TROUBLESHOOTING
WHAT TO DO
Water and steam spits
forcefully from spout
without turning on the
dispenser faucet.
Water is not hot.
• Unit is boiling.
May be normal during initial setup.
• The unit is unplugged.
• The electric outlet is inoperative.
• Activate faucet lever to release some water from
the tank.
• Adjust water temperature using dial on tank front.
Remember that at higher altitudes, water boils at lower
temperatures. See Installation, Care & Use manual.
• Make sure the unit is connected to a properly grounded
electric outlet.
• Make sure the circuit breaker or fuses are
functioning properly.
• Check that the outlet is not switched off.
Water is too hot
or not hot enough.
• Thermostat is not adjusted to
your needs.
• Adjust the thermostat slowly, then activate faucet
handle for 20 seconds to bring in fresh water at the
new setting. Allow 5-7 minutes for water to reach
new temperature.
Water comes out the
vent instead of spout.
• Outlet tube is blocked.
• Check that outlet tube is not kinked, twisted or pinched.
• Unscrew spout end piece and clean out any debris.
Water is dripping
from the spout/vent
intermittently.
• The expansion chamber isn’t draining
properly due to low water pressure.
• The spout is blocked.
• Unplug the unit. If the dripping doesn’t stop after a few
minutes, check the supply valve to ensure that it is
fully open and there are no obstructions in the water
line reducing the pressure below 30 psi (
i.e., a poorly
mounted saddle valve, a clogged water filter, or a
partially opened shut-off valve).
• Unscrew spout end piece and clean out any debris.
Water is dripping
from the spout/vent
constantly.
• Debris in the water line may be
in the faucet valve seat causing
a slow water leak.
• Unscrew spout end piece and clean out any debris.
• Activate faucet lever 7-10 times to flush faucet & lines.
Divided stream.
• Debris in the end piece.
• Unscrew spout end piece and clean out any debris.
PROBLEM
POSSIBLE CAUSE
If you are still experiencing trouble, visit www.insinkerator.com/foodservice or call 1-800-845-8345.
44394 REV A
Please read Troubleshooting Guide and/or visit
www.insinkerator.com before calling 1-800-845-8345
An instant hot water dispenser, like any water heater, has a limited life and
will eventually fail. To avoid possible property damage and personal injury, this
instant hot water dispenser should be regularly examined for leakage and/or
corrosion and replaced when necessary. A drain pan, plumbed to an appropriate
drain or outfitted with a leak detector, should be used in those applications
where any leakage could cause property damage. To check for corrosion,
examine the appearance of the dispensed water in a clear glass once every
three (3) months. If there is any discoloration or rusty appearance, unplug
and drain unit as described in the Seasonal Storage/Drainage section of the
Owner’s Manual. If the water discoloration remains after draining and refilling
unit, discontinue use and contact an authorized InSinkErator service agent.
Dispenser: 1-year
warranty
Stainless
Steel Tank:
1-year warranty
Covers all replacement parts and labor to correct defects in material or
workmanship in the dispenser system for the full warranty period from the
date of installation. The warranty includes parts and labor, provided the
service is performed by an InSinkErator
®
Factory Authorized Service Center.
If the dispenser is replaced rather than repaired, the warranty on the new
unit shall be for the duration of the remaining portion of the original
dispenser’s warranty. Note: Warranty is determined by unit serial number
and/or date of installation. Purchase or installation receipt may be required
to verify warranty status. When service is required, and for the location of
your nearest factory authorized service center, call toll free 1-800-845-8345.
The foregoing warranty does not apply to damage or inoperation
resulting from accident, alteration, misuse, abuse, improper installation,
installation not in accordance with these instructions or local electrical
and/or plumbing codes. We do not assume any responsibility for consequential
damage. Install using genuine InSinkErator manufactured components only.
Use of non InSinkErator components will void the warranty.
Some states do not allow limitations on how long an implied warranty
lasts, or the exclusion or limitations of incidental or consequential damages,
so the above limitations or exclusion may not apply to you. This warranty
gives you specific legal rights, and you may also have other rights which vary
from state to state.
WARRANTY
WARRANTY INFORMATION
The Emerson logo is a trademark and
service mark of Emerson Electric Co.
InSinkErator may make improvements and/or
changes in the specifications at any time, in its sole
discretion, without notice or obligation and further
reserves the right to change or discontinue models.
©2009 InSinkErator, a division of
Emerson Electric Co. All Rights Reserved.
Printed in USA
1.800.845.8345
www.insinkerator.com/foodservice
Water discoloration/
rusty appearance.
• Corrosion of unit.
• Unplug and drain unit as described in the Seasonal
Storage/Drainage section of the Owner’s Manual. If the
water discoloration remains after draining and refilling
unit, discontinue use and contact an authorized
InSinkErator service agent.
Summary of Contents for Instant Hot Water Dispensers
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