Insignia NS-43DR620CA18, User Manual

Page 1: ...5 UHD 4K 2160p 60Hz LED RokuTV NS 43DR620NA18 NS 50DR620NA18 NS 55DR620NA18 NS 65DR620NA18 NS 43DR620CA18 NS 50DR620CA18 NS 55DR620CA18 Illustrations in this guide are provided for reference only and may differ from actual product appearance Product design and specification may be changed without notice ...

Page 2: ...ack jacks 16 Remote control 17 What connection should I use 19 Connecting a cable or satellite box 20 HDMI best 20 AV good 21 Coaxial good 22 Connecting an antenna or cable TV no box 23 Connecting a DVD or Blu ray player 24 HDMI best 24 AV good 25 Connecting a game console 26 HDMI best 26 AV good 27 Connecting a network router 28 Connecting a computer 29 Connecting a USB flash drive 30 Connecting ...

Page 3: ... 38 Using your TV 38 Maintaining 38 Cleaning your TV cabinet 38 Cleaning your TV screen 38 Troubleshooting 39 FAQ 39 Video and audio 39 Remote control 42 General 43 Roku 44 Network 44 CEC compatible devices 45 Specifications 47 43 inch 43DR620NA18 43DR620CA18 47 50 inch 50DR620NA18 50DR620CA18 48 55 inch 55DR620NA18 55DR620CA18 49 65 inch 65DR620NA18 50 Legal notices 51 ONE YEAR LIMITED WARRANTY 5...

Page 4: ...d over pulled or grabbed WALL OR CEILING MOUNT YOUR TELEVISION ALWAYS contact your retailer about professional installation if you have any doubts about your ability to safely mount your television ALWAYS use a mount that has been recommended by the television manufacturer and has a safety certification by an independent laboratory such as UL CSA ETL ALWAYS follow all instructions supplied by the ...

Page 5: ... should not be exposed to excessive heat such as sunshine fire or the like 17 The apparatus should not be exposed to dripping or splashing and no objects filled with liquids such as vases should be placed on the apparatus 18 Your TV has four VESA mounting holes on the back If you attach a wall mount bracket or TV stand to the back of your TV the bracket or stand must be securely attached using all...

Page 6: ...oes not operate normally by following the operating instructions Adjust only those controls covered by the operating instructions because incorrect adjustment of other controls may result in damage and will often require extensive work by a qualified technician to restore your TV to its normal operation If your TV has been dropped or damaged in any way When your TV exhibits a distinct change in pe...

Page 7: ...ies for information about disposal or recycling and about finding a recycler in your area before you dispose of your TV Non active pixels The LCD panel contains almost 3 million thin film transistors which provide exceptionally sharp video quality Occasionally a few non active pixels may appear on the screen as a fixed blue green or red point These non active pixels do not adversely affect the per...

Page 8: ...in a dozen international languages 24x7 live news and so much more your new TV has your sweet spot A paid subscription or other payments may be required for some channels 3 Personalize your Home screen Put your favorite broadcast TV streaming channels gaming console and other devices front and center on the Home screen No more flipping through inputs or wading through complicated menus You can eve...

Page 9: ...ms where you may have to agree to terms enter codes or provide identifying information Many features work with top mobile devices Go to http support roku com for device compatibility information Let s get started Accessibility U S models only Your TV provides audio descriptions of menus and some remote control functions Depending on the broadcaster audio narration of key elements in programs may a...

Page 10: ... on a table or in an entertainment center go to Installing the stands If you want to mount your TV on a wall go to Installing a wall mount bracket Installing the stands 1 Carefully place your TV face down on a cushioned clean surface to protect the screen Notes If you plan to wall mount your TV do not install the stands Store the stands and stand screws in case you decide to use the stands in the ...

Page 11: ... LED Roku TV www insigniaproducts com 2 Align the TV stands with the screw holes on the bottom of your TV then secure each stand to your TV with two of the provided screws Model Screw type Screw length of screws 43 M4 20 mm 4 43 model ...

