Chapter 8. Customer Support
Intel® PRO/Wireless 2011B LAN
Adapter Product Reference Guide
31
8.3
Limited Hardware Warranty
Intel warrants to the original owner that the hardware product delivered in this package will be free
from defects in material and workmanship. This warranty does not cover the product if it is
damaged in the process of being installed. Intel recommends that you have the company from
whom you purchased this product install the product. Intel reserves the right to fill your order with
a product containing new or remanufactured components.
THE ABOVE WARRANTY IS IN LIEU OF ANY OTHER WARRANTY, WHETHER
EXPRESS, IMPLIED OR STATUTORY, INCLUDING BUT NOT LIMITED TO ANY
WARRANTY OF NON-INFRINGEMENT OF INTELLECTUAL PROPERTY,
MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, OR ARISING OUT
OF ANY PROPOSAL, SPECIFICATION OR SAMPLE.
This warranty does not cover replacement of hardware products damaged by abuse, accident,
misuse, neglect, alteration, repair, disaster, improper installation or improper testing.
If the hardware product is found to be otherwise defective, Intel, at its option, will replace or repair
the hardware product at no charge except as set forth below, provided that you deliver the hardware
product along with a Return Material Authorization (RMA) number (see below) either to the
company from whom you purchased it or to Intel (North America only). If you ship the hardware
product, you must assume the risk of damage or loss in transit. You must use the original container
(or the equivalent) and pay the shipping charge.
Intel may replace or repair the hardware product with either new or remanufactured product or
parts, and the returned hardware product becomes Intel’s property. Repaired or replaced products
will be returned at the same revision level as received or higher, at Intel’s option. Intel reserves the
right to replace discontinued product with an equivalent current generation product.
This warranty gives you specific legal rights and you may have other rights which vary from state to
state. All parts or components contained in this hardware product are covered by Intel’s limited
warranty for this product; the product may contain fully tested, recycled parts, warranted as if new.
For warranty information call one of the numbers below.
Returning a Defective Product
From North America
Before returning any hardware product, contact Intel Customer Support to obtain an RMA number
by c1 916-377-7000.
If the Customer Support Group verifies that the hardware product is defective, they will have the
Return Material Authorization Department issue you an RMA number to place on the outer
package of the hardware product. Intel cannot accept any product without an RMA number on the
package.
All Other Locations
Return the hardware product to the place of purchase for a refund or replacement.
