Intermec CK3a, User Manual

Page 1: ...CK3 Mobile Computer CK3a CK3n User s Manual...

Page 2: ...mec Technologies Corporation There are U S and foreign patents as well as U S and foreign patents pending Wi Fi is a registered certification mark of the Wi Fi Alliance Microsoft Windows and the Windo...

Page 3: ...emoving and Installing the Battery 5 Maximizing Battery Life 6 Checking the Battery Status 7 Using the Keypad 8 Using the Color Coded Keys 9 Capitalizing Characters 9 Using the Power Button 10 Configu...

Page 4: ...ations for Wireless Printing 34 Connecting to a Bluetooth Audio Device 35 Configuring Ethernet Communications 35 Using Serial and USB Communications 36 Checking the Status of Your Wireless Connection...

Page 5: ...Console 64 4 Troubleshooting and Maintaining the CK3 67 Calling Product Support 68 Troubleshooting Your CK3 69 Resetting the CK3 74 Warm Booting the CK3 75 Cold Booting the CK3 75 Clean Booting the C...

Page 6: ...vi CK3 Mobile Computer User s Manual...

Page 7: ...s and notes that are in this document Global Services and Support Warranty Information To understand the warranty for your Intermec product visit the Intermec web site at www intermec com and click Su...

Page 8: ...t the Intermec technical knowledge base Knowledge Central at www intermec com and click Support Knowledge Central to review technical information or to request technical support for your Intermec prod...

Page 9: ...he CK3 including how to install configure operate maintain and troubleshoot it Before you work with the CK3 you should be familiar with your network and general networking terms such as IP address Rel...

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Page 11: ...le Computer with Windows Mobile 6 1 and contains these topics Introducing the CK3 Mobile Computer Using the Battery Using the Keypad Understanding the Audio Features Using the Touch Screen Understandi...

Page 12: ...er The CK3 is available with the following features 802 11 b g and Bluetooth radio standard Power Docking connector Scan button Tethered stylus Battery status LED The CK3 Mobile Computer with an IEEE...

Page 13: ...or including 3270 5250 and VT ANSI and support for third party TE applications Intermec Browser Use this manual to understand how to use the features and options available on the CK3 Finding the Softw...

Page 14: ...sentative Charging the Battery Make sure you fully charge the AB17 or AB18 battery before you use your CK3 You can charge the battery before or after you install it in the CK3 A fully discharged batte...

Page 15: ...emove and install the battery 1 Press and hold the Power button for about 2 seconds until the CK3 turns off 2 If necessary remove the handstrap 3 Press the battery release tab toward the battery until...

Page 16: ...e power button to turn off the CK3 Remove the battery and insert another fully charged battery within five minutes or you may lose data Or you can connect the CK3 to an external power source Stop usin...

Page 17: ...tically low You need to replace the battery now Battery is charging Battery is fully charged Understanding the Battery Status LED LED State Description Steady green when the CK3 is connected to extern...

Page 18: ...numeric keypad is for applications that require mainly numeric data This keypad also lets you enter special characters including the alphabet by pressing color coded key sequences Shift Shift Caps Ca...

Page 19: ...d the character On the numeric keypad press the B key and then the key to select the Shift function Using the Color Coded Keys You Want to Press Example Use an orange character or function printed abo...

Page 20: ...is power saving feature is designed to prolong battery life Configuring the Backlight Settings By default the CK3 goes into Screen Off mode when there is no activity on the computer Screen Off mode tu...

Page 21: ...button Use the Windows Mobile Standard profile for applications that power off infrequently such as inventory management or terminal emulation applications The Windows Mobile Standard profile lets th...

Page 22: ...g the Audio Features The CK3 has a speaker a microphone and multiple software tools for configuring the volume of sounds Adjusting the Volume of the Speaker You can adjust the computer volume for your...

Page 23: ...electing items and entering information on the touch screen Navigation bar Today screen Command bar Functions You Can Perform With the Stylus Action Description Tap Touch the screen once with the styl...

Page 24: ...reen Icons Icon Description The battery is full The battery is low You need to replace or charge the battery very soon The battery is charging The volume is turned off To turn the volume back on tap t...

Page 25: ...ntermec Ready to Work indicator Blue The CK3 is suspending or resuming with the display turned off Blinking blue You have successfully loaded and activated Intermec Terminal Emulator The Intermec Term...

Page 26: ...the SF51 and SR61 through Bluetooth communications For help see Connecting to a Bluetooth Scanner on page 33 Tethered scanners such as the SR30 and SR61T through the CK3 RS 232 adapter Model AA21 For...

Page 27: ...417 bar codes see the procedure To scan a PDF417 or Micro PDF417 bar code on page 18 To scan most bar code labels with the linear imager 1 Press the Power button to turn on the CK3 2 Point the scanner...

