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NFORMATION
Product Warranty
Educational tools and test instruments manufactured or distributed by IngMar Medical, LLC come with
a limited warranty, covering materials and workmanship, for a period of one year from the date of
shipment, except for products with stated warranties other than one year. Software, fuses and
batteries are excluded from this warranty. System components such as computers are supplied with
the factory warranty of the original manufacturer. IngMar Medical, LLC reserves the right to perform
warranty service(s) at its factory, at an authorized repair center, or at the customer's installation.
IngMar Medical, LLC's obligations under this warranty are limited to repairs, or at IngMar Medical,
LLC's option, replacement of any defective parts of the purchased equipment, without charge, if said
defects occur during normal service.
Claims for damages during shipment must be filed promptly with the transportation company. All
correspondence concerning the equipment must specify both the model name and number, and the
serial number as it appears on the equipment.
Improper use, mishandling, tampering with, or operation of the equipment without following specific
operating instructions will void this warranty and release IngMar Medical, LLC from any further
warranty obligations.
The above is the sole warranty provided by IngMar Medical, LLC. No other warranty, expressed or
implied, is intended. Representatives of IngMar Medical, LLC are not authorized to modify the terms of
this warranty.
For factory repair service, call:
Toll free:
1-800-583-9910
International:
+1 (412) 441-8228
Facsimile:
+1 (412) 441-8404
or contact us via e-mail at:
support@ingmarmed.com
Our shipping address:
IngMar Medical, LLC.
5940 Baum Blvd
Pittsburgh, PA 15206
USA
Please note that a valid service return order (SRO) number is always required before sending in any
products for repair, calibrations, or updates.