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 NS-55D421NA16 Insignia 55" 1080p 60Hz LED TV

www.insigniaproducts.com

One-year limited warranty - 
Insignia Televisions

Definitions:

Insignia Products (“Insignia”) warrants to you, the original 
purchaser of this new Insignia-branded television (“Product”), that 
the Product shall be free of defects in the original manufacture of 
the material or workmanship for a period of one (1) year from the 
date of your purchase of the Product (“Warranty Period”). For this 
warranty to apply, your Product must be purchased in the United 
States or Canada from a Best Buy authorized dealer of Insignia 
brand products only that are packaged with this warranty 
statement. 

How long does the coverage last? 

The Warranty Period lasts for 1 year (365 days) from the date you 
purchased the Product. Your purchase date is printed on the receipt 
you received with the Product. 

What does this warranty cover? 

During the Warranty Period, if the original manufacture of the 
material or workmanship of the Product is determined to be 
defective by an authorized Insignia repair center or store personnel, 
Insignia will (at its sole option): (1) repair the Product with new or 
rebuilt parts; or (2) replace the Product at no charge with new or 
rebuilt comparable products or parts. Products and parts replaced 
under this warranty become the property of Insignia and are not 
returned to you. If service of Products or parts are required after the 
Warranty Period expires, you must pay all labor and parts charges. 
This warranty lasts as long as you own your Insignia Product during 
the Warranty Period. Warranty coverage terminates if you sell or 
otherwise transfer the Product. 

How to obtain warranty service? 

If you purchased the Product at a Best Buy retail store location and 
your television Product has a screen size of less than 42 inches, 
please take your original receipt and the Product to any Best Buy 
store. Make sure that you place the Product in its original packaging 
or packaging that provides the same amount of protection as the 
original packaging. If you purchased the Product from a Best Buy 
online web site, mail your original receipt and the Product to the 
address listed on the web site. Make sure that you put the Product 
in its original packaging or packaging that provides the same 
amount of protection as the original packaging. 
To obtain in-home warranty service for a television with a screen 42 
inches or larger, in the United States call 1-888-BESTBUY or in 
Canada call 1-866-BESTBUY. Call agents will diagnose and correct 
the issue over the phone or will have an Insignia-approved repair 
technician dispatched to your home. 

Where is the warranty valid? 

This warranty is valid only in the United States and Canada at Best 
Buy branded retail stores or websites to the original purchaser of 
the product in the country where the original purchase was made. 

What does the warranty not cover? 

This warranty does not cover: 

Customer instruction/education 

Installation 

Set  up  adjustments 

Cosmetic  damage 

Damage due to acts of God, such as power surges

Accident(s) 

Misuse, unintentional or intentional 

Abuse, unintentional or intentional

Negligence 

Commercial purposes/use, including but not limited to use in 
a place of business or in communal areas of a multiple 
dwelling condominium or apartment complex, or otherwise 
used in a place of other than a private home.

Modification of any part of the Product, including the antenna 

Plasma display panel damaged by static (non-moving) images 
applied for lengthy periods (burn-in). 

Damage due to incorrect operation or maintenance 

Connection to an incorrect voltage or power supply

Outages, static or other problems with over-the-air reception 
of television broadcast signals. 

Attempted repair by any person not authorized by Insignia to 
service the Product 

Products sold “as is” or “with all faults” 

Consumables, including but not limited to batteries (i.e. AA, 
AAA, C etc.)

Products where the factory applied serial number has been 
altered or removed 

Loss or Theft of this product or any part of the product

Failures or Damage caused by any contact including but not 
limited to liquids, gels or pastes.

Up to three (3) pixel failures (dots that are dark or incorrectly 
illuminated) grouped in an area smaller than one tenth (1/10) 
of the display size or up to five (5) pixel failures throughout 
the display. (Pixel based displays may contain a limited 
number of pixels that may not function normally.)

Problems with delay in motion or action of video images 
while playing first-person style video games. 