Page 12: ...NS 43DR620NA18 NS 50DR620NA18 NS 55DR602NA18 NS 65DR620NA18 NS 43DR620CA18 NS 50DR620CA18 NS 55DR620CA18 www insigniaproducts com Model Screw type Screw length of screws 50 55 65 M6 25 mm 4 50 55 65 models ...

Page 13: ...k If you attach a wall mount bracket to the back of your TV the bracket must be securely attached using all four holes If you do not use all four mounting holes your TV may fall and cause property damage or personal injury See the documentation that came with your wall mount for complete mounting instructions Your TV is intended to be supported by a UL Listed wall mount bracket with suitable weigh...

Page 14: ...g the mounting holes on the back of your TV See the instructions that came with the wall mount bracket for information about how to correctly hang your TV Notes The length of the wall mount screws vary depending on the wall mount bracket you purchased See the instructions that came with the wall mount bracket for screw lengths The mounting holes on the back of your TV take type M6 screws 43 50 7 9...

Page 15: ...tter picture quality we recommend that you use cables designated as High Speed HDMI cables Item Description 1 RESET Press and hold reset for 15 seconds for factory reset 2 headphones Connect headphones to this jack See Connecting headphones on page 31 3 USB Connect a USB flash drive to this jack to view compatible photos and video and listen to music files For more information see Connecting a USB...

Page 16: ...O OUT Connect an analog soundbar speaker system or home theater system to this jack to listen to TV audio through external speakers For more information see Analog audio using the AUDIO OUT jack on page 34 4 VIDEO and L and R audio Connect the video and audio for an AV device to these jacks For more information see AV good on page 21 25 or 27 5 ANT CABLE Connect an antenna or cable TV to this jack...

Page 17: ...g sleep time if any or Sleep timer is off Subsequent presses cycle among the preset sleep time intervals 30 minutes 1 hour 1 5 hours 2 hours and 3 hours After it is set the Sleep timer remains in effect regardless of what you are watching 6 rewind When playing streaming video that supports this feature or broadcastTV if LiveTV Pause is enabled cycles through 1 2 and 3 rewind speeds When playing st...

Page 18: ...for the service 12 volume up Turnsthevolumeuponesettingwitheachpress Press and hold to turn the volume up rapidly A volume indicator shows the volume level while you are adjusting thevolume andfor a fewsecondsafterward Note If yourTV is muted pressing unmutes the sound Button Description 13 volumedown Turns the volume down one setting with each press Press and hold to turn the volume down rapidly ...

Page 19: ...HDMI HDMI video audio Good AV requires an audio connection Good Coaxial video audio Connection type and jack Cable connector Digital audio optical output Analog audio input 3 5mm analog audio output Cautions Check the jacks for position and type before making any connections Loose connections can cause poor audio or video quality Make sure that all connections are tight and secure The external aud...

Page 20: ...are turned off 2 Connect the incoming cable from the cable wall jack to the cable in jack on the cable or satellite box 3 Connect an HDMI cable not provided to an HDMI jack on the side or back of your TV and to the HDMI OUT jack on the cable or satellite box 4 Plug your TV s power cord into a power outlet turn on your TV then turn on the cable or satellite box 5 On the Home screen press or to high...

Page 21: ...s on the back of your TV and to the AV and audio out jacks on the cable or satellite box 4 Plug your TV s power cord into a power outlet turn on your TV then turn on the cable or satellite box 5 On the Home screen press or to highlight the AV tile then press OK Notes Cables are often color coded to match color coded jacks Note When you connect the audio using the L and R audio jacks the audio outp...

Page 22: ...E jack on the back of your TV and to the coaxial out jack on the cable or satellite box 4 Plug your TV s power cord into a power outlet turn on your TV then turn on the cable or satellite box 5 On the Home screen press or to highlight the Antenna TV tile then press OK If you have not set up the TV tuner follow the on screen instructions Notes Use a coaxial cable to eliminate interference and noise...

Page 23: ...able with the power cord or other cables If the antenna is not installed correctly contact qualified service personnel to correct the problem If the signal level for a channel is weak the picture may be distorted Adjust the antenna or use a highly directional outdoor or set top antenna with a built in amplifier If the picture quality is good on some channels and poor on others the problem may be c...

