79
NS-28D310NA15 Insignia 28" LED TV
www.insigniaproducts.com
INlink (CEC-compatible) device
Problem
Solution
My TV is not
displaying the
video from the
connected CEC
device.
• Make sure that the HDMI cable
is connected securely to your
TV and the device.
• Make sure that the device is
connected to your TV with an
HDMI cable.
• Make sure that the device is a
CEC device. See the
documentation that came with
the device for more
information.
• Make sure that the correct
video input source is selected.
See “
” on page
• Make sure that the INlink
feature is turned on. See “
” on page
• Try adjusting the TV picture. See
page
.
• If the device is not an Insignia
device, it may not be
compatible with your TV.
My TV is not
playing the
audio from the
connected CEC
device.
• Make sure that the HDMI cable
is connected securely to your
TV and the device.
• Make sure that the device is
connected to your TV with an
HDMI cable.
• Make sure that the device is a
CEC device. See the
documentation that came with
the device.
• Make sure that the TV volume is
turned up and not muted.
• Try adjusting the TV sound. See
” on
page
.
• Make sure that the TV speakers
are turned on and not muted.
See “
” on
page
.
• Make sure that the INlink
feature is turned on. See “
” on page
• If you have connected an HDMI
CEC audio receiver, adjust the
volume on the receiver. When
your TV detects an audio
receiver, the TV speakers turn
off and sound plays through
receiver speakers only.
• If the device is not an Insignia
device, it may not be
compatible with your TV.
My TV’s remote
control does
not control the
device.
• Make sure that there are no
obstructions between the
remote control and the remote
control sensors on your TV and
the device.
• Depending on the device, all
the buttons may not work.
• Make sure that the INlink
feature is turned on. See “
” on page
.
• If you are trying to control the
volume on an HDMI CEC audio
receiver using your TV remote
control, make sure that the
TV
Speakers
option on the
AUDIO
menu is set to
On
. See “
” on page
• If you are trying to control the
volume on an HDMI CEC audio
receiver using your TV remote
control, make sure that the
Audio Receiver
option on the
INlink
menu is set to
On
. See
“
on page
.
• The device may not support this
feature. See the documentation
that came with the device for
more information.
The device does
not show up in
the INlink
Device list.
• Make sure that the device is
turned on.
• Make sure that the HDMI cable
is connected securely to your
TV and the device.
• Make sure that the device is
connected to your TV with an
HDMI cable.
• Make sure that the INlink
feature is turned on. See “
” on page
.
• Make sure that the device is a
CEC device. See the
documentation that came with
the device.
• If the device is not an Insignia
device, it may not be
compatible with your TV.
My device does
not turn off
when I turn off
my TV.
• Make sure that the INlink
feature is turned on. See “
” on page
.
• Make sure that
Device Auto
Power Off
is set to
On
on the
INlink
menu. See “
” on
page
• The device may not support this
feature. See the documentation
that came with the device for
more information.
Problem
Solution