Page 28: ...n on the CK3 2 Point the scanner window at the PDF417 or Micro PDF417 bar code label and hold the computer at a slight angle 15 to 25 cm 6 to 10 in from the label 3 Press the Scan button on the keypad...

Page 29: ...bar code symbologies and supports omni directional 360 scanning Omnidirectional scanning means that you can position the CK3 in any orientation to scan a bar code label Scanning With the Extended Ran...

Page 30: ...m at bar codes To scan a bar code using the near far range area imager 1 Press the Power button to turn on the CK3 2 Point the scanner window at the bar code label 3 Press the Scan button or pull the...

Page 31: ...mec Settings to enable and disable this parameter For help see Configuring the CK3 With Intermec Settings on page 29 The center decoding parameter only decodes a bar code if the laser pointer is on th...

Page 32: ...you experience problems scanning a bar code with the 2D imager try following some of these tips to improve the performance of your imager Keep your hand as steady as possible while scanning a label P...

Page 33: ...ocated in the battery compartment To install a microSD card 1 Remove the battery For help see Removing and Installing the Battery on page 5 2 Slide the microSD card cover toward the OPEN position and...

Page 34: ...t the microSD card 4 Close the microSD card cover and slide the cover toward the LOCK position 5 Use the stylus to press the reset button in the battery compartment of the CK3 Do not use force or a sh...

Page 35: ...DMMCC Disk folder and see the contents of the microSD card If the microSD card is bootable your CK3 boots from the card If the microSD card contains operating system upgrade files the upgrade process...

Page 36: ...Chapter 1 Using the Computer 26 CK3 Mobile Computer User s Manual...

Page 37: ...Use this chapter to understand how to configure the CK3 to communicate in your network This chapter contains these topics Connecting to a PC Configuring the CK3 Parameters Configuring the CK3 for You...

Page 38: ...eb site To establish an ActiveSync partnership between your CK3 and PC you need to physically connect your CK3 to your PC using one of these methods AD20 single dock and USB to mini USB cable AA24 USB...

Page 39: ...logies it decodes or the network settings These characteristics are controlled by configuration parameters The values you set for these configuration parameters determine how the CK3 operates Configur...

Page 40: ...artSystems console right click a CK3 2 Select Intermec Settings SmartSystems Foundation is available from the Intermec web site at www intermec com SmartSystems Synchronizing the CK3 With a Time Serve...

Page 41: ...s communications This section assumes that your wireless network is set up including your access points To configure 802 11b g radio parameters 1 Tap Start Settings the Systems tab Intermec Settings 2...

Page 42: ...Bluetooth devices By default the radio is disabled To turn on the Bluetooth radio 1 Tap Start Settings the Connections tab Bluetooth the Mode tab 2 Tap Turn on Bluetooth 3 Optional If you want your C...

Page 43: ...with the CK3 Run the Bluetooth Scanner Wizard To connect to a Bluetooth scanner with the association label 1 Make sure that the Bluetooth radio on your CK3 is enabled and that your CK3 is discoverable...

Page 44: ...rt of the Intermec Developer Library IDL available from the Intermec web site at www intermec com idl select the current wireless printer on the CK3 For help see the next procedure To select the curre...

Page 45: ...rt Settings the System tab Bluetooth Audio The Bluetooth Audio screen appears 2 Follow the onscreen instructions to connect to a Bluetooth audio device Configuring Ethernet Communications You connect...

Page 46: ...USB Communications You can use these CK3 accessories to transmit data to and receive data from another device through serial or USB communications AD20 single dock AV10 vehicle dock AA24 USB adapter...

Page 47: ...ct Tools Ping Test Viewing Detailed 802 11b g Radio Connection Information Use the ISpyWiFi utility to view detailed information for your 802 11 radio connection You can also use ISpyWiFi to scan for...

Page 48: ...WiFi shortcut to the CK3 Programs folder 1 Tap and hold your stylus on the ISpyWiFi executable until the pop up menu appears 2 Select Copy from the pop up menu 3 Navigate to the Windows Start Menu Pro...

Page 49: ...e IP address of the client radio if using DHCP IP static The IP address of the client radio if using a static IP address Status Shows whether the radio is associated with the access point Channel The...

Page 50: ...ength Indicator The closer to zero the better for this indicator Link The data rate at which the radios are communicating Scan Use this tab to scan your network and get information about access points...

Page 51: ...ft Active Directory to issue certificates Understanding Microsoft and Funk Security Security Choice Description Microsoft Microsoft security dynamically selects wireless networks based on your prefere...

Page 52: ...lp see the next sections 6 Repeat Steps 3 through 5 for each profile you want to define 7 Select one profile as the active profile by tapping Active Profile and choosing a profile from the list 8 Save...

