13
Warranty term
It is established that this warranty is granted upon the following conditions:
Client’s name:
Client’s signature:
Invoice number:
Date of purchase:
Model:
Serial number:
Retailer:
1. All the parts, pieces and components of the product are guaranteed against possible manufacturing defects, which may
arise, for the term of 1 (one) year - this being 90 (ninety) days of legal warranty and 9 (nine) months’ contractual war-
ranty –, counting from the date of purchase of the product by the Consumer, as appears in the product purchase bill of
sale, which is an integral part of this Term throughout the domestic territory. This contractual warranty includes the free
exchange of parts, pieces and components which have a manufacturing defect, including the expenses with labor used in
this repair. If there is no manufacturing defect, but defect(s) arising from misuse, the Consumer shall bear these expenses.
2. The installation of the product shall be executed in accordance with the Product Manual and/or Installation Guide. If your
product requires the installation and configuration by a qualified technician, seek a suitable specialized professional, the
costs of these services not being included in the product amount.
3. Having perceived the defect, the Consumer shall immediately contact the nearest Authorized Service which appears in
the report offered by the manufacturer – they are the only ones authorized to examine and remedy the defect during the
warranty term foreseen herein. If this is not respected, this warranty shall lose its validity, as it shall be characterized as
product infringement.
4. If the Consumer requests home service, it shall contact the nearest Authorized Service to inquire about the technical visit
rate. If it is necessary to remove the product, the ensuing expenses, such as those of transportation and insurance of the
taking and return of the product, shall be the Consumer’s responsibility.
5. The warranty shall lose its validity totally in the occurrence of any of the following cases: a) if the defect is not one of manu-
facture, but is caused by the Consumer or by third parties foreign to the manufacturer; b) if the damage to the product arises
from accidents, disasters, agents of nature (lightning, floods, landslides, etc.), humidity, voltage in the electrical network
(excess voltage caused by accidents or excessive fluctuations in the network), installation/use in disagreement with the
user’s manual or arising from natural wear of the parts, pieces and components; c) if the product has undergone effects of a
chemical, electromagnetic, electrical or animal (insects, etc.) nature; d) if the serial number of the product has been falsified
or erased; e) if the appliance has been infringed.
6. This warranty does not cover loss of data; therefore, it is advisable that if it is the case of the product, the Consumer makes
a backup regularly of the data which appears in the product.
7. Intelbras is not responsible for the installation of this product, or for possible attempts at fraud and/or sabotage in its
products. Maintain the updates of the software and applications used up-to-date, if it is the case, as well as the network
protection required for defense against hackers. The equipment is guaranteed against defects in its usual conditions of use,
it being important to bear in mind that, as it is electronic equipment, it Is not free of fraud and scams which may interfere
with its correct functioning.
8. After its useful life, the product must be delivered to an authorized Intelbras service center or directly disposed of in an
environmentally appropriate manner to avoid environmental and health impacts. If you prefer, the battery, as well as other
unused Intelbras brand electronics, can be disposed of at any Green Eletron collection point (waste management facility
to which we are associated). If you have any questions about the reverse logistics process, please contact us at (48) 2106-
0006 or 0800 704 2767 (Monday to Friday 8am to 8pm and Saturdays 8am to 6pm) or via -mail support@intelbras.com.br.
These being the conditions of this complementary Warranty Term, Intelbras S/A reserves the right to alter the general,
technical and esthetic features of its products without prior notice.
The manufacturing process of this product is not covered by the requirements of ISO 14001.
All the images of this manual are illustrative.
