For the latest fing instrucons please visit
www.insigniarange.co.uk
For the latest fing instrucons please visit
www.insigniarange.co.uk
41 42
www.insigniarange.co.uk/warrantyreg.asp
and fill out details for
instant registraon.
Please note:
The above warranty is only implied on goods supplied
and described as new. Ex demo, returned items, overstocked prod-
ucts sold at lower than normal price are deemed to be covered as
above but with a 90 day limit.
Limitaon of warranty.
All products must be tested as menoned
in the instrucons for the item. Water leaks are not covered as all
products are made from impervious materials. Any leak found will
always be resultant of sealing problems, if a fault has been iden-
fied in the structure of the shower (base cracked, column split etc)
causing a leak, this must be reported at the me of inial build and
test as no negoaons are entered into a?er the shower has been
in use. Chips, dents, scratches are not deemed to be makers faults
and therefore must always be reported within the 48 hour period
allowed from delivery date. No replacement items will be given
freely a?er this period and this must be borne in mind during build
as all parts, are at this point, considered to have been in good con-
dion on delivery.
Incorrect build, negligence on installers behalf, changes to manu-
facturers specificaons, modificaons, incorrect maintenance,
Lime scale / Calcium build up, incorrect cleaning procedures or in-
adequate / spasmodic water supply contribung to parts failure
and incorrect consumer use will result in voiding the agreed cover.
Please note you are not covered for consequenal or incidental
damage however caused relang to any product part failure. This
includes but not limited to carpets, floors, ceilings, walls and other
appliances. Flooding, electrical failure, water ingress can all be
avoided by following the instrucons supplied with your product.
Isolate your shower or bath from main electrical supply as you
would your TV when not in use and again isolate water supply at
taps as recommended. Your product will also last longer and you
go to bed happy and safe!
Please note all terms and condions of warranty are in addion to
current merchandising laws, distance selling and consumer rights,
not in place of.
For further details of warranty please follow this link
www.insigniarange.co.uk/warranty.asp
To proceed with a claim you feel you might have please use the
services of our dedicated service team based in France to cover not
only the UK but Europe and ready to assist you in any way they
can. We pride ourselves on the speed of service and our system
appears to have been adopted to a lesser extent by smaller compa-
nies. We think we are number one for this service. Please go to
www.insigniarange.co.uk/customerservice.asp
fill out your details
in the message box and just click send. You will be given a message
number dedicated just to you and your product and replies are al-
ways in wring through e
-mail, this way both the customer and
ourselves both have records of details and nothing can be miscon-
strued. Reply response me is expected to be within 120 mins of
inial contact. Our service team can also be reached on:
customerservice@insigniarange.co.uk
And for the smaller items
just contact Insignia on 0844 800 3069 for on the spot advice and
help.