Intel S3000AH, User Manual

Page 1: ...Intel Server Board S3000AH User s Guide A Guide for Technically Qualified Assemblers of Intel Identified Subassemblies Products Intel Order Number D56209 003 ...

Page 2: ...ay make changes to specifications and product descriptions at any time without notice Intel server boards contain a number of high density VLSI and power delivery components that need adequate airflow for cooling Intel s own chassis are designed and tested to meet the intended thermal requirements of these components when the fully integrated system is used together It is the responsibility of the...

Page 3: ...nt Toolkit 2 0 CD oder unter http support intel com support motherboards server sb cs 010770 htm Consignes de sécurité Lisez attention toutes les consignes de sécurité et les mises en garde indiquées dans ce document avant de suivre toute instruction Consultez Intel Server Boards and Server Chassis Safety Information sur le Intel Server Deployment Toolkit 2 0 CD ou bien rendez vous sur le site htt...

Page 4: ...Board S3000AH User s Guide 重要安全指导 在执行任何指令之前 请阅读本文档中的所有注意事项及安全声明 和 或 http support intel com support motherboards server sb CS 010770 htm 上的 Intel Server Boards and Server Chassis Safety Information Intel 服务器主板与服务器机箱安全信息 ...

Page 5: ...age can result Electrostatic discharge ESD and ESD protection ESD can damage disk drives boards and other parts We recommend that you perform all procedures in this chapter only at an ESD workstation If one is not available provide some ESD protection by wearing an antistatic wrist strap attached to chassis ground any unpainted metal surface on your server when handling parts ESD and handling boar...

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Page 7: ... locations Chapter 2 provides instructions on using the utilities that are shipped with the board or that may be required to update the system This includes how to navigate through the BIOS Setup screens how to perform a BIOS update and how to reset the password or CMOS Information about the specific BIOS settings and screens is available in the Intel 3000 Series Chipsets Server Board Family Datas...

Page 8: ...s are available at http support intel com support motherboards server S3000AH Unless otherwise indicated in the table below once on this Web page type the document or software name in the search field at the left side of the screen and select the option to search This Product Table 1 Additional Information and Software For this information or software Use this Document or Software For in depth tec...

Page 9: ...s product Supported Processors DIMMs that have been tested with this product Tested Memory List To make sure your system falls within the allowed power budget Power Budget Tool For software to manage your Intel server Intel System Management Software For drivers Driver for an extensive list of available drivers Operating System Driver for operating system drivers For firmware and BIOS updates or f...

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Page 11: ...rver Board 4 Intel Embedded Server RAID Technology 5 Intel Matrix Storage Manager 5 Connector and Component Locations 6 Configuration Jumpers 12 Back Panel Connectors 13 Hardware Requirements 14 Processor 14 Memory 14 Power Supply 14 Optional Hardware 15 Hard Disk Drives 15 Chapter 2 Server Utilities 17 Using the BIOS Setup Utility 17 Starting Setup 17 If You Cannot Access Setup 17 Setup Menus 17 ...

Page 12: ...zardous Substances RoHS Compliance 42 End of Life Product Recycling 42 Appendix C Troubleshooting 43 Resetting the System 43 Problems following Initial System Installation 43 First Steps Checklist 44 Hardware Diagnostic Testing 44 Verifying Proper Operation of Key System Lights 45 Confirming Loading of the Operating System 45 Specific Problems and Corrective Actions 45 Power Light Does Not Light 4...

Page 13: ...el Server Board S3000AH User s Guide xiii Hard Drive s are not Recognized 50 Bootable CD ROM Disk Is Not Detected 51 LED Information 51 BIOS POST Beep Codes 52 Appendix D Intel Server Issue Report Form 53 ...

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Page 15: ...Additional Information and Software viii Table 2 Server Board Features 2 Table 3 NIC LED Descriptions 13 Table 4 Setup Menu Key Use 18 Table 5 Product Certification Markings 38 Table 6 Resetting the System 43 Table 7 LED Information 51 Table 8 POST Error Beep Codes 52 ...

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Page 17: ...Figure 5 S3000AHV Connector and Component Locations 11 Figure 6 Configuration Jumper Descriptions 12 Figure 7 Back Panel Connectors 13 Figure 8 CMOS Clear Jumper 21 Figure 9 Installing Memory 24 Figure 10 Lifting the Socket Handle 26 Figure 11 Open the Load Plate 26 Figure 12 Removing the Shipping Cover 27 Figure 13 Installing the Processor 27 Figure 14 Removing the Protective Socket Cover 27 Figu...