Page 24: ...s power cord is unplugged and the DVD or Blu ray player is turned off 2 Connect an HDMI cable not provided to an HDMI jack on the side or back of your TV and to the HDMI OUT jack on the DVD or Blu ray player 3 Plug your TV s power cord into a power outlet then turn on your TV and DVD or Blu ray player 4 On the Home screen press or to highlight the HDMI 1 HDMI 2 or HDMI 3 tile then press OK Note Fo...

Page 25: ...the AV OUT jacks on the DVD or Blu ray player 3 Plug your TV s power cord into a power outlet then turn on your TV and DVD or Blu ray player 4 On the Home screen press or to highlight the AV tile then press OK Note Cables are often color coded to match color coded jacks Note When you connect the audio using the L and R audio jacks the audio output is analog AV cable Back of TV AV cable connector A...

Page 26: ...TV s power cord is unplugged and the game console is turned off 2 Connect an HDMI cable not provided to an HDMI jack on the side or back of your TV and to the HDMI OUT jack on the game console 3 Plug your TV s power cord into a power outlet then turn on your TV and the game console 4 On the Home screen press or to highlight the HDMI 1 HDMI 2 or HDMI 3 tile then press OK Note For better picture qua...

Page 27: ... into a power outlet then turn on your TV and the game console 4 On the Home screen press or to highlight the AV tile then press OK Note Cables are often color coded to match color coded jacks Note Some older game consoles come with a special AV cable See the documentation that came with your game console or check the manufacturer s website When you connect the audio using the L and R audio jacks ...

Page 28: ...TV s power cord is unplugged and the router is turned off 2 Connect an Ethernet cable not provided to the ETHERNET jack on the back of your TV and to an Ethernet jack on the router 3 Plug your TV s power cord into a power outlet then turn on your TV and the router 4 During Guided Setup select Wired Ethernet Connect to wired network to use your wired connection to access the Internet and your Roku ...

Page 29: ...ck on the side or back of your TV and to the HDMI OUT jack on the computer 3 Plug your TV s power cord into a power outlet then turn on your TV and the computer 4 On the Home screen press or to highlight the HDMI 1 HDMI 2 or HDMI 3 tile then press OK 5 Adjust the display properties on the computer if necessary Note For better picture quality we recommend that you use cables designated as High Spee...

Page 30: ... and videos or listen to music stored on the drive or you use the Live TV Pause feature to pause live TV for up to 90 minutes 1 Plug a USB flash drive into the USB port on the side of your TV 2 Press or to highlight the Roku Media Player or USB Media Player tile then press OK Caution Do not remove the USB flash drive or turn off your TV while using the USB flash drive You may lose data or damage t...

Page 31: ...sound only plays through the headphones Connect the headphones to the jack on the side of your TV Warning Loud noise can damage your hearing When using headphones use the lowest volume setting on your headphones that still lets you hear the sound Note You can also connect a home theater system soundbar or external speaker system to the jack Side of TV ...

Page 32: ... is turned off 2 Connect a digital optical audio cable not provided to the DIGITAL OUTPUT OPTICAL jack on the back of your TV and to the digital optical AUDIO IN jack on the digital speaker system or soundbar 3 Plug your TV s power cord into a power outlet then turn on your TV 4 Turn on the digital speaker system or soundbar then set it to the correct source For more information see the documentat...

Page 33: ...TV s power cord into a power outlet then turn on your TV 4 Turn on the digital speaker system or soundbar then set it to the correct source For more information see the documentation that came with the digital speaker system or soundbar 5 To turn off your TV speakers on the Home menu press or to highlight Settings then press OK Highlight Audio then press OK Highlight TV speakers then press OK Pres...

Page 34: ...turned off 2 Connect an audio cable not provided to the AUDIO OUT jack on the back of your TV and to the AUDIO IN jacks on the analog speaker system or soundbar 3 Plug your TV s power cord into a power outlet then turn on your TV 4 Turn on the analog speaker system or soundbar then set it to the correct source For more information see the documentation that came with the analog speaker system or s...