REPAIR REPLACEMENT AS PROVIDED UNDER THIS WARRANTY IS 
YOUR EXCLUSIVE REMEDY FOR BREACH OF WARRANTY. INSIGNIA 
SHALL NOT BE LIABLE FOR ANY INCIDENTAL OR CONSEQUENTIAL 
DAMAGES FOR THE BREACH OF ANY EXPRESS OR IMPLIED 
WARRANTY ON THIS PRODUCT, INCLUDING, BUT NOT LIMITED TO, 
LOST DATA, LOSS OF USE OF YOUR PRODUCT, LOST BUSINESS OR 
LOST PROFITS. INSIGNIA PRODUCTS MAKES NO OTHER EXPRESS 
WARRANTIES WITH RESPECT TO THE PRODUCT, ALL EXPRESS AND 
IMPLIED WARRANTIES FOR THE PRODUCT, INCLUDING, BUT NOT 
LIMITED TO, ANY IMPLIED WARRANTIES OF AND CONDITIONS OF 
MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE, ARE 
LIMITED IN DURATION TO THE WARRANTY PERIOD SET FORTH 
ABOVE AND NO WARRANTIES, WHETHER EXPRESS OR IMPLIED, 
WILL APPLY AFTER THE WARRANTY PERIOD. SOME STATES, 
PROVINCES AND JURISDICTIONS DO NOT ALLOW LIMITATIONS ON 
HOW LONG AN IMPLIED WARRANTY LASTS, SO THE ABOVE 
LIMITATION MAY NOT APPLY TO YOU. THIS WARRANTY GIVES YOU 
SPECIFIC LEGAL RIGHTS, AND YOU MAY ALSO HAVE OTHER RIGHTS, 
WHICH VARY FROM STATE TO STATE OR PROVINCE TO PROVINCE. 
Contact Insignia: 

1-877-467-4289
www.insigniaproducts.com

INSIGNIA is a trademark of Best Buy and its affiliated companies.
Distributed by Best Buy Purchasing, LLC
©2015 Best Buy. All rights reserved.

Made in China

 

Summary of Contents for NS-55D421NA16

Page 1: ...USERGUIDE Before using your new product please read these instructions to prevent any damage 55 1080p 60Hz LED TV NS 55D421NA16...

Page 2: ...kage contents 8 Front 8 TV buttons 8 Side 9 Back 10 Remote control 11 What connection should I use 12 Connecting a cable or satellite box 13 HDMI best 13 Component video better 14 AV good 15 Coaxial g...

Page 3: ...menu overview 36 Navigating the menus 37 Selecting a channel 37 Adjusting the volume 37 Viewing channel information 37 Using INlink 38 Turning INlink on or off 38 Turning Device Auto Power Off on or o...

Page 4: ...g the analog closed captioning mode 57 Selecting the digital closed captioning mode 57 Customizing digital closed captioning settings 58 Adjusting time settings 58 Setting the clock 58 Setting the sle...

Page 5: ...led or grabbed WALL OR CEILING MOUNT YOUR TELEVISION ALWAYS contact your retailer about professional installation if you have any doubts about your ability to safely mount your television ALWAYS use a...

Page 6: ...ids such as vases should be placed on the apparatus 18 Your TV has four VESA mounting holes on the back If you attach a wall mount bracket or TV stand to the back of your TV the bracket or stand must...

Page 7: ...al Electrical Code ANSI NFPA No 70 provides information with respect to correct grounding of the mast and supporting structure grounding of the lead in wire to an antenna discharge unit size of ground...

Page 8: ...ing HDMI CEC compatible products plug and play No setup is needed CEC technology lets different devices discover and communicate with each other See page 38 for instructions on how to use INlink DTS S...

Page 9: ...face to protect the screen from damages and scratches 2 Align the the TV stands with the screw holes on the bottom of the TV then secure the stands to the TV with the four provided screws Notes If you...

Page 10: ...V screen Warning Your TV has four VESA mounting holes on the back If you attach a wall mount bracket to the back of your TV the bracket must be securely attached using all four holes If you do not use...

Page 11: ...ame with the wall mount bracket for information about which screws to use and how to correctly hang your TV Notes The length of the wall mount screws vary depending on the wall mount bracket you purch...

Page 12: ...nus on page 37 2 INPUT Press to open the INPUT SOURCE list press CHTor CHS to select the video input source you want then wait a few seconds Your TV switches to the source you selected For more inform...

