12 1-800-826-5527
Troubleshooting
Th
e Bark Control Collar
does not spray.
• Ensure that the battery is properly installed.
• Replace the battery.
• Refi ll the Lemon Spray.
• If the Bark Control Collar still does not spray, contact
the Customer Care Center at 1-800-826-5527.
My Bark Control Collar
sprays, but my dog
keeps barking (does not
respond to the burst of
spray).
• Tighten the Bark Control Collar and make sure the
Sensor Probe is centered on the front of the dog’s neck.
• Check to make sure the Spray Nozzle points towards
the dog’s snout.
• Make sure your dog’s hair does not block the spray. If
so, trim the hair so the spray can reach the snout area.
• If your dog still does not respond, contact the
Customer Care Center at 1-800-826-5527.
When I try to refi ll the
Lemon Spray, the spray
leaks out around the
Spray Nozzle.
• Hold the Lemon Spray can upright. If it is held at an
angle, it will not create a good seal.
• Press fi rmly on the Lemon Spray can to create a good
seal.
• If the spray continues to leak, contact the Customer
Care Center at 1-800-826-5527.