 5 or to stop the airbag HEAT Click MENU choose HEAT then click right to turn on or off lock lock connecting axis After the calf is connected to the axle fasten it with the lock on the left and right side See the figure below PREPARATION BEFORE USING Lift the calf massage unit connect the airtube and air valve plug unit into the ports on the seat base and make sure t...

Page 11: ...st the roller speed from 1 to 3 or stop the rollers by pressing up or down button ZERO GRAVITY Zero gravity creates a completely relaxing naturally comfortable massage position This design places the back buttocks and legs in the same angle that astronauts experience in space Zero gravity provides a sense of weightlessness and promotes circulation and a steady heart rate 3D MASSAGE Press MENU butt...

Page 12: ...e settings are saved even when the machine is cut off suddenly SETTING Press MENU button choose SETTING then press up or down button to set time language or Bluetooth Coupling shaft Hook Step 3 Legrest Installation Lift the legrest and connect the hook on the legrest to the coupling shaft on the seat frame Repeat on the other side PREPARATION BEFORE USING AUTO MANUAL 3D MASSAGE AIRBAG HEAT SETTING...

Page 13: ...her liquids on the controller in order to avoid key malfunctions and error codes Please do not place heavy objects on the controller or power cord Home page in Manual Mode NAMEAND FUNCTION OF EACH COMPONENT Caution Caution Note 1 Under both Auto Mode and Manual Mode the remote will return to home page as shown below if it remains idle for 10 seconds EXTENSION Air tap port Air pipe plug Armrest uni...

Page 14: ...evice 9 L SHAPED MASSAGE TRACK APP DOWNLOAD AND INSTALLATION Bluetooth Connection Method Installation and connection are different for Apple iOS vs Android please see the details below Apple iOS iPhone or iPad devices 1 Open the App Store At the top right corner search for keywords like Infinity massage chair GENESIS SE or massage chair to find the Apple app Click GET at the top right corner to do...

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