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Eclipse Associate Display and Basic Digital Phone User Guide
Voice Mail Directory
Whenever voice mail asks you to enter a mailbox number, you can use the mailbox
and extension number directories. You can also use these directories to leave a voice
message with another user. Like the phone directories, you don’t have to enter the full
name because the system finds the closest match based on your entry.
To perform a directory search:
•
Display Phones:
When prompted, press the keys to enter the name. The number
of times a key is pressed determines which character is entered, as shown below.
When adjoining characters are under the same key, press
FWD
to advance to the
next character. For example, 5666
FWD
66337777 enters “JONES.”
•
Non-Display Phones:
When prompted, press a single digit on your telephone
dial pad for each letter or character entered. For example, keypad key
shows
ABC, key
shows DEF, etc. To enter “JONES,” you would press
. Press
for “Q”,
for “Z”, and
for punctuation marks.
NOTE:
If you need help, press
at any time while spelling a name. Voice mail will
play a helpful prompt instructing you how to enter a name.
NUMBER OF TIMES KEY IS
PRESSED
KEY
1
2
3
4
5
1
-
&
(
)
1
2
A
B
C
'
2
3
D
E
F
!
3
4
G
H
I
*
4
5
J
K
L
#
5
6
M
N
O
Ñ
6
7
P
Q
R
S
7
8
T
U
V
?
8
9
W
X
Y
Z
9
0
@
:
.
,
0
2
3
5
6
6
3
7
7
9
1
0
