User Manual
–
NV200 Spectral
Copyright © Innovative Technology Ltd 2019
Doc: User Manual NV200 Spectral
Version: 2.1
Page 61 of
95
8
FIRST LEVEL SUPPORT
8.1
Bezel/Status LED Flash Codes
The NV200 Spectral Validator has inbuilt fault detection facilities. If there is a
configuration or other error, the NV200 Spectral front bezel will flash in a particular
sequence, and a summary of the Bezel Flash Codes for the NV200 Spectral is shown
below:
Flashes
Indicated
Status /
Error
Recommended Action
Red
Blue
1
1
Note Path
Open
Close the lid of the NV200 Spectral validator it will click into place as
it shuts.
2
Note Path
Jam
1. Power down the NV200 Spectral
2. Open the NV200 Spectral using the red catch on top and inspect
the note path for any note debris
3. If
there isn’t
any evidence of a note carefully remove the NV200
Spectral from the base using the red catch on the front.
4. A note could be just sticking out from the cashbox, remove power
and the NV200 Spectral head.
5. If a note is visible remove the note.
6. Re-attach the head and power.
7
. If the jam isn’t cleared remov
e the cash bag as described in
3
Unit Not
Initialised
The NV200 Spectral will need to be returned to your nearest repair
centre for repair
2
1
Cashbox
Removed
Insert the cashbox.
If it is a TEBS cashbox and the error is displayed with the cashbox
inserted, remove the outer housing and check the barn door flag is
operating
2
Cashbox
Jam
Follow the steps as advised in
3
No TEBS
Detected
Remove the NV200 Spectral head by lifting the red latch on the front
of the unit. Replace the unit ensuring the NV200 Spectral is flush with
the front of the TEBS unit.
If the unit is displaying this error but is connected to a standard
cashbox the NV200 Spectral cashbox flag should be changed in
Validator Manager.
If this doesn’t solve th
e issue attempt a power
cycle of both the NV200 Spectral and TEBS.
4
Barcode
Fail
If a new bag had been inserted and the unit fails to read the barcode;
attempt a power cycle of the TEBS base by removing and replacing
the 4 pin Molex on the left-hand side of the unit.
If the unit
doesn’t recover a new bag will need
to be inserted, replace
the bag as outlined in
