Intenza 550 Series Elliptical Handbook: Troubleshooting: When To Call For Help & Error Message
CHECKLIST
·
Verify the symptom and review the operating instructions.
·
The problem may be unfamiliarity with the product, its features or the workout programs.
·
Check the error message, then follow the instructions in the service manual.
·
When the display shows
NEED MAINTENANCE
, it is suggested to contact your local distributor for service immediately.
·
If the problem you encounter has not been solved by the above steps, and the Intenza 550 Series Elliptical is still not operational.
locate and document the unit serial number and contact your local dealer.
·
Send the diagnosis report (Please refer to Section 5.2 Self Diagnosis for more information) and serial number to your local
distributor for service.
6. Troubleshooting.
6.1 When To Call For Help
PLEASE NOTE
Replace defective components immediately
or remove the equipment from use until it is repaired.
WHERE IS THE PRODUCT SERIAL NUMBER
The serial number contains six digits, and there are two locations you can find the Intenza 550 Series Elliptical serial number:
·
One is located on the front of the Intenza 550 Series Elliptical, near the power switch.
·
One is located on the front post.
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6.2 Error Message
When the display shows error message, please contact your local Authorized Dealer or Service Center.
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