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Chapter Six Common Problems and Trouble-shooting
Chapter Six Common Problems and Trouble-shooting
6.3 Machine Alarm
If there’s machine alarm in startup or utilization process, please refer to the
following measures:
1. If this happens after you plugged in some external board, you may need to pull
off this device and to do another test. If the alarm goes off, it shows that your external
board is incompatible with the machine. It is suggested not to use it any more; if the
alarm is still on, please go on referring to the following steps.
2. Locate the alarm sound:
●
When the alarm sound is from the front of the chassis, usually we notice
abnormal changes of the fault indicating light. There is the possibility of abnormal fans
or hard disk module;
●
If the alarm sound is from the rear of the chassis, please check whether a
redundant power supply is con
fi
gured or not and whether there is an abnormal status
light of the power supply module or a module without power cable (when power alarm
goes on, the shield switch can be pressed to stop it);
●
If the alarm sound is in the chassis, the alarm may be from motherboard, RAID
card or hard disk back plane. If it is also accompanied by no display on the monitor
or power on faults, there is high possibility of something wrong with motherboard.
You can try to pull or plug RAM or clear CMOS; if the starting self-check is normal
and the alarm starts when the RAID card is under test, and there is abnormal array
information, then it is likely that the RAID card has set off the alarm. There may be
array abnormality; when the hard disk back plane alarms, there is always abnormal
status light of the hard disk on the front panel, which can be used to help analysis.
3. After having collected the basic information, please feedback the detailed alarm
information to Inspur technical support personnel in a timely manner. We will make
further analysis and judgment and help you solve the problem as soon as possible.
6.4 Additional Notes
1. In order to guarantee the reliability of the system, it is suggested that you use
the component of the relevant Model tested and authenticated by us when expanding
and equipping components.
2. Please guarantee the fine electricity utilization environment of the server,
normal voltage input and earth-connecting condition and temperature and humidity and
so on within the normal range.
