Ingersoll-Rand American Standart Nexia, Installation And Account Setup

Page 1: ...Nexia Home Intelligence Installation and Account Setup...

Page 2: ...Nexia Home Intelligence Installation Guide and Setup 1 Introduction 2 Be Prepared 3 Install Silver XM Control 4 Install Gold XV Acculink Platinum XV Control 5 Install Acculink Platinum ZV Control...

Page 3: ...1 Introduction...

Page 4: ...iar with all of the steps involved and make sure you have everything you will need on hand before you start the job This handy guide will walk you through every step from start to finish It will tell...

Page 5: ...2 Be Prepared...

Page 6: ...nstallation RJ 45 Ethernet cable This is the cable that connects the Nexia Home Bridge to the customer s router Although a 3 foot cable is included with the Nexia Bridge and should work for average in...

Page 7: ...odules Depending on the size and construction of the home you may need to add a few appliance modules to act as repeaters modules that expand and strengthen the Z Wave network inside the customer s ho...

Page 8: ...3 Be Prepared Ethernet switch You may discover that the homeowner s router has no free RJ 45 ports available If so you will need to connect an Ethernet switch that adds more ports...

Page 9: ...3 Install Silver XM Control...

Page 10: ...re range etc Refer to the printed Silver XM installation guide if you need specific instructions SET UP NEXIA HOME INTELLIGENCE HOMEOWNER ACCOUNT We recommend that the homeowner complete these simple...

Page 11: ...he terms and conditions on the homeowner s behalf step 3 fill in the account purchase information screen Enter the requirement information on the account setup page Be sure to enter the homeowner s e...

Page 12: ...owner s nexia account The e mail link will take the homeowner back to the account login page The homeowner must enter the username and password they chose during account setup step 6 enter the account...

Page 13: ...ACCOUNT enroll devices in the enrollment cart The enrollment cart shows the device that can be added to the Nexia system Hover mouse over the blue question mark boxes for more information Select the...

Page 14: ...nue 4 Review the Getting Started overview list 5 Click Continue ADD THE NEXIA HOME BRIDGE add the nexia home bridge to the homeowner s nexia account 1 Follow the on screen instructions provided on the...

Page 15: ...ridge enrollment process If the green indicator does NOT blink try the Bridge enrollment process again after making sure the Ethernet cable is plugged securely into the router and Bridge If this does...

Page 16: ...continuously step 2 reconnect the bridge to the internet 1 Reconnect the Bridge to AC power and the router The Bridge will automatically update the Nexia server 2 Return to the Nexia account setup scr...

Page 17: ...se is to serve as a repeater or also to control a lamp or small appliance An appliance or dimmer module has two outlets The outlet with the Z Wave logo can be controlled via Nexia Home Intelligence Th...

Page 18: ...not immediate The online display may take up to 1 minute to change Be sure to allow time for the browser to update Also remember to stay logged into the homeowner s Nexia account until you have enrol...

Page 19: ...4 Install Gold XV Acculink Platinum XV Control...

Page 20: ...e completed a few successful installs using this guide you can keep it in your toolbox just as a reference You ll probably discover you don t need it anymore Like we said it s a lot easier than you ma...

Page 21: ...net connection Verify that the customer has Wi Fi and that the Wi Fi signal is available at this location If not the Gold XV Platinum XV has an Ethernet port you can use to hardwire the thermostat to...

Page 22: ...account Visit www nexiahome com on the homeowner s computer Click Get started here step 2 accept the terms and conditions Have the homeowner accept the terms and conditions Note This is a legal requi...

Page 23: ...l address The Nexia portal will send a confirmation e mail to this account The customer must acknowledge receiving this confirmation to complete the account setup step 4 confirm receipt of confirmatio...

Page 24: ...me This is what will appear when the homeowner logs in to their account If the homeowner has multiple properties on their Nexia account give each property a different name The homeowner can then switc...

Page 25: ...e Thermostats icon to view the list of thermostats 2 Click the box next to the thermostat model you are installing Gold XV or Platinum XV 3 Click Continue confirm enrollment 1 Review the thermostat yo...

