Instant Imaging Corporation amiGO! DC711, Frequently Asked Questions Manual

Page 1: ...10 Recording 11 Event Footage 15 Advanced Driver Assistance System ADAS and Backlight LCD 17 LED Lights 20 Optimal Usage Notes Temperature and Power Consumption 21 DISCLAIMER Any changes of Settings mentioned in this FAQ should be done while the vehicle is at rest One should never change these settings while driving All troubleshooting steps are considered with the dash camera s power On amiGO Das...

Page 2: ... be placed in this port as it is a different shape than the GPS data port on the top left 2 Ensure that the Vehicle Accessory Port cigarette lighter is operational This may require other accessories to test 3 Check to see if power is being supplied to the cable supplied Vehicle Power Cable base will glow blue when power is supplied 4 Check to see if there is a short in the supplied Vehicle Power C...

Page 3: ...if Manually Recording Take Pictures off of direct power If attempting to record Manually and the power has died the battery is not fully charged The camera will record for up to 10 15 minutes depending on usage less specifically if taking pictures in Photo Mode The battery should be re charged by plugging the Vehicle Power Cable into the power port at the top of the camera A red LED light will glo...

Page 4: ...o charge mobile phones Smart devices or other lithium ion rechargeable devices If using an wall charger adapter one should note the following 1 Power consumption 350mAh screen off 430mAh screen on 2 Warranty will not cover use misuse or act of negligence if dash camera becomes inoperable with an USB device wall charger adapter as mentioned above amiGO Dash Cam DC711 FAQ Version 1 2 03 22 19 Page 4...

Page 5: ... using the adhesive back Some drivers may find placing the rectangular unit under the passenger side visor a suitable place to hang the device adhesive or sticker back side to ceiling for others this location may add GPS interference and GPS module should be located elsewhere The GPS unit should be placed so it is not loose or swaying as this may lead to missing or incorrect GPS data The GPS modul...

Page 6: ...is interference Testing different locations before using the adhesive is suggested until a common quickly established connection solid green light is made If the light continues to blink even after all of the above steps have been attempted please contact Customer Support 262 334 7777 3 No Green Light If no green light shows up the GPS module is 1 not plugged in 2 is not correctly plugged into the...

Page 7: ...ing correctly If available test the dash camera using another USB cable USB A to mini B If the supplied USB cable does not work a replacement cable should be offered 3 Once the USB cable is correctly plugged into the camera and computer the camera should automatically turn on If successful the screen should boot up with the amiGO Dash Cam screen followed by a blue screen with the text USB Connecti...

Page 8: ...B 20MB 32gb HDR 1920x1080 30 16 9 4 hrs 30 min 540MB 20MB 32gb 1920x1080 30 16 9 4 hrs 30 min 540MB 20MB 32gb 2304x1296 30 16 9 3 hrs 30 min 660MB 40MB 32gb 2560x1080 30 21 9 3 hrs 30 min 660MB 40MB 64gb 1280x720 30 16 9 16 hrs 30 min 300MB 20MB 64gb 1280x720 60 16 9 11 hrs 15 min 440MB 20MB 64gb HDR 1920x1080 30 16 9 9 hrs 15 min 540MB 20MB 64gb 1920x1080 30 16 9 9 hrs 15 min 540MB 20MB 64gb 2304...

Page 9: ...ad to fragmentation slower write speeds file corruption or card failure Keep in mind however that all cards over time will not last forever and may need replacing particularly if your dash camera fails to record as normal If the pre loaded card needs to be replaced minimally use a Class 10 MLC Micro Memory Card If the memory card is not compatible with this unit problems may occur the memory card ...

Page 10: ...or up to the Yes with the Up or Down arrows to the right of the viewscreen Make sure that Yes is highlighted in blue 5 Confirm selection with the OK button 6 The Menu will appear with Processing on the viewscreen 7 When done Processing will disappear and the Menu will remain 8 Turn the camera off with the right most button on the side of the camera Power button open circle with a line through the ...

Page 11: ...port Ensure that the Vehicle Power Cable is in the power port right most port at the top of the camera when facing the viewscreen and that it is firmly plugged into the vehicle accessory port cigarette lighter For additional details or troubleshooting see Power Related section of this guide 2 microSD Card related The memory card may not be properly formatted or has become fragmented corrupt with u...

