User Manual
- ONLINE 6K/10K RACK-TOWER ISOTX UPS
ENGLISH
__________________________________________________________________________________________________________________________
www.integra-ups.com
130717 RT9- 6K-10K (ENG)
- 39
12.- ERROR CODES, ALARMS & TROUBLESHOOTING
ERROR / FAILURE CODES ON LCD
STATUS
FAULT
LED CODE
DESCRIPTION
SUGGESTION
FAULT ON-RED
01
Bus Start Fail
Internal converter fails. PSDR board need to be replaced. Contact service
support
FAULT ON-RED
02
Bus Over
Main AC input or load transient make DC BUS voltage high or converter
fails. Try to shutdown and restart UPS. If fails again contact service
support.
FAULT ON-RED
03
Bus Under
Internal converter fails. PSDR board need to be replaced. Contact service
support
FAULT ON-RED
04
Bus Unbalance
Load connected to UPS output is abnormal (too inductive or halfwave).
Disconnect load and shutdown and restart UPS. If fail is solved the
problem is related to kind of load connected to UPS.If fail continues
contact service support.
FAULT ON-RED
11
Inverter Start Fail
Inverter Fails. Contact service support
FAULT ON-RED
12
Inverter Voltage High
Inverter Fails. Contact service support
FAULT ON-RED
13
Inverter Voltage Low
Inverter Fails. Contact service support
FAULT ON-RED
14
Output Short
A short circuit was detected at UPS output. Solve short circuit and restart
UPS.
FAULT ON-RED
1A
Negative Power
UPS power output is negative. There is a power feedback from UPS
outputs because a regenerative load or because a problem in current
control in a parallel system.
FAULT ON-RED
21
Battery SCR Short
Contact service support.
FAULT ON-RED
24
Inverter Relay Short
Contact service support.
FAULT ON-RED
35
Parallel Comm. Fail
Revise all parallel cables of the system.
FAULT ON-RED
36
Output Current Unbalance Revise AC wiring of the parallel system.
FAULT ON-RED
41
Over Temperature
Internal UPS temperature above normal limit. Possible reasons: Fan
blocked or ventilation windows are blocked or environment temperature is
too hot combined with high load connected to UPS
FAULT ON-RED
42
CPU Comm. Fail
Contact service support.
FAULT ON-RED
43
Overload
Power consumption of equipments connected to UPS output is too high.
Remove no critical equipment from UPS
ALARM
CODES
ON
LCD
STATUS
FAULT
LED CODE
DESCRIPTION
SUGGESTION
WARNING OFF
01
Battery Open
Check Battery cables and battery fuse
WARNING OFF
07
Over Charge
Battery quantity is not OK or Charger Voltage is too high or Charger is
damaged
WARNING OFF
08
Battery Low
Batteries under low voltage or Battery quantity is not OK or Battery
exhausted
WARNING OFF
09
UPS overload
Connected load to UPS is above UPS max capacity.
WARNING OFF
0A
Fan Error
Fan blocked or fan damaged or fan detection circuit damaged
WARNING OFF
0B
EPO activated
EPO jumper has been removed or emergency switch connected to EPO
port is activated
WARNING OFF
0D
Over Temperature
Internal UPS temperature above normal limit. Possible reasons: Fan
blocked or ventilation windows are blocked or environment temperature is
too hot combined with high load connected to UPS
WARNING OFF
0E
Charger Fail
Charger fail
WARNING OFF
10
Input fuse open
Input AC fuse in power stage of the UPS is burnt
WARNING OFF
33
External and repetitive
overload
UPS has detected 3 repetitive overload at their output in less than 30 min.
WARNING OFF
3A
External bypass switch
cover is open
Cover for external maintenance bypass switch has been removed or
external bypass switch cable is disconnected.
WARNING OFF
3F
Parallel Protection
Activated
When a problem is detected in regards to parallel communication between
some UPS in parallel warning code 3F is activated. Please check all
parallel cables and go to CONTROL screen menu to unlock PARA
UNLOCK parameter before trying to restart UPS.