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Page 19: ...ures of the Intel Server Board S3000AH This chapter provides a photograph of the product a list of the server board features and diagrams showing the location of important components and connections on the server board Figure 1 Intel Server Board S3000AH S3000AHLX shown ...

Page 20: ...sting of Intel 3000 Memory Controller Hub MCH Intel I O Controller Hub ICH7R Intel 6702 PXH V PCI X Hub S3000AHLX SKU only Peripheral Interfaces External connections Stacked PS 2 ports for keyboard and mouse DB9 Serial A port Two RJ45 NIC connectors for 10 100 1000 Mb connections Two USB 2 0 ports Internal connections One USB port header which supports two USB 2 0 ports One DH10 Serial B header Fo...

Page 21: ... SKU Two full length 32 bit 33MHz 3 3V Universal PCI connectors One x8 PCI Express connector One physical x4 PCI Express connector operating at x1 lane speed One physical x8 PCI Express connector operating at x4 lane speed S3000AHV SKU Two full length 32 bit 33MHz 3 3V Universal PCI connectors One x8 PCI Express connector One physical x8 PCI Express connector operating at x4 lane speed Fans Suppor...

Page 22: ... enabled by default When this option is enabled the SATA Mode option can be set to either Legacy or Enhanced The Legacy and Enhanced modes affect the RAID configuration as follows In Legacy mode the BIOS can enumerate only four drives and does not provide RAID support In Enhanced mode the BIOS is not limited to legacy PATA four drive limitations and can enumerate the two PATA drives and four SATA ...

Page 23: ...s providing a cost effective way to achieve higher transfer rates and reliability Intel Embedded Server RAID Technology supports RAID level 0 data striping for improved performance RAID level 1 data mirroring for improved data reliability RAID level 10 data striping and mirroring for high data transfer rates and data redundancy Intel Matrix Storage Manager Intel Matrix Storage Manager provides sof...

Page 24: ...6 Intel Server Board S3000AH User s Guide Connector and Component Locations AF000537 NN PP LL JJ HH FF GG MM KK OO II DD BB CC EE Z Y AA X W V U T S R Q N M P O A B C D J H I K L F E G ...

Page 25: ...ocessor Socket P Processor Fan Q DIMM Sockets 2B and 2A R DIMM Sockets 1B and 1A S System Front DIMM Blower Header T System Front Processor Blower Header U Chassis Intrusion Header V Intel S3000 MCH W Battery X 2x12 Main Power Connector Y Front System Fan Z Floppy Connector AA PATA IDE Connector BB SATA Port 3 CC SMSC SCH5027 Super I O DD SATA Port 2 EE Intel 82801 ICH7R FF Front Panel Connector G...

Page 26: ...8 Intel Server Board S3000AH User s Guide AF000538 MM NN KK II GG EE FF LL JJ HH CC AA BB DD Y X Z W V U T S R Q P M L O N A B C D E J I K G F H ...

Page 27: ... Processor Socket O Processor Fan P DIMM Sockets 2B and 2A Q DIMM Sockets 1B and 1A R System Front DIMM Blower Header S System Front Processor Blower Header T Chassis Intrusion Header U Intel S3000 MCH V Battery W 2x12 Main Power Connector X Front System Fan Y Floppy Connector Z PATA IDE Connector AA SATA Port 3 BB SMSC SCH5027 Super I O CC SATA Port 2 DD Intel 82801 ICH7R EE Front Panel Connector...

Page 28: ...10 Intel Server Board S3000AH User s Guide AF000539 KK LL II GG EE CC DD JJ HH FF AA Y Z BB W V X U T S R Q P O N K J M L A B C D H G I F E ...

Page 29: ...sor Fan N DIMM Sockets 2B and 2A O DIMM Sockets 1B and 1A P System Front DIMM Blower Header Q System Front Processor Blower Header R Chassis Intrusion Header S Intel S3000 MCH T Battery U 2x12 Main Power Connector V Front System Fan W Floppy Connector X PATA IDE Connector Y SATA Port 3 Z SMSC SCH5027 Super I O AA SATA Port 2 BB Intel 82801 ICH7R CC Front Panel Connector DD System Maintenance Mode ...

Page 30: ...s a clearing of NVRAM following POST A system message confirms the CMOS clear operation was successful This setting enforces default BIOS settings which can be changed by entering setup via F2 then exiting setup via F10 and saving changes System Maintenance Mode Jumper in normal position pins 1 2 allows normal system operation with correct BIOS settings System will POST normally Jumper in maintena...

