Innovaphone IP230, Operating Manual

Page 1: ...P U R E I P T E L E P H O N Y Operating Manual IP230 ...

Page 2: ...ed duplicated or distributed using electronic systems without explicit approval Texts and illustrations have been compiled and software created with the utmost care however errors cannot be completely ruled out This documentation is therefore supplied under exclusion of any liability or warranty of suitability for specific purposes innovaphone reserves the right to improve or modify this documenta...

Page 3: ...des 14 2 9 3 Managing the wait lists 15 2 9 4 Dialling a new number 16 2 9 5 Terminate 16 2 9 6 Connecting calls 17 2 9 7 Overview of the short cuts 18 2 10 Function keys 19 2 11 Secure connections 19 3 Messaging 20 3 1 Send messages 20 3 1 1 Sending a message using the menu 20 3 1 2 Send message using Indirect dialling 20 3 2 Receiving messages 21 3 3 Managing messages received 21 3 4 Managing se...

Page 4: ...8 User list multiple registration 32 8 1 Register co users 33 8 2 Unregister or delete co user 33 8 3 Switch user 33 9 Indirect dialling Special menu 34 10 Administration 35 10 1 Information 35 10 2 IP Settings 35 10 3 Registration 36 10 4 Reset configuration 36 ...

Page 5: ...n the download area on our website at www innovaphone com Always comply with the safety instructions 1 1 Overview of the chapters This manual provides comprehensive information on the telephone IP230 Besides the general basic principles of the telephone it also provides the entire operating instructions including instructions for the administrator These instructions supplement the brief guide supp...

Page 6: ...In entry mode the Clearing key deletes the character to the left Delete key Deletes the character to the left Consultation key The Consultation key enables use of the Hold and Hold and retrieve functions In the idle state the Consultation key is used to call up the list of missed calls Back key Takes you back in the menu without applying the setting in idle state During a connection the key is use...

Page 7: ...eaker symbol displays that the device s loudspeaker is active for listening in This can be switched on or off by pressing the loudspeaker key The microphone symbol shows that the device s microphone is active A flashing microphone symbol indicates that both microphones are switched off These symbols are displayed during an active call in hands free mode Loudspeaker and microphone are both active T...

Page 8: ...eft indicates the number of unread messages See chapter 3 This symbol shows that ringing is switched off Whether you can still answer the phone or not depends on the settings see chapter 6 2 Symbols are used in the calling lists in addition to symbols on the standard display Symbol Explanation The handset symbol shows that a call has been established If the connection has not been established then...

Page 9: ...ner you can set up a new connection by calling another subscriber You have the possibility to transfer an active call or initiate a conference Key Effect 1 Press the consultation key during a call The active call partner is put on hold and you can hear a dial tone The active connection is indicated against a dark background on your display 2 A connection is set up to the call number dialled If the...

Page 10: ...onference is now on hold again To terminate the active connection you must press the Clearing key The connection to the active call partner is terminated The call on hold now becomes the active call 2 3 Hold and retrieve You can switch between two connections using the hold and retrieve function 1 Set up an active connection and a connection on hold see chapter 2 1 2 Press the Consultation key dur...

Page 11: ...e call back is signalled on your IP telephone Pick up the handset or press the Loudspeaker key to initiate the return call The call is set up Alternatively press the Clearing key to reject the return call The call is not set up and is deleted from the list of active return calls 2 4 2 Call back on no reply Automatic call back can be initiated if the called party does not answer your call As soon a...

Page 12: ...de the Redialling line on the display and hang up Automatic redialling is activated 3 The IP telephone tries to connect to the other terminal at intervals of roughly 30 seconds The outgoing call signal tone can be heard as soon as the automatic redialling has reached other terminal Redialling is restricted to 20 minutes Tip Press the following keys in the order given if you wish to terminate the r...

Page 13: ...rty s telephone is engaged the call will go into hold mode whilst the Announcement function is active Once the announcement is finished the call on hold will automatically be set up again The other party s call on hold will become the active call again Note This function can only be used after it has been assigned to a function key see chapter 2 10 Tip The administrator can activate the microphone...

