NV200 Family User Manual
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Copyright © Innovative Technology Ltd 2016
Doc: NV200 Family Manual
Version: 1.0
Page 57 of 119
8
FIRST LEVEL SUPPORT
8.1
Bezel LED Flash Codes
If there is a configuration or other error, the NV200 bezel will flash a pattern to
indicate what error it is experiencing.
A summary of the Bezel Flash Codes for the NV200 is below:
Flashes
Indicated
Status /
Error
Recommended Action
Red
Blue
1
1
Note Path
Open
Close the lid of the NV200 validator it will click into place as it
shuts.
2
Note Path
Jam
1. Power down the NV200
2. Open the NV200 using the silver catch on top and inspect the
note path for any note debris
3. If
there isn’t
any evidence of a note carefully remove the
NV200 from the base using the silver catch on the front.
4. A note could be just sticking out from the cashbox, remove
power and the NV200 head.
5. If a note is visible remove the note.
6. Re-attach the head and power.
7
. If the jam isn’t cleared remov
e the cash bag as described in
Section 9.1.3.2
.
3
Unit Not
Initialised
Initialise the unit as shown in
Section 9.5
.
2
1
Cashbox
Removed
Insert the cashbox.
If its a TEBS cashbox and the error is displayed with the cashbox
inserted, remove the outer housing and check the barn door flag
is operating as explained in
Section
Error! Reference source n
ot found.
.
2
Cashbox
Jam
Follow the steps as advised in
Section 9.1
.
3
No TEBS
Detected
Remove the NV200 head by lifting the silver latch on the front of
the unit. Replace the unit ensuring the NV200 is flush with the
front of the TEBS unit.
If the unit is displaying this error but is connected to a standard
cashbox the NV200 cashbox flag should be changed in Validator
Manager. A guide to which can be found in
Appendix 10.6
. If this
doesn’t solve th
e issue attempt a power cycle of both the NV200
and TEBS.
4
Barcode
Fail
If a new bag had been inserted and the unit fails to read the
barcode; attempt a power cycle of the TEBS base by removing
and replacing the 4 pin Molex on the left-hand side of the unit.
If the unit
doesn’t recover a new bag will need
to be inserted,
replace the bag as outlined in
Section 4.3.2
Summary of Contents for NV200 Spectral
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