Page 31: ... 10 100 1000 Mb S3000AH S3000AHLX SKUs only D NIC 2 10 100 1000 Mb E USB 0 1 F Video G Keyboard Table 3 NIC LED Descriptions LED LED State Description Left Off No network connection Solid Green Network connection in place Blinking Green Transmit receive activity Right N A 10 Mbps connection if left LED is on or blinking Solid Green 100 Mbps connection Solid Yellow 1000 Mbps connection AF000535 C D...

Page 32: ...ckets 2A and 2B Minimum memory operation is a single 256MB DIMM in socket 1A This will provide single channel interleave For dual channel interleave two identical DIMMs are required in sockets 1A and 1B To operate in dual channel dynamic paging mode the following conditions must be met Populate two identical DIMMs in sockets DIMM1A and DIMM 1B Populate four identical DIMMs in each socket location ...

Page 33: ... connection The four SATA ports are near the front left side of the server board The IDE connection supports one or two ATA 100 devices IDE devices can be connected to the standard IDE connector located near the SATA ports See the documentation included with your server chassis for additional drive information and drive installation instructions ...

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Page 35: ...st POST you will see this prompt Press F2 to enter SETUP In a third condition when CMOS NVRAM has been corrupted you will see other prompts but not the F2 prompt Warning CMOS checksum invalid Warning CMOS time and date not set In this condition the BIOS will load default values for CMOS and attempt to boot If You Cannot Access Setup If you are not able to access BIOS Setup you might need to clear ...

Page 36: ... list without displaying the full list On 106 key Japanese keyboards the plus key has a different scan code than the plus key on the other keyboard but it has the same effect Enter Execute Command The Enter key is used to activate submenus when the selected feature is a submenu or to display a pick list if a selected feature has a value field or to select a sub field for multi valued features like...

Page 37: ...need to be followed to return the system to service See Additional Information and Software for a link to necessary software and instrutions Recording the Current BIOS Settings 1 Boot the computer and press F2 when you see the message Press F2 Key if you want to run SETUP 2 Write down the current settings in the BIOS Setup program Note Do not skip step 2 You will need these settings to configure y...

Page 38: ...ng jumper settings specific fixes or other information to complete the upgrade Upgrading the BIOS Follow the instructions in the readme file that came with the BIOS upgrade When the update completes remove the bootable media from which you performed the upgrade Caution Do not power down the system during the BIOS update process The system will reset automatically when the BIOS update process is co...

Page 39: ...on position CMOS Clear by BMC at pins 1 and 2 to the CMOS Clear Force Erase position covering pins 2 and 3 as indicated in the following diagram Figure 8 CMOS Clear Jumper 4 Reconnect the AC power power up the system 5 When the system begins beeping power it down and disconnect the AC power 6 Return the CMOS Clear jumper to the CMOS Clear by BMC location covering pins 1 and 2 7 Close the server ch...

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Page 41: ...M 1B DIMM 2A and DIMM 2B starting from the center of the board See Memory for a discussion of the memory requirements and options See Additional Information and Software for a link to the list of tested DIMMs Installing DIMMs To install DIMMs follow these steps 1 Observe the safety and ESD precautions in Safety Information 2 Turn off all peripheral devices connected to the server Turn off the serv...

Page 42: ...n the DIMM socket The arrow in the inset in Figure 7 is pointing to the key in the socket 9 Insert the bottom edge of the DIMM into the socket 10 When the DIMM is inserted push down on the top edge of the DIMM until the retaining clips snap into place Make sure the clips are firmly in place 11 Replace the server s cover and reconnect the AC power cord See the documentation that came with your serv...

Page 43: ...you removed or disconnected to reach the DIMM sockets 8 Replace the server s cover and reconnect the AC power cord See the documentation that came with your server chassis for instructions on installing the server s cover Installing or Replacing the Processor Caution Processor must be appropriate You may damage the server board if you install a processor that is inappropriate for your server See A...

Page 44: ...ove the server s cover See the documentation that came with your server chassis for instructions on removing the server s cover 5 Locate the processor socket and raise the socket handle completely see Figure 10 Figure 10 Lifting the Socket Handle 6 Push the rear tab with your finger tip to bring the front end of the load plate up slightly Open the load plate as shown see Figure 11 Figure 11 Open t...

Page 45: ...stall the processor as shown in Figure 13 Figure 13 Installing the Processor Note Make sure the alignment triangle mark and the alignment triangle cutout align correctly 9 Remove the protective socket cover see Figure 14 Figure 14 Removing the Protective Socket Cover 10 Lower the CPU load plate and lower the socket lever completely Note Retain the protective socket cover for use when removing a pr...