Page 35: ...epend on the video and audio jacks available on your devices Refer to the documentation that came with your devices for connection information Just remember to use the best connection types available for the best picture and sound For information about connection types see What connection should I use on page 19 DVD or Blu ray player Cable or satellite box AV receiver Antenna or cable TV connected...

Page 36: ...you are adding devices make sure that the power cable is unplugged from the power outlet 1 Connect the AC power cord to the power connector on the back of your TV 2 Connect the other end of the cord to a power outlet Caution Your TV should only be operated from the power source indicated on the label Always unplug the power cord from the power outlet when you will not be using your TV for an exten...

Page 37: ...ards the remote sensor on the front of your TV Cautions Batteries should not be exposed to excessive heat such as sunshine heat registers or fire Battery chemicals can cause a rash If the batteries leak clean the battery compartment with a cloth If chemicals touch your skin wash immediately Make sure that batteries are disposed of correctly Do not burn or incinerate Notes Do not mix batteries of d...

Page 38: ...e too hot or too cold because the cabinet may warp or the screen may malfunction Your TV works best in temperatures that are comfortable to you Storage temperatures are 5 to 113 F 15 to 45 C Working temperatures are 41 to 95 F 5 to 35 C Do not place your TV in direct sunlight or near a heat source Cleaning your TV cabinet Clean the cabinet with a soft lint free cloth If the cabinet is especially d...

Page 39: ...wer outlet and that your TV is turned on Your TV has a light on the front that indicates if your TV is turned off Cables are not connected correctly Make sure that the video cables are connected correctly and securely to your TV Make sure that the antenna or cable TV is connected correctly and securely See Connecting a cable or satellite box on page 20 or Connecting an antenna or cable TV no box o...

Page 40: ...tation may be experiencing problems If you are using an antenna and the signal strength is low adjust the antenna or use a highly directional outdoor antenna or set top antenna with a built in amplifier Cables are not connected correctly Make sure that the antenna or cable TV is connected correctly and securely See Connecting a cable or satellite box on page 20 or Connecting an antenna or cable TV...

Page 41: ... spots on an TV screen is normal It does not affect the operation of your TV Good picture but no sound Volume is down or muted Increase the volume Make sure that the sound is not muted Headphones may be connected Make sure that you do not have headphones connected When headphones are connected no sound comes from your TV speakers TV speakers may be turned off If you want sound to play through your...

Page 42: ... that the power cord is correctly connected to both your TV power connector and power outlet See Connecting power on page 36 You should see an LED in the front of the TV panel when a button on the remote is pressed If you see no LED activity try another outlet or check your fuse box Line of sight obstructed Make sure that no objects or pets are obstructing the line of sight from the remote control...

Page 43: ...ng the cable between the antenna cable or cable satellite box and your TV Broadcast TV may not be set up Make sure that Antenna TV is set up One or more channels do not display Channels may be blocked or hidden Make sure that the channels are not blocked Make sure that the channels are not hidden The channel may have been deleted from the channel list You can add the channel back to the channel li...

Page 44: ...al remote button to wake up or turn on your TV I can t find my TV with the Roku mobile app TV and mobile app not on same wireless network Make sure that your TV and the mobile app are on the same network TV not powered or working normally Make sure that yourTV is connected to a working power outlet and that your TV is turned on See Connecting power on page 36 Symptom Possible cause Try this I cann...

Page 45: ...ion that came with the device CEC control may not be set up correctly Make sure that your TV has searched for CEC devices Connected audio device may not be set up correctly If you are using a home theater system soundbar or external speaker system make sure that it is set to the correct source If you are using a home theater system soundbar or external speaker system and have connected it with a d...

Page 46: ... that the device is a CEC device See the documentation that came with the device Connected device may not support some or all CEC features The device may not support this feature See the documentation that came with the device for more information CEC control may not be set up correctly Make sure that your TV has searched for CEC devices Make sure that system standby is turned on My TV does not tu...

