9. Click
OK
. The profile is now reapplied. The WiFi connection utility attempts to connect to the wireless
network.
Incorrect PIN for retrieving certificate: Reenter PIN
The certificate retrieval failed because of an incorrect PIN.
Recommended action: Enter the correct PIN.
Error occurred because the GSM adapter was unexpectedly removed
This error occurs when the SIM or USIM card reader or card is not fully inserted, or is unexpectedly removed from
the laptop, while connected to EAP-SIM or EAP-AKA profile.
Use the following steps to resolve this error:
1. Reinsert the adapter/reader.
2. Double-click the Intel® PROSet/Wireless WiFi Software icon at the bottom right of the screen.
3. Select the associated or last-used profile from the profiles list.
4. Click
Connect
. The profile is now re-applied. The WiFi connection utility attempts to connect to the wireless
network.
Smart Card was unexpectedly removed
This error occurred because the Smart Card was unexpectedly removed.
Use the following steps to resolve this error:
1. Insert the Smart Card.
2. Select the 802.1X EAP-SIM authentication profile.
3. Click
Connect
to try to associate with the network.
Authentication failed because timer expired
Authentication failed because the authentication timer expired while this mobile station was authenticating. A
Rogue access point or a problem with the RADIUS server could have been the reason for the problem.
Recommended action:
If a rogue access point is suspected, consider adding this access point to the
excluded access point list
to
prevent the WiFi adapter from connecting to this access point in the future.
If a rogue access point is not suspected, click the profile in the Profiles list. Click
Connect
to associate with
the network and attempt to authenticate with the server.
An administrator profile failed to authenticate
This error occurs when the credentials in the profile are not accepted by the authenticator (for example, an access
point or AAA server). Please contact your Administrator to resolve this problem.
Administrator profile did not receive an IP address
The WiFi adapter failed to get a valid IP address. The wireless security password or encryption key does not match
the one used by the access point. Other causes are: the wireless network requires a static IP address; there is a
problem with the DHCP server; or, a general network problem.
Intel® PROSet/Wireless WiFi Connection Utility User's Guide