Page 46: ... 2 Loosely screw in the captive screws on the heat sink corners in a diagonal manner Do no fully tighten one screw before tightening another 3 Gradually and equally tighten each captive screw until each is firmly tightened Figure 15 Installing the Heat Sink 4 Reinstall and reconnect any parts you removed or disconnected to reach the processor sockets 5 Replace the server s cover and reconnect the ...

Page 47: ...e from the server board 6 Loosen the four captive screws on the corners of the heat sink 7 Twist the heat sink slightly to break the seal between the heat sink and the processor 8 Lift the heat sink from the processor If it does not pull up easily twist the heat sink again Do not force the heat sink from the processor Doing so could damage the processor 9 Lift the processor lever 10 Raise the CPU ...

Page 48: ...ed batteries according to manufacturer s instructions Advarsel Lithiumbatteri Eksplosionsfare ved fejlagtig håndtering Udskiftning må kun ske med batteri af samme fabrikat og type Levér det brugte batteri tilbage til leverandøren Advarsel Lithiumbatteri Eksplosjonsfare Ved utskifting benyttes kun batteri som anbefalt av apparatfabrikanten Brukt batteri returneres apparatleverandøren Varning Explos...

Page 49: ...tions on removing the server s cover 5 Insert the tip of a small flat bladed screwdriver or an equivalent under the tab in the plastic retainer Gently push down on the screwdriver to lift the battery 6 Remove the battery from its socket Figure 16 Replacing the Backup Battery 7 Dispose of the battery according to local ordinance 8 Remove the new lithium battery from its package and being careful to...

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Page 51: ...ithout notice Before calling fill out an Intel Server Issue Report Form A sample form is provided on the following pages However for the fastest service please submit your form via the Internet For an updated support contact list see http www intel com support 9089 htm U S and Canada 1 800 404 2284 Europe Belgium 02 714 3182 Denmark 38 487077 Finland 9 693 79297 France 01 41 918529 Germany 069 950...

Page 52: ...36 9796 via Philippines New Zealand 0800 444 365 Pakistan 632 63684 15 IDD via Philippines Philippines 1 800 1 651 0117 Singapore 65 6213 1311 Taiwan 2 2545 1640 Thailand 1 800 631 0003 Vietnam 632 6368416 IDD via Philippines Japan Domestic 0120 868686 Outside country 81 298 47 0800 Latin America Argentina Contact AT T USA at 0 800 222 1288 Once connected dial 800 843 4481 Brazil 001 916 377 0180 ...

Page 53: ...1 Pacifictel Contact AT T USA at 1 800 225 528 Once connected dial 800 843 4481 Guatemala Contact AT T USA at 99 99 190 Once connected dial 800 843 4481 Mexico Contact AT T USA at 001 800 462 628 4240 Once connected dial 800 843 4481 Miami 1 800 621 8423 Panama Contact AT T USA at 00 800 001 0109 Once connected dial 800 843 4481 Paraguay 001 916 377 0114 Peru 001 916 377 0114 Uruguay 001 916 377 0...

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Page 55: ...ct is required to comply with Class A emission requirements as it is intended for a commercial type market place Intel targets 10db margin to Class A Limits The Intel Server Board S3000AH has been has been tested and verified to comply with the following electromagnetic compatibility EMC regulations when installed a compatible Intel host system For information on compatible host system s see Intel...

Page 56: ... Declaration of Conformity Australia MED Declaration of Conformity New Zealand BSMI Certification Taiwan GOST Listed on one System License Russia Belarus Listed on one System License Belarus RRL Certification Korea Ecology Declaration International Product Regulatory Compliance Markings This product is marked with the following Product Certification Markings Table 5 Product Certification Markings ...

Page 57: ...st harmful interference in a residential installation This equipment generates uses and can radiate radio frequency energy and if not installed and used in accordance with the instructions may cause harmful interference to radio communications However there is no guarantee that interference will not occur in a particular installation If this equipment does cause harmful interference to radio or te...

Page 58: ...sult in interference to radio and TV reception Industry Canada ICES 003 Cet appareil numérique respecte les limites bruits radioélectriques applicables aux appareils numériques de Classe A prescrites dans la norme sur le matériel brouilleur Apparelis Numériques NMB 003 édictee par le Ministre Canadian des Communications This digital apparatus does not exceed the Class A limits for radio noise emis...

Page 59: ... No On RRL certificate Obtain certificate from local Intel representative 3 Name of Certification Recipient Intel Corporation 4 Date of Manufacturer Refer to date code on product 5 Manufacturer Nation Intel Corporation Refer to country of origin marked on product CNCA CCC China The CCC Certification Marking and EMC warning is located on the outside rear area of the product ...