Page 26: ...Write down the PIN 2 Take this PIN to your installed Gold XV Platinum XV 3 On the thermostat select Menu Nexia Accept 4 Enter the PIN into the thermostat 5 Select Next on the thermostat 6 Allow a mome...

Page 27: ...itional information requested until the Nexia dashboard page is shown 3 Click the Climate tab 4 View the new thermostat Verify that changes made using Nexia are reflected on the thermostat itself Opti...

Page 28: ...tc Refer to the printed Gold XV Platinum XV installation guide if you need specific instructions internet connection Verify that the customer has Wi Fi and that the Wi Fi signal is available at this l...

Page 29: ...Next on the thermostat 6 Allow a moment for the thermostat to contact Nexia and confirm it has successfully been added to the account 7 Click Continue in Nexia COMPLETE SETUP AND TEST 1 Click the Clim...

Page 30: ...ts locks sensors etc If a customer has Z Wave devices use the following steps to enroll the devices into the Home Bridge Inside Note In some cases you might be enrolling an Gold XV Platinum XV into an...

Page 31: ...a Nexia account See the two conditions listed earlier in this document See the process earlier in this section on page 10 to confirm 1 From the Home menu screen press the Nexia button 2 Press the Z W...

Page 32: ...il it finds a new device whichever comes first 4 Follow the enrollment process normally a button push or similar action on the device you want to enroll 5 The thermostat will indicate when it begins a...

Page 33: ...blink Orange fast blink Orange Solid Orange flicker Orange 20 flash Green Solid Green flicker Green 2 blink Green 3 blink Green dark Enrolling Devices Z Wave Device Enrolled as node _ or Z Wave node...

Page 34: ...s an Ethernet port on the back Use a standard Ethernet cable to connect the thermostat to an open Ethernet port on the router for assured connectivity If the Gold XV Platinum XV fails to connect to Wi...

Page 35: ...5 Install Acculink Platinum ZV Control...

Page 36: ...e the basic steps 1 Enter the Wireless Network Setup Menu 2 Press Wireless On Off to enable the wireless radio 3 Press the Connect to a Network button to choose from the list of available wireless net...

Page 37: ...nce 5 Upon receiving the correct code the Nexia system will enable wireless remote thermostat features UPGRADE SOFTWARE FIRMWARE This step is essential to ensure that the thermostat is running the mos...

Page 38: ...owner s zip code This will enable the thermostat to display local weather conditions and local time SET UP THE NEXIA HOME INTELLIGENCE HOMEOWNER ACCOUNT If you have already completed this step move ah...

Page 39: ...accept the terms and conditions on the homeowner s behalf step 3 fill in the account purchase information screen Enter the requirement information on the account setup page Be sure to enter the homeo...

Page 40: ...e homeowner s nexia account The e mail link will take the homeowner back to the account login page The homeowner must enter the username and password they chose during account setup step 6 enter the a...

Page 41: ...PLATINUM ZV TO THE HOMEOWNER S NEXIA ACCOUNT The enrollment cart shows the device that can be added to the Nexia system Hover mouse over the blue question mark boxes for more information select the ap...

Page 42: ...Review the thermostat you have selected in the enrollment cart 2 Verify that the selection is correct 3 Click Continue 4 The Getting Started page is a reminder that the thermostat should be installed...

Page 43: ...n as Nexia enrolls devices step 2 name the thermostat If the device was successfully enrolled and added to the homeowner s Nexia account you will see a Congratulations screen and a prompt to assign a...

Page 44: ...Apply If you do not have a promotion code select I do not have a promotion code 3 Select a subscription plan for the thermostat 4 Check the box to Agree to billing terms The homeowner will not be bill...

Page 45: ...ia portal using either their computer browser or a mobile app on the homeowner s smartphone or tablet 2 Demonstrate that you are able to identify the thermostat and any additional Nexia modules you in...

Page 46: ...nd commercial properties and increase industrial productivity and efficiency American Standard Heating Air Conditioning offers air conditioning systems and services for residential and light commercia...