Page 12: ...l power packs may be used to charge the dash camera through the power port at the top of the camera to record or take photos alternatively the battery can be charged through the USB port at the top of the camera the same used for power with the Vehicle Power Cable However use of external power packs may void the camera warranty For additional details or troubleshooting see Battery ExternalPower po...

Page 13: ...s in the power port right most port at the top of the camera when facing the viewscreen and that it is firmly plugged into the vehicle accessory port cigarette lighter For additional details or troubleshooting see Power Related section of this guide 2 microSD Card related The memory card may not be properly formatted or has become fragmented corrupt with use Formatting the card in the camera is im...

Page 14: ...cording specified by the Loop Setting in the Menu To check if Motion Detection Mode is on 1 Press the Menu Back bottom left button on the back of the camera Doing so will stop the camera recording and show the Menu P 1 5 2 Press the Up or Down arrows located to the right of the viewscreen to tab to Menu P 4 5 until Motion Detection is highlighted 3 Press the OK button top left button on the back o...

Page 15: ... saved will go uninterrupted back into looped NORMAL recording mode 3 How many Events can be recorded to the EVENT folder Answer The maximum Events to be recorded is 50 The more Events that are sensed by the G Sensor the more files that are placed in the EVENT folder This means that more and more memory will be allocated to the EVENT folder over the NORMAL folder Less space in the NORMAL folder me...

Page 16: ...d to the EVENT folder Reviewing the number of EVENTS you can determine if the G Sensor should be adjusted up or down for more or less sensitivity One should never test the G Sensor using a vehicle testing should be done in a safe environment If an actual EVENT has occurred while in vehicle examining the video may help determine sensitivity 6 The camera can either be turned off with the Power butto...

Page 17: ... and images are registered trademarks of these companies Troubleshoot Please see page 10 of the User Manual ACCESSING FILES VIA DASH CAMERA AND PC or ACCESSING FILES VIA MICRO MEMORY CARD READER AND PC With the camera or micro memory card reader and card inserted in the computer s USB port start the recovery software Depending on the software and where the original file was located you may need to...

Page 18: ...ht conditions with a headlights and exclamation mark in triangle icon 3 Driver Fatigue Warning System The dash camera will send a napping driver warning picture and tone when continuous driving more than 4 hours is detected This will follow every two hours until the camera stops recording or is turned off 2 How do I turn the ADAS settings Off Answer Some drivers find the ADAS settings distracting ...

Page 19: ...cklight is on by going into the settings By default the screen is set to turn off after 30 seconds The backlight setting doesn t affect recording the dash camera will continue to record in the background with the screen off You can quickly check to see if the camera is recording by locating the middle blue LED light on the back left of the camera If this blue LED is blinking on and off the camera ...

Page 20: ... be made by the driver 5 Press the OK button top left button on the back of the camera to Confirm your selection NOTE One should never test the Backlight LCD Setting while driving testing should be done in a safe environment 6 The camera can either be turned off with the Power button on the right side of the camera button with open circle with a line through the center or can escape out of Menu mo...

Page 21: ...mera icon Middle Blinking Recording Video Not Blinking Not Recording Video This light will blink regularly when recording video If recording is expected and the the blue LED light is not blinking a larger issue with recording may be possible See the Recording section for details 3 Green Light Indicator Satellite icon GPS Module required Bottom On GPS Signal Blinking Locating Signal Off No GPS Sign...

Page 22: ...ule may take up to several minutes before establishing a solid connection The supplied Dashcam Viewer program tracks the recorded GPS information as video is played Lack of GPS data will show up as blank spaces in the overall route in the Map Window Specifics with GPS tracking in the Dashcam Viewer program are noted in the Dashcam Viewer User Manual found by opening the software on PC and then cli...

Page 23: ...igh temperature 140 F 60 C 2 What is the dash camera s power consumption Answer 350mAh screen off 430mAh screen on 3 What is the dash camera s mAh Answer 180mAh CONTACT INFORMATION Instant Imaging Corporation 1935 Stonebridge Rd West Bend WI 53095 MONDAY FRIDAY TECH SUPPORT 8 00AM 4 30PM CST 262 334 7777 instantimagingcorp com info instantimagingcorp com Reference amiGO Dash Cam Model DC711 amiGO ...