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SMART A/V MIXER
149
VMX-1104
Before calling for service
Before calling for service
Before requesting technical support directly from us, check the most Frequently Asked Questions below. If
there is still a problem, contact the agency at which the product was purchased or the Customer Service
Department in the headquarters.
Problems
Solutions
Does not a mouse act
?
- Confirm whether a PS/2 mouse gets insert properly to connector.
- Perhaps, did not you extract connection Jack of a PS/2 mouse
when product is acted
?
Act though connect a mouse and turn on power, or turn on
power and connect a mouse first time.
Is the speed of a mouse so
- Change with the proper speed because SPEED set is slow or
fast
?
available in GENERAL SETUP
Does mouse button do
- This product can establish exchanging right and left but ton for
malfunction
?
left hand user.
Does not PLAY act by mouse
- Do you know pointer is situated on icon of setup the conversion
right button
?
speed
?
Right button acts by conversion speed decrease at the
position. Press right button at other position
Is not CURRENT channel
- Is not EDIT SCREEN, MULTI PIP acting
?
When EDIT SCREEN,
changed
?
MULTI PIP is acting, CURRENT channel estab lishment acts by
video selection of relevant function.
FREEZE screen trembles.
- Do you not have much screen conversion
?
Change option by FRAME in FREEZE details setting.
Happen to record far that tremble although picture quality
drops than FIELD.
TRANSITION FREEZE does not act.
- Function is activated during TRANSITION achievement.
MACRO does not act
- Is MACRO stored
?
MACRO limits and acts to MACRO that user stores.
BROADCASTING MODE
- Are not CHROMA KEY, EDIT SCREEN, SINGLE PIP, MULTI PIP
changed.
executing
?
- When conversion effect is achieving, amendment is impossible
Does not KEY PAD button act
?
- Are not CHROMA KEY, EDIT SCREEN, SINGLE PIP, MULTI PIP
executing
?
During upside function achievement, keypad is used to OSD
BOX CONTROL
Does not display turn
?
- Does relevant connector get insert rightly
?
Or black and white, does part color
When connector of specification that mistake VIDEO IN/OUT
appear
?
establishment course is linked, part color appears or screen
this can not become
- Confirm whether VIDEO IN/OUT establishment is properly.
- Confirm whether B&W, SEPIA, COLOR SELECTION is acting.
There is no sound.
- Confirm sound output availability of music equipment.
- Confirm relevant connector connection availability.
- Confirm AUDIO VOLUME SETTING.
Does sound mix
?
- Is supplying always BGM mode regardless of
CURRENT channel to product that see.
Confirm since BGM mode is activated.