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No Wi-Fi connection between mobile
device with Base Unit
Wrong Wi-Fi frequency
Check mobile device to select the
correct 2.4GHz or 5GHz
Wrong SSID and password
Enter the correct SSID
No audio when transmit local file to
Base Unit
Unsupportive audio format, including
Dolby MS11, DDCO
DTSLBR, DTSE, DTSNeoUltra, SRS-
THEATERSOUND,
DTS_StudioSound3D, DTS_HD,
If possible, reformat it to the other
audio format, like DD, DD+, HE-AAC,
DTS DMP, WMA, DRA, COOK
There is no sound at main-display.
No connected audio device.
Make sure, the audio is turned on.
Volume is set to OFF.
Adjust level in menu configuration
iShare X console in on webserver
settings.
The volume level is set too low in the
options of the "iShare X" Launcher
program on PC.
Adjust the volume in the "iShare X"
Launcehr program on PC.
Audio signal may be muted.
Click with right-mouse button at
speaker icon In task-bar and switch on.
The volume level is set too low.
Adjust the volume level at Options in
menu of iShare X.
Audio is muted in mixer of volume in
taskbar.
Right-mouse click at speaker icon in
taskbar, open mixer and unmute
“
iShare X
” or “Video Playback”.
The software of used Video-player is
not actual
Update Video-player. Try another
player.
An active virus scanner can block the
Audio.
Check
the
filter-settings
in
Virusscanner.
De-activate the player for a check.
There is no sound with MacBook.
Problem of sound-flower App, which is
integrated in driver iShare X.app.
⚫
You need Admin-password
⚫
Go to the macOS System
Preferences and select the
“Security & Privacy” tab. Find the
"allow to run/install the sound-
flower" there click on “Allow”
next to “Matt Ingels”, in order to
allow this sound-flower to install
on the Mac Book.
⚫
Run the iShare X
.app again, it’ll
auto-install the sound-flower to
the MACBook.
There is no sound via AirPlay.
The volume is set too low, on the
mobile device.
Increase the volume on the mobile
device.
Summary of Contents for iShare CX
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Page 31: ...31 108 Now the driver is installed iShare HX HDMI dongle ...