Page 13: ...speakers For more information see Digital audio on page 27 3 HDMI1 ARC Connect an HDMI device to this jack For more information see HDMI best on page 13 18 21 or 24 OR Connect an ARC enabled home the...

Page 14: ...VIDEO Y PB PR OR VIDEO Y The component video and AV jacks are shared You can connect only one component video or AV device at a time Connect the video for a component video device to the VIDEO Y Pb a...

Page 15: ...evices See Using INlink on page 38 USB Control a photo slideshow SeeViewing photos in a slideshow on page43 12 INPUT Open the INPUT SOURCElist Press S orT to select the videoinput source then press EN...

Page 16: ...xial Component video requires an audio connection Better than coaxial AV requires an audio connection Good Coaxial video audio Connection type and jacks Cable connectors Optical digital audio Analog a...

Page 17: ...ed equipment is turned off 2 Connect the incoming cable from the cable wall jack to the cable in jack on the cable or satellite box 3 Connect an HDMI cable not provided to one of the HDMI jacks on the...

Page 18: ...ower cord into a power outlet turn on your TV then turn on the cable or satellite box 6 Press INPUT to open the INPUT SOURCE list 7 Press S or T to highlight Component AV then press ENTER Note Cables...

Page 19: ...cable or satellite box 5 Press INPUT to open the INPUT SOURCE list 6 Press S or T to highlight Component AV then press ENTER Notes Cables are often color coded to match color coded jacks The yellow v...

Page 20: ...he cable or satellite box 4 Plug your TV s power cord into a power outlet turn on your TV then turn on the cable or satellite box 5 Press INPUT to open the INPUT SOURCE list 6 Press S or T to highligh...

Page 21: ...not bundle the coaxial cable with the power cord or other cables If the antenna is not installed correctly contact qualified service personnel to correct the problem If the signal level for a channel...

Page 22: ...ke sure that your TV s power cord is unplugged and the DVD or Blu ray player is turned off 2 Connect an HDMI cable not provided to one of the HDMI jacks on the side of your TV and to the HDMI OUT jack...

Page 23: ...o a power outlet then turn on your TV and DVD or Blu ray player 5 Press INPUT to open the INPUT SOURCE list 6 Press S or T to highlight Component AV then press ENTER Note Cables are often color coded...

Page 24: ...ntation that came with the player 5 Press INPUT to open the INPUT SOURCE list 6 Press S or T to highlight Component AV then press ENTER Notes Cables are often color coded to match color coded jacks Th...

Page 25: ...your TV and to the HDMI OUT jack on the game console 3 Plug your TV s power cord into a power outlet then turn on your TV 4 Turn on the game console then set it to the correct output mode For more in...

Page 26: ...Press INPUT to open the INPUT SOURCE list 6 Press S or T to highlight Component AV then press ENTER Note Cables are often color coded to match color coded jacks Important Your game console may require...

Page 27: ...T SOURCE list 6 Press S or T to highlight Component AV then press ENTER Notes Cables are often color coded to match color coded jacks The yellow video connector on the AV cable connects to the green V...

Page 28: ...d to one of the HDMI jacks on the side of your TV and to the HDMI OUT jack on the computer 3 Plug your TV s power cord into a power outlet then turn on your TV and the computer 4 Press INPUT to open t...

Page 29: ...fter you plug in the USB flash drive and want to switch back to the drive press INPUT to open the INPUT SOURCE list press S or T to select USB Photos then press ENTER The Photos menu opens Caution Do...

Page 30: ...e then press ENTER For more information see Selecting the audio out mode on page 47 Warning Loud noise can damage your hearing When using headphones use the lowest volume setting on your headphones th...

Page 31: ...IO IN jack on the digital speaker system or sound bar 3 Plug your TV s power cord into a power outlet then turn on your TV 4 Turn on the digital speaker system or sound bar then set it to the correct...

Page 32: ...IN jacks on the analog speaker system or sound bar 3 Plug your TV s power cord into a power outlet then turn on your TV 4 Turn on the analog speaker system or sound bar then set it to the correct sou...

