ELITE
Installation guide
Chapter 2: Mailboxes & other features
57
1.
In the system tree, click Voice Ports, then double-click the port icon you want
to configure for outdial functions.
2.
Enter the extension number connected to that port in the Port Extension field.
Elite needs to know what extension number will be performing this outdial
function, so it know how to process the SMDR/CDR record that the PBX will
generate after the call is completed.
3.
In the Call Direction field, click the drop-down box and choose Out-bound
only. By default, all Out-bound Actions are assigned to a port configured as
out-bound.
4.
Click the Out-bound Actions box to view which functions are active.
For example, you may want port 8 to perform all out-bound functions except call
forwarding, and ports 6 and 7 to perform only call forwarding.
5.
Click the out-bound
action to remove the check mark and disable the function.
Note:
You cannot have any “missing” out-bound actions. Using the above
example, if you remove call forwarding as an out-bound action on port 8, it must
be present on at least one other out-bound port.
Step 6: Add and configure the SMDR Filter interface
In order to bill for InnConnect calls, the PBX’s SMDR is required to flow through
this interface before reaching the call accounting system. This interface uses two
COM ports, even if you are running InnCharge co-resident with Elite.
How the SMDR Filter interface works:
When an InnConnect call is completed, the PBX’s SMDR record shows that the
voice mail extension called the telephone number. The SMDR filter modifies this
record, replacing the voice mail extension number with the guest’s room
extension number or staff member’s extension number from which the call
forward occurred. The filter may also be configured to optionally replace the
dialed number with another number (such as 1-777-777-7777). This way a
property can provide a fixed or flat rate charge for the call. The SMDR record is
then sent to InnCharge (or an external call accounting device) for this billing.
In the system tree, click Device Interfaces, then double-click New Interface.
1.
Scroll down the list of interface types until you find SMDR Filter, select it, and
then click OK.
This interface uses two COM ports. Serial Port A connects to the PBX’s SMDR,
and Serial Port B connects to the call accounting. Click on the Serial Ports tab and
adjust the serial communication parameters to match your PBX and call
accounting interfaces.
2.
Click on the SMDR/CDR tab to choose the PBX type. The interface needs to
know what SMDR format is being used so it can modify the extension number
/ dialed digits on call forwards.
