70
NS-22D420NA18
www.insigniaproducts.com
INlink (CEC-compatible) device
After Auto
Channel
Search, there
are no
channels.
• Reception can vary by channel
depending on the broadcast power
level of a given station. Contact your
cable or satellite TV provider.
• Make sure that the antenna or
cable/satellite TV is connected
securely to your TV.
• Try replacing the cable between the
antenna/cable or cable/satellite box
and your TV.
When I press
INPUT
, I
cannot select
my device (it is
grayed out).
• Turn on the device. Your TV
automatically detects and displays
which video jacks have devices
connected to them when the devices
are turned on.
• Turn off Auto Input Sensing. See
Turning Input Sensor on or off
on
page
.
One or more
channels do
not display.
• Make sure that the channels are not
blocked. See
on page
.
• Make sure that the channels are not
hidden. The channel may have been
deleted from the channel list. You can
tune to the channel by pressing the
number buttons or you can add the
channel back to the channel list. See
on page
.
• If you are using a cable or satellite
box, use the remote that came with
that box to change channels.
• Press
INPUT
and make sure that you
have selected the correct input for the
device or service you are trying to use.
• If you are using an antenna, the digital
channel signal may be low. To check
the digital channel signal strength,
see
on page
.
Password is
lost.
• Enter
9999
to access parental
controls, then set a new password.
See
Setting or changing the password
on page
.
Some settings
cannot be
accessed.
• If a setting is grayed, the setting is not
available in the current video input
mode (for example TV mode). Change
to a different video input source. See
Selecting the video input source
on
page
.
TV cabinet
creaks.
• When the TV is in use, the
temperature rises naturally and may
cause the cabinet to expand or
contract which can cause a creaking
noise. This is not a malfunction.
Problem
Solution
button
does not
work.
• Make sure that the
Button Lock
option is set to
Off
. See
on page
.
• Unplug the power cord, wait a few
seconds, then plug the cord back in
and turn on your TV.
TV keeps
turning off.
• Make sure that the sleep timer is not
turned on. See
on page
.
A retail
banner is
displayed.
• You selected
Store Display Mode
when you ran the
Easy Setup
wizard.
Run the
Easy Setup
wizard and select
Home User Mode
on the
Viewing
Environment
screen. See
on page
.
Problem
Solution
My TV is not
displaying the
video from
the connected
CEC device.
• Make sure that the HDMI cable is
connected securely to your TV and
the device.
• Make sure that the device is
connected to your TV with an HDMI
cable.
• Make sure that the device is a CEC
device. See the documentation that
came with the device for more
information.
• Press
INPUT
and make sure that the
correct video input source is selected.
See
Selecting the video input source
on page
.
• Make sure that the INlink feature is
turned on. See
on page
.
• Try adjusting the TV picture. See
on page
Problem
Solution