Intel
®
Modular Server System Service Guide
151
5
Troubleshooting
This chapter provides information to assist in troubleshooting the Intel
®
Modular Server
System MFSYS25/MFSYS35.
A common cause of system function issues is outdated firmware. Before performing
extensive troubleshooting steps, ensure that all installed system components are
configured with current firmware, including the management module, storage control
modules and Ethernet switch modules. Also, ensure that the installed compute modules
have all been configured with the latest BIOS and BMC firmware code, and device
drivers. Current firmware and driver packages are available for download from
http://www.intel.com/p/en_US/support/highlights/server/mfsys25
http://www.intel.com/p/en_US/support/highlights/server/mfs5000si
http://www.intel.com/p/en_US/support/highlights/server/mfs5520vi
First Steps Checklist
•
Is the power LED lit on all modules installed in the Intel
®
Modular Server System
MFSYS25/MFSYS35?
•
Is the chassis properly connected to an AC power source?
•
Are the various chassis modules fully seated?
— Power supply modules
— Management module
— Storage control modules
— Ethernet switch modules
— Fan modules
•
Are the installed compute modules fully seated?
Specific Issues and Corrective Actions
This section provides possible solutions for these specific problems:
•
Chassis fan module not functioning
•
Cannot connect to management module
•
Cannot connect to a compute module
•
Cannot connect a compute module to a storage control module
Summary of Contents for MFSYS25V2
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