23
Troubleshooting
.
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+44 (0) 3331 230051
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Problem
Possible Reason
Try This
Black smoke
coming from
air fryer
Stop cooking immediately.
Cancel
the Smart Program, then
unplug the oven and allow it to cool to room temperature.
Oil used has a low
smoke point
Use only cooking oils with a high smoke point,
e.g., virgin or extra virgin olive, avocado, canola,
soya bean, safflower or rice bran oil.
Food residue on heating
coil, in cooking chamber
or on accessories
Remove accessories.
Clean the cooking chamber and accessories
thoroughly.
Faulty circuit or heating
element
Contact Customer Care at
or on
+44 (0) 3331 230051
Note
: Do not attempt to repair the appliance.
White smoke
coming from
Air Fryer
Food has a high fat
content, e.g. bacon,
sausages or hamburgers
Avoid air frying foods with a high fat content.
Touch
Cancel
, unplug the air fryer and allow it to cool
to room temperature.
Check the air fryer basket and cooking chamber for
excess oil or fat and clean as required.
Water is vaporizing,
producing thick steam
Always pat-dry moist foods before air frying.
Do not add water or other liquid to cooking chamber
when air frying.
Seasoning on food has
blown into element
Lightly spray vegetables and meats with cooking oil
before seasoning to ensure that seasoning adheres
to food.
Air fryer is
plugged in but
will not turn on
The appliance is not
properly plugged in
Ensure the power lead is plugged firmly into the socket.
Outlet is not powered
Plug another appliance into the same outlet to confirm
that it is powered.
Move the air fryer to another socket.
Basket is not fully inserted
into cooking chamber
Ensure basket is fully inserted into cooking chamber.
All controls
flash and
an error
code
appears on
the display
E1
Non-functioning
temperature sensor
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or on
+44 (0) 3331 230051
E2
Temperature sensor
short circuit
Contact Customer Care at
or on
+44 (0) 3331 230051
Any other servicing should be performed by an authorized service representative.
CAUTION
