Infotel M60, Operating Instructions Manual

Page 1: ...OPERATING INSTRUCTIONS M60 Version 6 Alarm Dialler Infotel Packs Limited First Line of defence Compatible with M60V6 M60V5 M30 Ultimate ...

Page 2: ...rt SPECIFICATIONS AND INFORMATION CONTAINED IN THIS MANUAL ARE FURNISHED FOR INFORMATION USE ONLY AND ARE SUBJECT TO CHANGE AT ANY TIME WITHOUT NOTICE AND SHOULD NOT BE CONSTRUCTED AS A COMMITMENT BY PACKS INFOTEL INFOTELSUPPORT PACKS INFOTEL INFOTELSUPPORT ASSUMES NO RESPONSIBILITY OR LIABILITY FOR ANY ERRORS OR INACCURACIES THAT MAY APPEAR IN THIS MANUAL INCLUDING THE PRODUCTS AND SOFTWARE DESCR...

Page 3: ... software that differs from what is shown in this manual due to speci ic requirements that have been requested As the sole designers and developers of the M60 we are able to create bespoke features for customers both before and after purchase For more information and pricing on bespoke features please contact our of ices by telephone or email info packsinfotel com Introduction Chapter 1 Preparatio...

Page 4: ...nformation 9 Conventions used in this Guide 9 Powering up the M60 Powering up for the irst time 10 Failure to initialise 11 Resetting the M60 11 The M60 Keypad A brief overview 12 The Default display Explanation 13 Menu Options How to select menus 14 Changing Roster What is a Roster 15 Change current Roster 15 1 ...

Page 5: ... 21 Check all your messages 21 Playback Messages How to playback recorded messages 22 Date and time Setting the date and time 24 Dial out sequence Explanation 27 The Extended pause 29 Call back to Cancel 30 View Telephone Numbers Explanation 31 Changing Pin Number Explanation 33 Change PIN Number from default 34 2 ...

Page 6: ...Maintaining the M60 37 The Keypad Facility Explanation 38 Information display explanation 40 Keypad uses 41 Entering telephone numbers 42 Changing the telephone number 42 Access pause 43 Repeating telephone number entry 43 Setting the Alarm Delay Explanation 44 Section 1 44 Section 2 45 Table of contents 3 ...

Page 7: ...Explanation 47 Dial out Event 49 Call back Cancellation Event 50 Additional Information 51 Event Viewer Reset 51 Contact details How to contact us 52 Thank you for choosing 52 Packs Infotel 52 Professional Alarm diallers since 1956 52 ...

Page 8: ... These devices could interrupt the grounding circuit If the power supply input board has been damaged do not try to fix it yourself Contact a qualified service technician from Packs Infotel Before using the M60 ensure all cables are correctly connected and the power cable is not damaged If you detect any damage contact Packs infotel or a Packs Infotel qualified service technician To avoid short ci...

Page 9: ...w myM60 com which provides updated informa on on hardware and so ware products 2 Op onal documenta on Your M60 may include op onal documenta on such as flyers or addi onal assistance for managing the opera on or installa on of the M60 To ensure that you perform certain tasks properly take note of the following symbols used throughout this manual CAUTION Informa on to prevent damage to the componen...

Page 10: ...o set up necessary parameters internally The so ware version and ROM values may be different from shown If the ini alisa on is successful the display will change a er 2 seconds to show It will be no ced that a set of full stops travel from the le of the display towards the right this is a visual indica on that the data is being taken from your Config Card and stored internally within the M60 If th...

Page 11: ...0 1 Hard reset This can be achieved by removing all power from the system this includes the M60 ba ery back up See the installa on instruc ons for more informa on 2 So reset To press the so reset bu on look at the bo om right of the M60 membrane and a small pin hole can be seen The push bu on can be located directly on the circuit board behind the pin hole Depending upon the so ware installed in t...

Page 12: ...t menu level clear inac ve alarm s cancel the M60 Used primarily in the keypad facility to select the previous Roster and telephone number to be edited and the type of call to be made Func For engineer use Same as for up arrow but to move down through selec ons M Selects the Menu op ons Play Play back recorded messages R No current func on available for future features Rec Record messages Y Accept...

Page 13: ...ter for details currently Selected The second line is the Sta on Iden fica on or some mes referred to as the Outsta on Iden fica on for users of the Packs Infotel Ltd Central Sta on So ware The third line should show NO ALARMS ACTIVE as shown above If the third line on the display is showing ALARM CONDITION then the alarm s MUST be cleared before proceeding The bo om line showing PRESS M FOR MENU ...