Page 60: ... an approved pending RoHS exemption applies Note RoHS implementing details are not fully defined and may change Threshold limits and banned substances are noted below Quantity limit of 0 1 by mass 1000 PPM for Lead Mercury Hexavalent Chromium Polybrominated Biphenyls Diphenyl Ethers PBDE Quantity limit of 0 01 by mass 100 PPM for Cadmium End of Life Product Recycling Product recycling and end of l...

Page 61: ...nable to resolve your server problems on your own see Getting Help for assistance Resetting the System Before going through in depth troubleshooting attempt first to perform reset your system using one of the methods below Problems following Initial System Installation Problems that occur at initial system startup are usually caused by an incorrect installation or configuration Hardware failure is...

Page 62: ...gs made in Setup correct Is the operating system properly loaded See the operating system documentation Did you press the system power on off switch on the front panel to turn the server on power on light should be lit Is the system power cord properly connected to the system and plugged into a NEMA 5 15R outlet for 100 120V or a NEMA 6 15R outlet for 200 240V Are all integrated components from th...

Page 63: ...the following Does the diskette drive activity light turn on briefly If not see CD ROM Drive or DVD ROM Drive Activity Light Does Not Light If system LEDs are illuminated see Make sure the BIOS is configured to allow the CD ROM to be the first bootable device for a description of the light and steps to take to correct the problem Confirming Loading of the Operating System Once the system boots up ...

Page 64: ...Ms and re seat them Make sure the processor s comply with the system requirements Make sure the processor s have been populated according to the system requirements Remove the processor s and re seat them Make sure the chassis standoffs are installed only below mounting holes Misplaced standoffs can contact the pins on the bottom of the server board and cause a short No Characters Appear on Screen...

Page 65: ...de and characters do not appear the video display monitor or video controller may have failed Contact your service representative or authorized dealer for help Characters Are Distorted or Incorrect Check the following Are the brightness and contrast controls properly adjusted on the video monitor See the manufacturer s documentation Are the video monitor s signal and power cables properly installe...

Page 66: ...ork cable is securely attached to the correct connector at the system back panel Try a different network cable Make sure you are using the correct and the current drivers See Additional Information and Software for a link to the current drivers Make sure the driver is loaded and the protocols are bound Make sure the hub port is configured for the same duplex mode as the network controller Make sur...

Page 67: ...when Installing PCI Card System Server Management features require full time standby power This means some parts of the system have power going to them whenever the power cord is plugged in even if you have turned the system power off with the power button on the front panel If you install a PCI card with the AC power cord plugged in a signal may be sent to command the system to boot Before instal...

Page 68: ... power supply or other random component failures If you suspect that a transient voltage spike power outage or brownout might have occurred reload the software and try running it again Symptoms of voltage spikes include a flickering video display unexpected system reboots and the system not responding to user commands Note Random errors in data files If you are getting random errors in your data f...

Page 69: ...otable CD ROM Disk Is Not Detected Check the following Make sure the BIOS is configured to allow the CD ROM to be the first bootable device LED Information The Intel Server Board S3000AH includes LEDs that can aid in troubleshooting your system A table of these LEDs with a description of their use is listed below Table 7 LED Information LED Name Function Location LED Color Notes Power Indicates sy...

Page 70: ... or 3 Memory error Reseat the memory or replace the DIMMs with known good modules 4 7 or 9 11 Fatal error indicating a possible serious system problem Remove all add in cards and re start the system If the error still occurs contact your system manufacturer If the beep codes are not generated after the add in cards are removed insert the cards one at a time booting the system between each card add...

Page 71: ...ide a brief description below See the last page for space to include a detailed problem description ____________________________________________________________________ ____________________________________________________________________ ____________________________________________________________________ ____________________________________________________________________ ________________________...

Page 72: ...___________________________________ Version _____________________________________________________________ Service Pack _________________________________________________________ Add in Card Peripheral Video NIC Check each box below as applicable and provide the requested information Peripheral Card or Peripheral Description Driver Revision IRQ I O Base Address NIC Peripheral Description Driver Revi...

Page 73: ...___________ Intel System Management ______________________________________________ Control Panel Information Standard Control Panel _________________________________________________ NIC On Board NIC1 On Board NIC2 Peripheral Description Driver Revision IRQ I O Base Address FW Revision Drive Type SATA SAS etc Make Model Hot swap or Fixed IRQ FW Revision ...

Page 74: ...___ ____________________________________________________________________ ____________________________________________________________________ ____________________________________________________________________ ____________________________________________________________________ ____________________________________________________________________ ___________________________________________________...