innovaphone PBX: Additional Software & Tools |19
innovaphone
effort. e.g. from Microsoft Dynamics products, popular CRM
and ERP systems, public exchange files, Lotus Notes, Tobit
David and a wide array of telephone directory CDs.
Web-based, secure services (HTTPS and LDAPS) enable
users to have direct access from a wide array of clients, ter-
minals – especially from innovaphone products – as well as
from mobile telephones and smartphones.
Application
Description
Platform
Order information
innovaphone Reporting
Enables a fast overview of connections on the innovaphone PBX. Filters and
sorting enable information to be processed as required and stored as PDF or
XML.
innovaphone PBX, Linux
Application Platform
Order number 02-00028-001and
following
innovaphone Operator
The innovaphone PBX Operator is a computer-based operator for the innova-
phone PBX. It can access waiting queues and forward calls at will.
Windows
Order number 02-00027-003
innovaphone Voicemail
The innovaphone Voicemail is an integrated professional voicemail solution
available across the network for all subscribers on the innovaphone PBX.
innovaphone PBX
Order number 02-00026-001 and follo-
wing, according to the number of port li-
censes
innovaphone IVR and
ACD
An individual voicemail XML script can be setup for intelligent and complex call
distribution (Automatic Call Distribution) between various users in order to
store the desired call distribution plan.
innovaphone PBX
Is already included in the port license
innovaphone
Conference server
The conference server enables several telephone conferences in carious
virtual rooms.
innovaphone PBX
Needs one gateway DSP channel per
participant, if necessary on a dedicated
gateway as a conference unit
innovaphone Queue
monitor
Creates statistics on innovaphone PBX waiting queue in real time
Windows
Order number 02-00027-004
innovaphone
Update Manager
Every device which has an innovaphone firmware can be configured so that it
regularly looks for new information at a central point: new firmware, for exam-
ple. The devices collect their updates automatically and reboot as necessary.
innovaphone PBX
Is already included in the port license
ESTOS MetaDirectory
The MetaDirectory is able to collect telephone numbers from different databa-
ses and provides this to the innovaphone PBX via LDAP protocol. Diverse da-
tabase formats can be used as the information source.
Windows
Order number 51-00030-082