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Interactive Touch Display Hardware Guide
LIMITED WARRANTY
InFocus Limited Warranty For InFocus Branded Hardware Products Only
LIMITED WARRANTY. InFocus’ warranty obligations for the hardware products are limited to the terms set forth herein. InFocus war-
rants the InFocus-branded hardware products against defects in materials and workmanship under normal use for a period outlined in
the Limited Warranty Periods section below from the date of retail purchase by the original end-user purchaser (“Warranty Period”). The
Warranty Period starts on the date of purchase. Your dated sales or delivery receipt, showing the date of purchase of the product, is your
proof of the purchase date. You may be required to provide proof of purchase and proof that the product was purchased new as a condi-
tion of receiving warranty service. If a hardware defect arises and a valid claim is received within the Warranty Period, at its option and
to the extent permitted by law, InFocus will either (1) repair the hardware defect at no charge, using new parts or refurbished parts that
are equivalent to new in performance and reliability, (2) exchange the product with a product that is new or refurbished that is equivalent
to new in performance and reliability and is at least functionally equivalent to the original product, or (3) refund the purchase price of the
product. InFocus may request that you replace defective parts with customer-installable new or refurbished parts that InFocus provides
in fulfillment of its warranty obligation (“Customer Self Repair”). A replacement product or part, including a Customer Self Repair part
that has been installed in accordance with instructions provided by InFocus, assumes the remaining warranty of the original product or
ninety (90) days from the date of replacement or repair, whichever provides longer coverage. When a product or part is exchanged, any
replacement item becomes your property and the replaced item becomes InFocus’ property. Parts provided by InFocus in fulfillment of
its warranty obligation must be used in products for which warranty service is claimed. When a refund is given, the product for which
the refund is provided must be returned to InFocus and becomes InFocus’ property. This is your exclusive remedy for defective products.
Limited Warranty Periods vary depending on your product model and the country of purchase. To review the warranty period associated
with your product model, please refer to the product specifications information on www.infocus.com. By inputting your product model in
the Quick Search box on the website, you will find warranty terms in the Specifications matrix.
EXCLUSIONS AND LIMITATIONS. This Limited Warranty applies only to the hardware products manufactured by or for InFocus, and sold
by InFocus, its worldwide subsidiaries, authorized re-sellers or country distributors, that can be identified by the “InFocus” trademark,
trade name, or logo affixed to it, and to required firmware. The Limited Warranty does not apply to any non-InFocus hardware products
or peripherals external to the InFocus-branded hardware products (including but not limited to external storage subsystems, displays,
printers, speakers or other peripherals), or to any software applications or programs, even if packaged or sold with the InFocus hardware.
Manufacturers, suppliers, or publishers of products, software or peripherals, other than InFocus, may provide their own warranties to
the end user purchaser, but InFocus, in so far as permitted by law, provides their products “AS IS” without the InFocus Limited Warranty.
Software distributed by InFocus with or without the InFocus brand name (including, but not limited to system software) is not covered un-
der this Limited Warranty. Refer to the licensing agreement accompanying the software for details of your rights with respect to its use.
InFocus does not warrant that the operation of the products will be uninterrupted or error-free. InFocus is not responsible for damage
arising from failure to follow instructions relating to the products’ use.
INFOCUS IS NOT RESPONSIBLE FOR DAMAGE TO OR LOSS OF ANY PROGRAMS, DATA, OR REMOVABLE STORAGE MEDIA. INFOCUS IS
NOT RESPONSIBLE FOR THE RESTORATION OR REINSTALLATION OF ANY PROGRAMS OR DATA OTHER THAN SOFTWARE INSTALLED
BY INFOCUS WHEN THE PRODUCT IS MANUFACTURED.
To enable InFocus to provide the best possible support and service during the Limited Warranty Period, you will be required to:
• Maintain a proper and adequate environment, and use the InFocus hardware products in accordance with the instructions furnished. •
Verify configurations, load most recent firmware, install software patches, run InFocus diagnostics and utilities, and implement temporary
procedures or work-arounds provided by InFocus while InFocus works on permanent solutions.
• Allow InFocus to keep resident on your systems or sites certain system and network diagnosis and maintenance tools to facilitate the
performance of warranty support (collectively referred to as “Proprietary Service Tools”); Proprietary Service Tools are and remain the
sole and exclusive property of InFocus.