Page 14: ...essing the key 2 7 Pickup List function Note This function can only be used after it has been assigned to a function key see chapter 2 10 The Pickup List function is used to display all group telephones that are currently ringing and the number of the first caller This function allows a call to a partner telephone to be picked via a diversion 1 If there is only one call that needs answering it can...

Page 15: ...ferent ways on your IP telephone Call types are differentiated as follows Type of call Description Active call You are actively connected to another party An active call is displayed against a dark background Your name appears in the first line the bottom line shows the name or number of the party you are calling Call waiting You receive another call during an active call 1 call waiting appears on...

Page 16: ...e differences are described below Operating mode 1 An active call and a call on hold are shown on the display There could be calls waiting e g 1 active call Call on hold e g 2 active call call on hold calls waiting Operating mode 2 There is an active call and no call on hold is shown on the display There is at least one call waiting e g active call calls waiting ...

Page 17: ...which has been accepted once and then put back onto the wait list is shown on the display as a call on hold with the symbol x calls waiting Changing from operating mode 2 to operating mode 1 Press this key to return a waiting held call to the waiting calls This call is then put at the top of the wait list Repeated pressing of this key has no effect in mode 1 Hold and retrieve It is possible for a ...

Page 18: ...active call to another subscriber Enter the number to whom you would like to transfer the call in the box which is now open Pressing the redial key again will initiate the phone to ring or there will be a call waiting indication at the selected destination In operating mode 1 the call on hold automatically becomes the active call after transfer It rings in operating mode 2 If you pick up the call ...

Page 19: ...described for a conference connection with the call on hold and the newly initiated call Connecting a conference from the wait list in mode 1 Press the menu key in mode 1 to set up a three party conference You can set up a conference between the active call and the call on hold Ending a conference There are two options to end the conference Leave conference If you want to leave the conference with...

Page 20: ... the other hand there are further calls in the wait list the first call waiting will call you once you have replaced the handset Your telephone rings and you can manually pick up or reject the call 2 9 7 Overview of the short cuts Shortcut key Description Mode 1 Description Mode 2 Switch between the active call and the call on hold Dial a new number 0 Reject displayed call waiting Reject displayed...

Page 21: ...ired functions to the function keys 1 Menu key 2 Function key next to User List 3 Function key next to the active user active user is indicated on the right by an asterisk 4 Function key next to Function Keys More detailed information may be found in the innovaphone Wiki at wiki innovaphone com 2 11 Secure connections It is possible to make encrypted phone calls with the IP230 This hinders interce...

Page 22: ...ge text see chapter 5 Your message will be sent as soon as you press the menu key You will see OK on the display when the message has been sent successfully 3 1 2 Send message using Indirect dialling It is faster to send messages using indirect dialling than by using the menu Proceed as follows from idle state First enter the name or number of the message recipient Press the menu key to reach the ...

Page 23: ... of the person who sent the message Whilst on the telephone If you receive a message whilst you are on the telephone then the number of the sender is shown on the display A special message waiting tone can be heard Every other message received is shown on the display by increasing the number of messages missed Whilst ringing or dialling Should you receive a message whilst your telephone is ringing...

Page 24: ...ction key in the menu item Messages outgoing Use the arrow keys to navigate through the list of messages in chronological order and select the desired message by pressing the adjacent function key to display the content Pick up the handset or press the speaker key to automatically call back the message recipient You also have other possibilities to react to messages received Once the message has b...

Page 25: ...escribed in chapter 3 1 3 7 Do not disturb message This setting provides you with the possibility to automatically send a pre defined text message to a caller should you be away from your phone Proceed as follows to set this function 1 Press the Menu key 2 the function key at the menu item User Setup 3 the function key at the menu item Do not disturb 4 You can switch Do not disturb on or off by pr...

Page 26: ...an external LDAP server Entries in the local telephone directory consist of the name search term the telephone number and if desired further settings and notes The number of possible entries depends on the amount of notes additionally entered etc Notes can be addresses or birthdays for example Without notes about 2 000 entries can be managed All entries are sorted alphabetically The entire telepho...