Page 33: ...ur devices Refer to the documentation that came with your devices for connection information Just remember to use the best connection types available for the best picture and sound For information abo...

Page 34: ...a power outlet Caution Your TV should only be operated from the power source indicated on the label Always unplug the power cord from the power outlet when you will not be using your TV for an extende...

Page 35: ...n the battery compartment 3 Replace the battery compartment cover Aiming the remote control Point the remote control towards the remote control sensor on the front of your TV Cautions Batteries should...

Page 36: ...en press ENTER Your TV displays information about the universal remote codes 5 Press ENTER or X Your TV displays a list of remote control codes for various brands of universal remote controls 6 Press...

Page 37: ...s S or T to highlight a language then press ENTER 4 Press W or X to highlight Home Use Mode or Store Display Mode then press ENTER If you selected Store Display Mode a message asks if you are sure you...

Page 38: ...label area 11 Press S or T to highlight a preset label or Custom 12 If you select a preset label press X to select Next then press ENTER OR If you select Custom press ENTER then press S or T to enter...

Page 39: ...wer outlet 2 Press power to turn on your TV The power indicator turns off 3 Press power again to turn off your TV Your TV enters standby mode and the power indicator turns red Selecting the video inpu...

Page 40: ...creen menu overview Picture menu TV mode Audio menu TV mode Channels menu TV mode Settings menu TV mode Help menu Photos menu USB mode Notes Depending on the signal source selected you may see differe...

Page 41: ...Press MUTE to turn off the sound Press MUTE again to turn the sound back on Viewing channel information Press INFO to view an information banner The information banner shows the current program inform...

Page 42: ...ER 6 Press MENU to return to the previous menu or press EXIT to close the menu Turning Device Auto Power Off on or off When INlink is set to On Device Auto Power Off automatically turns off HDMI CEC d...

Page 43: ...s MENU to return to the previous menu or press EXIT to close the menu Turning Audio Receiver on or off When INlink is turned on and you have connected an HDMI CEC compatible audio receiver to your TV...

Page 44: ...an one INlink compatible device connected you can select the device you want to use You can also open an INlink compatible device s root menu 1 Press MENU 2 Press W or X to highlight SETTINGS then pre...

Page 45: ...or X The screen displays folder names and photo files stored on the USB flash drive in a thumbnail index with the first folder or file highlighted A control bar appears at the bottom of the screen 3...

Page 46: ...o select Fill to fill the screen You can press S T W or X to pan the photo EXIT to return to the thumbnail index MENU to return to the Photos menu Viewing favorite photos After you create your favorit...

Page 47: ...ewing favorite photos on page 42 3 Press MENU 4 Press S or T to highlight Start Slideshow then press ENTER or X A slideshow starts with the first photo in the current folder 5 To control the slideshow...

Page 48: ...picture Moderately increases the contrast brightness and sharpness This selection is good for standard TV broadcasts Energy Savings the backlight brightness is decreased Your TV has a backlight that...

Page 49: ...r white edges Reset Picture Settings Resets all picture settings to factory mode 4 Press W or X to adjust the option or press S or T to select a setting 5 Press MENU to return to the previous menu or...

Page 50: ...ng is good for watching DVDs Blu ray discs and HDTV Music Preserves the original sound This setting is good for listening to music News Enhances vocals for TV audio This setting is good for watching n...

Page 51: ...ol that came with the home theater system sound bar or external speaker system you connected to the AUDIO OUT jack to control the audio Reset Audio Settings Reset all audio settings to factory default...

Page 52: ...anning for channels When you scan for channels your TV searches for channels with signals and stores the channel information in the channel list When you press CH or CH your TV goes to the next or pre...

Page 53: ...elect Cable from the wall your TV scans for available channels The scan may take several minutes When the scan is complete the on screen menu closes and your TV tunes to the first channel it found whe...

Page 54: ...Press W or X to highlight CHANNELS then press T or ENTER 3 Press S or T to highlight Favorites then press ENTER or X 4 Press S T W or X to highlight the channel you want to add to the favorites list...

Page 55: ...ess S or T to select a character then press W or X to move to the previous or next character position Repeat this step to enter additional characters You can enter as many as 11 characters letters num...