Page 14: ...TIONS Pressing the Y key on the Keypad will select the CHANGE ROSTER op on See changing Roster Pressing the N key on the Keypad will move through the Menu op ons Pressing the Esc key will return the M60 back to the Default Display use this op on if you have gone too far in the Op ons Menu or have no need to change anything Menu Op ons can be accessed only when the M60 is on the Default display See...

Page 15: ...dard M60 or up to 30 telephone numbers where there are 6 Rosters The purpose of a Roster is to allow the user if necessary to change the sequence of telephone numbers that are dialled as a consequence of an Alarm s genera ng a dial out sequence This could be where users have different mes staff come on duty or require different personal to be called at weekends or holiday periods To change the cur...

Page 16: ...ER PIN CHANGE DUTY ROSTER If the Pin number cannot be remembered contact Packs Infotel for assistance 3 Enter the pin number and press the Y Key the display will now show Y ACCEPT Esc ABORT ENTER ROSTER NO CHANGE DUTY ROSTER 4 The display is now showing which Roster is currently selected and how many Rosters are available A er 5 seconds the display will change to YOU HAVE 3 ROSTERS CURRENT ROSTER ...

Page 17: ...show for 3 seconds Y ACCEPT Esc ABORT DUTY ROSTER IS X CHANGE DUTY ROSTER X represents the newly selected duty Roster 6 A er 3 seconds the display will return back to Menu Op ons To return back to the Default display press the Esc key The M60 will automa cally reset back to the default display a er 30 seconds of no ac vity IMPORTANT If you a empt to change to a Roster that currently has NO telepho...

Page 18: ... U K this is certainly the case and therefore some of the recording me for Sta on Iden fica on should allow for this Example This is the Packs Infotel Offices on Telephone No 01344 874114 The speech quality through the handset is not Line driven therefore the quality may seem a li le harsh This will not be the case when calling the M60 from a mobile or telephone IMPORTANT When recording messages t...

Page 19: ...N No Esc Abort RECORD MESSAGES MENU OPTIONS To record messages Use to select R Record M Play RECORD NEW MESSAGES Press the N key to move to the next op on in the menu Press the Esc key to return to the default display Press the Y key to select Record messages When the Y key has been pressed the display will show for 5 seconds This is an informa ve display showing what keys are available for the fo...

Page 20: ...n ID is the Message you are about to Record the next line shows the maximum recording me you have for this message To Record the Sta on Iden fica on Press and HOLD the R key and the display will change to You will no ce that line 2 has a black bar that moves from right to le with me this is a visual indica on of the amount of me you have le to record your message If you over run the recording me o...

Page 21: ...lay key When sa sfied with your message use the keys to select the next message you wish to record and repeat the process of recording new messages Care needs to be taken when recording the numerical digits 0 9 as there is only 1 one second to record each digit You may need to prac ce recording and playing back your messages It is very IMPORTANT to ensure that all messages have been correctly reco...

Page 22: ...cility can only be used with the use of a telephone handset connected into the HANDSET socket found by removing the two screws holding the TERMINATION PLATE see the M60 Installa on instruc ons for more details 1 Press the M key to enter the menu op ons 2 Press the N key to move through the menu op ons un l you see the op on PLAYBACK MESSAGES as show below Press the N key to move to the next op on ...

Page 23: ...ephone handset Note Play key is found on the M key Use the to move between messages When you have finished press the N key to return to Menu Op ons When you press the Y key the display will show for 5 seconds This is an informa ve display showing what keys are available for the display following Pressing Play or keys will do nothing at this point A er 5 seconds the display will change to The PLAY ...

Page 24: ... have been set to the correct me and date for G M T 1 Press the M key to enter the menu op ons 2 Press the N key to move through the menu op ons un l you see the op on CHANGE DATE TIME as show below Y Yes N No Esc Abort CHANGE DATE TIME MENU OPTIONS Press the N key to move to the next op on in the menu Press the Esc key to return to the default display Press the Y key to select Change Date Time ...

Page 25: ...during the process of entering a new me you inadvertently enter a wrong digit s To change the Time enter a 4 digit number represen ng the me in 24 hour mode Pressing the N to Clear the display followed by pressing the Esc key to move on to the op on for changing the date will leave the me unchanged For example to change the me to 1 30pm enter 1 3 3 0 followed by the Y key To change the me to 9 05a...

Page 26: ...t New date 10 01 22 CHANGE DATE AND TIME To change the Date use the format dd mm yy Example to enter the date 10th January 2022 Enter the digits 10 01 22 Press the Y key to accept the date change Press the N key to delete any entry made Press the Esc key to return to the Menu Op ons Display No ce that each part of the date MUST be 2 digits long ...