Page 27: ...c console alphanumeric Ænumeric By entering the or key a switch is made from alphanumeric entry to numeric entry You can now continue to use numeric characters exclusively Once you have activated alphanumeric entry letters are assigned in alphabetic order to the keys 2 9 on your IP telephone By briefly pressing the letter key repeatedly in succession you can select various characters Special chara...

Page 28: ...is setting diverts calls immediately The party being called is therefore unable to answer the calls Diversion if busy Busy Calls are diverted if there is already an active call Delayed diversion No reply Calls are diverted if they are not answered within a certain time limit Note Unlike permanent call diversion the latter two types allow you to accept calls within a pre defined time period before ...

Page 29: ...ming calls you can choose between three possible responses Action Ringing off Your telephone will not ring for incoming calls The setting is indicated on the display by the symbol The call is still shown on the display however and you can take the call at any time Silence In the Silence state the ringing of your IP telephone is suspended for incoming calls The setting is indicated on the display b...

Page 30: ...ard Note You can determine the country specific standard as described In the initial state press the following keys Menu key Function key next to Administration Function key next to Registration Function key next to Option Use the function key next to Tones to configure the country specific standard for your IP telephone as desired 6 4 Calling line identification presentation CLIP This function is...

Page 31: ...ated 3 Press the Space key or OK key again and the call is terminated The display switches between on and off The symbol appears in the status line Tip The call can be transferred to the handset by picking up the handset The call is passed from the handset to the headset with the Space key or OK key A call over the headset can also be followed on the telephone by pressing the Loudspeaker key If th...

Page 32: ...function key next to Number you can directly enter the call number or name to be dialled 3 If you press the function key next to Delay the number or name is dialled after a pre defined time interval 4 To set the function press the Menu key twice the OK message appears and the telephone returns to initial state Note All keys on the IP telephone with the exception of the Menu key are then locked Not...

Page 33: ...Menu key Then enter the PIN Finally press the Menu key 7 4 Change PIN The PIN is used to prevent unauthorised access You can use this function to activate the protection and specify the PIN Proceed as follows to set the PIN Press the Menu key Press the function key next to Phone Setup Press the function key next to Change PIN and enter the current PIN To enter the new PIN press the function key ne...

Page 34: ...h multiple identities users Up to six users can be registered at the same time The possibilities of this feature are varied It is possible for example for an employee working at various locations to log on to the telephone at a different work station It is also possible to implement a telephone exchange or hotline function whereby employees can log on as co users of this group Temporary standing i...

Page 35: ... Here you specify the IP address at which the first responsible gatekeeper can be reached Gatekeeper IP Address There should be a further gatekeeper in the network in case the first gatekeeper is unavailable You enter the IP address of this gatekeeper here Options Tones Here you set the country specific tone standard 8 2 Unregister or delete co user To unregister the active user or even delete the...

Page 36: ...ion Call as User By choosing this option the User List is displayed and you are able to change the telephone s active user Save no in Directory The number dialled can be directly added to the Telephone Directory Send Message By choosing this option you are able to send a text message to the number dialled The message appears as a direct message on the message recipient s display Dial hands free mo...

Page 37: ...e function key next to Information 10 2 IP Settings The menu contains information on integration in the IP network This information is of interest to the administrator only and must not be changed by the user To access the menu press the following keys in the order given in the idle state 1 The Menu key 2 The function key next to Administration 3 The function key next to IP Settings The following ...

Page 38: ...tion All settings made on the device are then lost To access the menu press the following keys in the idle state 1 The Menu key 2 The function key next to Administration 3 The function key next to Reset Configuration You are then asked whether the device is to be reset to factory default configuration Do you want to reset the device to the factory defaults With the function key you can restore the...

Page 39: ...ned The power socket must be near to the equipment and easy to access The power supply to the device can be interrupted by pulling the mains adapters out of the power socket or if the power is supplied via a network cable Power over LAN by removing the network cable Installation and connection Lay the connection cables carefully so that no one can trip over them Connected cables must not be bent e...

Page 40: ... the device should be disposed of as electronic scrap in accordance with local regulations Environmental sustainability There is no contact with hazardous materials if the telephone is used as intended The plastics used for this device are of partially recycled granulate We do not use any plastic material for our packaging We only use part recycled cardboard and paper Warranty Your IP terminal is ...