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常见现象处理
合成皮革
塑胶区域
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Cleaning and Maintenance
Synthetic Leather
Clean the Controller
Cloth Material
Plastic Parts
Dip soft cloth into a 3-5% neutral detergent
solution, squeeze it, then clean the stain on
the surface gently.
Wash the cloth, squeeze it, and wipe the
surface with detergent.
General Cleaning
Dry the surface gently with a dry cloth.
Allow to air-dry. Do NOT blow dry.
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About Cleaning
Before cleaning, unplug the electricity.
Never touch the plug with wet hands.
Make sure hands are dry when plugging
into the electrical outlet.
Failure to follow these instructions may
cause user to experience electric shock.
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D
ip cloth into weak neutral
detergent, squeeze it, and clean
the cloth material surface.
Diluents, gases, and
alcohols are prohibited.
Brush the dirty spots
with weak neutral
detergent, avoiding excessive
brushing.
Excessive cleaning may cause
damage to cloth material.
Wipe with a water-dampened cloth.
Allow to dry.
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Dip cloth into neutral detergent,
squeeze out excess, and clean.
Wipe with a water-dampened
cloth.
Allow to dry.
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Wipe with soft, water-dampened cloth.
Allow to dry.
Propellants, diluents
and alcohols are
prohibited.
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Maintenance
T
roubleshooting
Malfunction Guide
FAQs and Troubleshooting
Note:
If the issues persist after attempting troubleshooting, please turn off the power switch,
unplug the chair, and contact the manufacturer or technician for repair service.
Issue
Possible Reason
Troubleshooting
The massage chair won’t
work when power is on.
Massage chair suddenly
stops working.
Check if the control is on or not.
Set massage time is up.
Open the control switch.
A massage function was not selected.
Choose a massage function.
This is a normal sound and there
is no need for concern.
This is normal function of the rollers
and there is no need for concern.
Turn off the power and allow the
massage chair to rest for at least
half an hour before next use.
Re-connect the electricity to power.
The plug is not properly inserted into
the electrical outlet.
This is the sound of the air pump, motor
and mechanical parts.
Normal wear-and-tear on inner parts
after much use.
The massage chair
suddenly becomes much
louder during operation.
Remove the obstacles; turn off
the power and allow the massage
chair to rest for at least half an
hour before next use.
Check if there are any obstacles; the
chair has safety functions that will shut
it down if there is an object blocking
normal function.
Neither the backrest nor the
leg rest can move.
Please ask manufacturer or appointed
or authorized technician for service.
Excessive operation; setting time is up.
The chair can't return to its
original position.
Massage rollers work on shifts.
Different height of the left
roller and right roller.
Make sure plug is properly inserted into the
outlet.
There is a beeping sound
inside the massage chair
during operation.
This could be caused by running the
chair for an extended period of time.
Please ask an appointed or
authorized technician for service.
Electrical wire or plug
becomes hot.
Turn off the power and allow the
massage chair to rest for at least
half an hour before next use.
Wire or plug is damaged.
Please ask manufacturer or authorized
technician for service and/or
replacement.
The fuse burned out.
Replace with the same type of fuse.
Something is wrong with inner circuit.
Please ask an appointed or
authorized technician for service.
Sudden power loss.
Turn off the power and allow the
massage chair to rest for at least
half an hour before next use.
Stop use immediately and ask
manufacturer or authorized
technician for service.
It may have overloaded.
Other abnormal case causes wire or
plug to continue overheating
If Leather is Dirty:
Note:
Do NOT use
chemical or medical
cleaning products.
OK
3D
-
3D
+
Air
Intensity
Hot
Rocks
On
/
Off
Auto
Menu
Zero
Set function by pressing Menu key.
Speed
Width
Intensity
3D
：
20
min
Clean with clean, soft,
and dry cloth.