Page 56: ...ng parental control levels Downloading rating information Locking control buttons Setting or changing the password 1 Press MENU 2 Press W or X to highlight SETTINGS then press T or ENTER 3 Press S or...

Page 57: ...can set parental controls for the U S and Canada U S rating levels Some of the age based TV Parental Guidelines ratings also have content based ratings Canadian rating levels U S TV ratings NONE Not r...

Page 58: ...X to highlight Movie Ratings or TV Ratings for USA ratings Canadian English or Canadian French for Canadian ratings 7 Press S or T to select the rating If a rating has sub ratings press W or X to hig...

Page 59: ...password 5 Press S or T to highlight RRT5 then press ENTER The screen that opens may vary depending on the broadcaster 6 Press S T W or X to select the program and content types you want to block the...

Page 60: ...r displays information provided by the broadcaster Closed caption controls include Turning closed captioning on or off Selecting the analog closed captioning mode Selecting the digital closed captioni...

Page 61: ...the previous menu or press EXIT to close the menu Selecting the digital closed captioning mode Digital channels usually have one or more closed captioning modes The CC1 mode usually displays a text v...

Page 62: ...t Opacity Selects the opacity level for the words Background Color Selects the color for the background Background Opacity Selects the opacity level for the background Edge Effect Selects the style of...

Page 63: ...ing Press W or X to highlight Month Day or Year then press S or T to adjust the setting When you are finished press MENU Press S or T to highlight Time then press X to access the setting Press W or X...

Page 64: ...or Espa ol 5 Press ENTER MENU or W to return to the previous menu or press EXIT to close the menu Turning the input sensor on or off When the input sensor feature is turned on your TV automatically d...

Page 65: ...a heat source Cleaning the TV cabinet Clean the cabinet with a soft lint free cloth If the cabinet is especially dirty moisten a soft lint free cloth in a weak detergent solution squeeze the excess m...

Page 66: ...go to www insigniaproducts com then click Support Service Enter NS 55D421NA16 in the box under Manual Firmware Drivers Product Information then click X 3 Follow the instructions in the Firmware Insta...

Page 67: ...hrough the Easy Setup wizard For more information see Turning on your TV for the first time on page 33 OR If you select Cancel or press MENU your TV returns to the Help menu without making any changes...

Page 68: ...y and securely See Connecting a cable or satellite box on page 13 or Connecting an antenna or cable TV no box on page 17 Adjust the brightness See Adjusting the TV picture on page 44 Press PICTURE to...

Page 69: ...o determine which device is causing interference After you have determined which device is causing interference move it further from the TV to eliminate the interference Double images Use a highly dir...

Page 70: ...gramming your existing universal remote control See instructions in Programming universal remote controls on page 32 Codes are subject to change For up to date codes go to www insigniaproducts com rem...

Page 71: ...e TV is in use the temperature rises naturally and may cause the cabinet to expand or contract which can cause a creaking noise This is not a malfunction Control buttons do not work Make sure that the...

Page 72: ...Solution My TV s remote control does not control the device Make sure that there are no obstructions between the remote control and the remote control sensors on your TV and the device Depending on t...

Page 73: ...eceiver for example turn the volume knob or press a button Audio Receiver is automatically set to On To prevent this from happening turn off the INlink feature See Turning INlink on or off on page 38...

Page 74: ...i Componentvideo suggested resolutions 1080i 720p 480p 480i Analog NTSC Digital ATSC 8 VSB Clear QAM HDMI 3 side EDID compliant HDCP compliant Component video 1 back Composite video 1 back Shared with...

Page 75: ...etallic RF EMI connector hoods to maintain compliance with FCC Rules and Regulations Canadian Notice CAN ICES 3 B NMB 3 B Standard Television Receiving Apparatus Appareil de r ception t l vision ordin...

Page 76: ...e product in the country where the original purchase was made What does the warranty not cover This warranty does not cover Customer instruction education Installation Set up adjustments Cosmetic dama...

Page 77: ...467 4289 www insigniaproducts com INSIGNIA is a trademark of Best Buy and its affiliated companies Distributed by Best Buy Purchasing LLC 2015 Best Buy All rights reserved Made in China V1 ENGLISH 15...

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