Page 27: ...e dial out sequence before a pre defined period of me has elapsed This facility was added to minimise false alarms e g Momentary Power failure temperatures reaching alarm state for a short period of me etc We have found from experience that 95 of customers request for all alarm delays to be set for 1 minute I e From the moment an alarm occurs to the M60 beginning it s dial out sequence See alarm d...

Page 28: ...ay will show Real speech messages are repeated over the telephone typically 7 mes the reason for this is give those receiving a call a reasonable period of me to reach the telephone and listen to the message ALARM CONDITION 120 Secs Waiting for Callback 12 54 10 JAN 22 R1 Once the Message has been repeated over the telephone line the display will show The number of message repeats can vary to suit...

Page 29: ...pause period The Extended pause The extended pause period will take place when the M60 has telephoned all the numbers held within a roster Note this could be between 1 to 5 unless special so ware has been wri en to give more telephone numbers The extended pause period is by default 15 Minutes a requirement for B A B T approval within the UK On comple on of the extended pause the M60 will begin aga...

Page 30: ...e this is normally 2 minutes whereupon the user will receive an updated message this will most mes be iden cal to the message received on comple on of the call back message the dialler will NOT dial out again for CURRENT alarm s UNLESS 1 An addi onal alarm from those cancelled becomes ac ve whereupon the M60 will begin another dial out sequence 2 Any Alarms s that have been CANCELLED revert back t...

Page 31: ... an alarm s From the Menu op ons select View Tel Numbers op on and a informa on display will showing what keys will be ac ve Note the keys shown are not ac ve yet The informa on display will look as shown below and will remain on screen for 5 seconds Select dialout R select roster VIEW TELEPHONE NO S The keys are not ac ve at this point This is the informa on display ...

Page 32: ...N Abort Tel 01344 874114 VIEW TELEPHONE NO S The 2nd Line on the display shows the current Roster selected and which telephone number you are viewing within the Roster Use the keys to move through the numbers in the Roster Press the R key to change the Roster When finished press the N key to Abort ...

Page 33: ...umber entry If the PIN Number is changed to anything other than 0000 you must enter the PIN Number before changing Roster or Config Cards From the Default display select Change PIN Number Op on and the display will appear as below Y Ok N EXIT Enter OLD PIN CHANGE PIN NUMBER Press the N key to return to the Menu Op ons Otherwise enter your exis ng PIN Number The PIN number will be 0000 if no previo...

Page 34: ... Y Ok N Exit Enter new PIN CHANGE PIN NUMBER PIN number updated CHANGE PIN NUMBER Change PIN Number from default Enter your new PIN Number and press the Y key the display will then show for 2 seconds The display above will only be seen if your entering a PIN number other than 0000 If 0000 has been entered see rese ng the PIN number ...

Page 35: ...ard Find your exis ng PIN number Proceed with the instruc ons for Changing PIN number Enter the exis ng PIN number When requested to enter new PIN number enter 0000 The display will then show the message below for 2 seconds Switching Off PIN Checking PIN Checking is OFF CHANGE PIN NUMBER The M60 will automa cally reset back to the default display a er 30 seconds of no ac vity ...

Page 36: ... Cancel Default Display The state the display defaults to when returning from Menus or and no alarms are ac ve Extended Pause The delay normally 15 minutes between the last number being dialled in a Roster and the M60 repea ng the dial out sequence Interroga on To telephone the M60 and get the current status also checks the telephone line is working correctly Roster A sequence of up to 5 telephone...

Page 37: ...s failure and thereby allows the M60 to con nue to operate as per normal The M60 ba ery should be replaced every 3 years LIM Card This is the telephone Line Interface Module The LIM card is the direct connec on to the telephone line GSM Module or VOIP system with built in Lightning arrester Mask and Dial out relays and a ring detector circuit The LIM Card should be replaced every 4 years EPROM Sto...

Page 38: ...edit telephone numbers ensure that the display is showing NO ALARMS ACTIVE i e you are currently on the Default display as shown below The top two lines will differ from those shown on your display depending upon the current me date Sta on ID and Roster PACKS INFOTEL OFFICE PRESS M FOR Menu NO ALARMS ACTIVE 10 47 14 JAN 22 R1 Y Yes N Nxt Esc Exit Change Roster MENU OPTIONS From the default display...

Page 39: ...ons MENU OPTIONS Press the Y key to select the Dialout op ons Y Yes N Nxt Esc Exit Set phone numbers Press the Y key and the display will show Pressing the N key moves to the Set alarm delay op on see Se ng Alarm delay in this manual R Select Roster M Select call type Select dialout Set phone numbers This display is the keypad informa on display nothing can be entered yet ...