Page 47: ...ertical viewing angle 178 Analog NTSC Digital ATSC Clear QAM HDMI 3 Composite video 1 USB 1 Supports image format JPEG PNG GIF audio format AAC MP3 WMA WAV PCM FLAC AIFF AC3 Dolby Digital E AC3 Dolby Digital Plus video format MKV MP4 MOV Antenna Cable 1 Headphone 1 Analog audio 1 Digital audio 1 optical WiFi Yes built in Ethernet Yes Audio enhancement DTSTruSurround Speakers Number 2 Watts per cha...

Page 48: ...178 Vertical viewing angle 178 Analog NTSC Digital ATSC Clear QAM HDMI 3 Composite video 1 USB 1 Supports image format JPEG PNG GIF audio format AAC MP3 WMA WAV PCM FLAC AIFF AC3 Dolby Digital E AC3 Dolby Digital Plus video format MKV MP4 MOV Antenna Cable 1 Headphone 1 Analog audio 1 Digital audio 1 optical WiFi Yes built in Ethernet Yes Audio enhancement DTSTruSurround Speakers Number 2 Watts pe...

Page 49: ...alog NTSC Digital ATSC Clear QAM HDMI 3 Composite video 1 USB 1 Supports image format JPEG PNG GIF audio format AAC MP3 WMA WAV PCM FLAC AIFF AC3 Dolby Digital E AC3 Dolby Digital Plus video format MKV MP4 MOV Antenna Cable 1 Headphone 1 Analog audio 1 Digital audio 1 optical WiFi Yes built in Ethernet Yes Audio enhancement DTSTruSurround Speakers Number 2 Watts perchannel 10W Power consumption ON...

Page 50: ...l viewing angle 178 Analog NTSC Digital ATSC Clear QAM HDMI 3 Composite video 1 USB 1 Supports image format JPEG PNG GIF audio format AAC MP3 WMA WAV PCM FLAC AIFF AC3 Dolby Digital E AC3 Dolby Digital Plus video format MKV MP4 MOV Antenna Cable 1 Headphone 1 Analog audio 1 Digital audio 1 optical WiFi Yes built in Ethernet Yes Audio enhancement DTSTruSurround Speakers Number 2 Watts perchannel 10...

Page 51: ...arranty of any kind either express or implied Insignia and Roku expressly disclaims all warranties and conditions with respect to the Insignia Roku TV content and services either express or implied including but not limited to warranties of merchantability of satisfactory quality fitness for a particular purpose of accuracy of quiet enjoyment and non infringement of third party rights Insignia and...

Page 52: ...e defeat bypass circumvent or interfere with any security mechanism or access control measures or f have any of the foregoing done for you by a third party This license does not include the right to receive Software upgrades or updates Your right to use the Television and the Software will immediately terminate upon your breach of this EULA Software Updates in its sole discretion ROKU MAY PROVIDE ...

Page 53: ...o be non frivolous Roku will pay any difference in such filing fees plus the arbitrator fees For Claims between You and Roku in excess of 75 000 if you are able to demonstrate that the costs of arbitration will be prohibitive as compared to the costs of litigation Roku will pay as much of your actual filing fees and the arbitrator fees for the arbitration as the arbitrator deems necessary to preve...

Page 54: ...ed cables with metallic RF EMI connector hoods to maintain compliance with FCC Rules and Regulations Macrovision statement This product incorporates copyright protection technology that is protected by U S patents and other intellectual property rights Use of this copyright protection technology must be authorized by Macrovision and is intended for home and other limited viewing uses only unless o...

Page 55: ...er instruction education Installation Set up adjustments Cosmetic damage Damage due to weather lightning and other acts of God such as power surges Accidental damage Misuse Abuse Negligence Commercial purposes use including but not limited to use in a place of business or in communal areas of a multiple dwelling condominium or apartment complex or otherwise used in a place of other than a private ...

Page 56: ...he information below 1 877 467 4289 www insigniaproducts com INSIGNIA is a trademark of Best Buy and its affiliated companies Distributed by Best Buy Purchasing LLC 7601 Penn Ave South Richfield MN 55423 U S A 2017 Best Buy Allrights reserved Made in China V2 ENGLISH 17 0582 ...