2. Why is my Micro Memory card not being recognized?
Answer:
The pre-installed memory card may have been removed, become
fragmented (corrupt) with use or a replacement microSD memory card is not
compatible with this dash camera. This will be indicated by the Memory Card
icon at the top of the screen showing a red X through it and a red, flashing
text message in the middle of the viewscreen: “No SD Card Inserted!”
Troubleshoot:
Review page 15 of the User Manual:
“Your camera is pre-loaded with a Class 10, MLC Micro Memory Card. The
card has been pre-formatted to optimize performance on the dash camera. As
large files are constantly being written and over-written, proper maintenance
may be required regularly to optimize the Micro Memory Card’s performance.
Without doing so, this may lead to fragmentation, slower write speeds, file
corruption or card failure. Keep in mind, however, that all cards, over time,
will not last forever and may need replacing, particularly if your dash camera
fails to record as normal. If the pre-loaded card needs to be replaced,
minimally use a Class 10, MLC Micro Memory Card. If the memory card is not
compatible with this unit, problems may occur: the memory card will not be
recognized, the unit will not record or the unit will show “Low Speed Memory
Card.”
If the camera is still under the 1-year Warranty AND the pre-installed 32gb
Micro Memory Card is still being used, a replacement memory card should be
supplied.
If a replacement card has been purchased from another store, vendor or
online merchant, the card should be returned to that supplier. Individual
return/warranty times vary based on the supplier or manufacturer. The dash
camera 1-year warranty does not cover this memory card.
amiGO! Dash Cam DC711 FAQ Version 1.2 (03/22/19)
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