Page 40: ...e the arrow keys to select which dialout in the Roster you would like to enter the phone number M Select call type The M60 is capable of making calls in Real Speech Numeric pagers Alphanumeric pagers as SMS text messages or to a Central Sta on depending upon the hardware and so ware installed in your system For further informa on on the Packs Infotel Central Sta on please contact our head office S...

Page 41: ...s le please proceed to Entering telephone numbers If there are no keypad uses le the display will show NO MORE USES LEFT TEL PACKS INFOTEL KEYPAD FACILITY If the above message is displayed please contact Packs Infotel immediately We can supply a new Config Card with any number of keypad uses up to 25 or upgrade to unlimited Telephone 44 1344 874144 Email info packsinfotel com We recommend that whe...

Page 42: ... number you enter will be placed in To change the Roster press the R key to change the dialout press the keys Line 3 This line shows the current telephone number stored in the M60 this will be blank if there is no current telephone number stored Changing the telephone number To change the current telephone number stored in the M60 press the Y key i e EDIT and the display will show something simila...

Page 43: ...ine access number being dialled and the telephone number you want to dial Example Dial 9 to get an outside line wait 2 seconds for the exchange to connect and then begin to dial the rest of the phone number Example 9 M 01344 874114 Repeating telephone number entry Once a telephone number has been successfully entered into the M60 and the Y key has been pressed you can repeat the process of enterin...

Page 44: ...sonable me for false alarms e g temperatures momentarily rising to high power glitches etc For those who wish to have longer or shorter periods for the Alarm delay proceed as below If you are already in the Keypad Op on move on to sec on 2 Otherwise con nue at sec on 1 Section 1 Before beginning to change the Alarm delay ensure that you are on the Default display as shown below Times and dates sho...

Page 45: ... Nxt Esc Exit DIALOUT OPTIONS MENU OPTIONS From the Menu op ons display press the N key un l you see the message Dialout op ons as shown below Press the Y key to select the Dialout op ons and the display will change to show the following Section 2 Y Yes N No Esc Exit Set phone numbers Press the N key and the display will show Y Yes N No Esc Exit Set alarm delay ...

Page 46: ...l show Y Yes N Del Esc Exit New Delay 60 Secs Enter the new Alarm delay in SECONDS e g 60 1min 600 10 minutes Alarm delays MUST be entered in mul ples of 10 seconds star ng from 0 e g 0 10 30 50 100 120 etc When finished entering the New Alarm delay press the Y key for the M60 to accept the new Alarm delay the N to Delete incorrect entries or Esc to return to the Keypad op ons To Exit keypad op on...

Page 47: ... to an ac ve alarm or a call back to cancel the M60 from con nuing to dial out Each Event will use a single line on the display To Ac vate the Event Viewer ensure that the display is showing NO ALARMS ACTIVE i e you are currently on the Default display as shown below Times and dates shown on the Default display along with the Iden fica on of the dialler are for demonstra on purposes only PACKS INF...

Page 48: ... Extended Functions Now press the zero key 0 and the display will change to show the last four Events If there have been no previous Events or the Event viewer has been reset then the display will show NO CURRENT EVENT NO CURRENT EVENT NO CURRENT EVENT NO CURRENT EVENT For more informa on on the on rese ng events see Event Viewer reset ...

Page 49: ...alarms whereas the plus sign informs there are more ac ve alarms than displayed in the Event Below is some examples of a Dial out Event NO CURRENT EVENT NO CURRENT EVENT NO CURRENT EVENT 12 13 17 03 CH01 The example above shows that a Dial out event occurred at 12 13 hours on the 17th of March and Channel 1 was the cause The hyphen at the end means that there were no other ac ve alarms 12 20 17 03...

Page 50: ...3 CH01 12 20 17 03 CH05 07 16 13 22 03 CALLBACK 16 11 22 03 CH02 06 12 13 17 03 CH01 A Call back Event will occur whenever the M60 has been called back to cancel further calls being made This Event will occur when the call back is either during the M60 s inter dialout period or Extended delay See Inter dialout period and Extended delay for more informa on Call back Cancellation Event Interroga ng ...

Page 51: ...Event Viewer Reset There is normally no need to Reset the Event viewer since it will automa cally con nually keep wrapping around from Line 4 to Line 1 If there is a requirement to Reset the Event Viewer back to default the following sequence is required Press the Reset bu on Located on the M60 CPU and immediately hold down the numeric key two 2 If the Reset procedure has been completed correctly ...

Page 52: ...are updates then please do not hesitate to use any of the following forms of communica on Email info packsinfotel com Telephone 44 1344 874114 Our preferred form of communica on is an email with the details of the informa on you require This allows us to assign the best Engineer Technician or sales representa ve for your specific requirements Thank you for choosing Packs Infotel Professional Alarm...