8
FIND
IN
G YOUR W
A
Y
Eclipse Associate Display and Basic Digital Phone User Guide
W
HAT
Y
OU
S
EE
AND
H
EAR
As you can see, your Associate Display or Basic Digital Phone and Eclipse system
come equipped with a lot of “bells and whistles.” To help you understand what every-
thing means, it is recommended that you read the following information
before
you
use your phone:
•
Your telephone system may be programmed for one or two dial tones. Systems
with two dial tones have one for intercom calls and one for outside calls.
•
Many features “time out” if you wait too long before performing the next step. If
this happens, you must hang up and start again.
•
If you hear four fast tones or repeating fast tones, you have pressed an invalid key
combination, tried to select a restricted line, dialed a restricted or invalid number,
dialed too slowly between digits, or waited too long before performing the next
step. Hang up and try again.
•
Some phone models have red/green lamps in the feature keys. Green indicates a
call is ringing, holding, or active on your phone. Red means the call is on another
phone. If the keys only light red, either your phone does not have the green
lamps, or the system is not programmed to support the two lamp colors.
NOTE:
Your phone may be programmed to always use red lamps for calls ringing
directly to your phone.
•
“Off-hook” means that either the handset is lifted or the speakerphone is on
(
SPKR
is lit). “On-hook” indicates that the handset is in the cradle or the speaker-
phone is off. For example, you must first go “off-hook” to make a call, but you
must go “on-hook” to end a call.
•
If
MSG
is lit when using a directory or entering a message, you are in alphanu-
meric mode, which allows you to enter letters. If
MSG
is unlit, you are in numeric
mode and can only enter numbers and special characters.
NOTE:
This feature only applies to phones with a display.
•
“Handsfree” mode indicates that a call is connected through the speakerphone
(i.e., you don’t have to lift the handset to speak). While in handsfree mode, you
can make or receive calls.