Page 53: ...3 For help see Loading a Certificate on page 50 b Enter a User Name and Subject Name c For Validate Server Certificate choose Yes and press Enter d Optional To increase your level of security enter a...

Page 54: ...ttings Configuring 802 1x Security With Funk Security 1 Make sure the communications and radio parameters on your CK3 are configured 2 Make sure Funk is selected as your security choice 3 Start Interm...

Page 55: ...Funk Security 5 Select the profile you want to configure 6 For 8021x choose LEAP and press Enter 7 For Association choose Open WPA WPA2 or Network EAP and press Enter Encryption automatically defaults...

Page 56: ...Choice The default security setting is Funk If you want to use Microsoft security you need to select it as your security choice After you select Microsoft as your security choice you will be prompted...

Page 57: ...P 7 If you choose TLS a Select Properties and tap the Run App button The Auth Settings dialog box appears b Tap the Select button c Select your certificate from the list and press Enter The User Logon...

Page 58: ...rnally converts it to a pre shared key This value must match the passphrase on the authenticator 7 Save your settings and exit Intermec Settings Configuring 802 1x Security With Microsoft Security 1 M...

Page 59: ...Security With Microsoft Security 1 Make sure the communications and radio parameters on your CK3 are configured 2 Start Intermec Settings 3 Choose Communications 802 11 Radio Microsoft Security 4 For...

Page 60: ...a certificate authority To import a certificate 1 Tap the iConnect icon in the lower right corner of the Today screen The iConnect pop up menu appears 2 Select Tools Wireless Settings The Profile Wiz...

Page 61: ...ox appears asking if you want to load the root certificate d Tap OK The Enrollment Tool message box appears telling you that the certificate has been added e Tap OK to close the message box Disabling...

Page 62: ...Chapter 2 Connecting and Configuring the CK3 52 CK3 Mobile Computer User s Manual...

Page 63: ...s guidelines for developing applications for the CK3 and contains these sections Developing Applications for the CK3 Installing Applications on the CK3 Freeing Up Virtual Memory for Applications Launc...

Page 64: ...nents grouped by functionality that you can use to create applications for the computer The resource kits are part of the Intermec Developer Library IDL and can be downloaded from the Intermec IDL web...

Page 65: ...g applications and data files you can also store persistent registry information to the Flash File Store region Optional microSD card If you are using a microSD card this should be the primary locatio...

Page 66: ...our CK3 The console is part of SmartSystems Foundation available at www intermec com SmartSystems To install an application using the SmartSystems console 1 Download the application to your PC 2 Doubl...

Page 67: ...igate to the location of the cab file 8 Tap the cab file to install it Installing Applications Using a microSD Card Using a microSD card is the best method for installing applications To install appli...

Page 68: ...enu The iFTP menu is available the next time your start iConnect To manage the state of the FTP server Modify these existing registry keys HKEY_CURRENT_USER Software iConnect2 IConnect Settings FtpAut...

Page 69: ...s Platform Bundle SSPB by removing value added software features Be sure to back up any related files that you want before you use the InstallSelect application For more information on SSPB see Upgrad...

Page 70: ...th the clean boot The computer performs a clean boot and restarts with all of the checked components installed InstallSelect Software Components Component Name Description Data Collection Intermec Set...

Page 71: ...data file AutoRun dat For compatibility with other Intermec computers you can place a copy of AutoRun exe in the same folder as your AutoRun dat file To create and install the AutoRun dat file on you...

Page 72: ...added to these components you can upgrade your SSPB files without needing to upgrade the operating system Alternately you can choose to upgrade only the operating system if you need new functionality...

Page 73: ...ing system using a microSD card 1 Insert a microSD card into a microSD adapter card and then place it in the storage card reader connected to your PC 2 Copy all required OS upgrade files to the microS...

Page 74: ...stablish communications with the other devices in the wireless network Upgrading the CK3 Using the SmartSystems Console You can use the SmartSystems console to upgrade the operating system on your com...

Page 75: ...e upgrade to install 7 Drag and drop the device upgrade onto each computer you want to upgrade The SmartSystems console will tell you that it is installing the upgrade on your computer Once the upgrad...

Page 76: ...Chapter 3 Developing and Installing Applications 66 CK3 Mobile Computer User s Manual...

Page 77: ...ing and Maintaining the CK3 This chapter contains possible solutions to problems you may encounter while using the CK3 This chapter also contains information on booting the computer and performing reg...

Page 78: ...meters Power management settings If you are using Intermec Terminal Emulation ITE know the version and protocol If you are not using ITE know the language your custom application was written in and th...

Page 79: ...ems While Configuring the CK3 Problem Possible Solution You scan a configuration command such as Beeper Volume and you hear three low beeps and nothing happens If you are working in Intermec Settings...

Page 80: ...ot be installed correctly Insert the microSD card as described in Steps 2 through 4 of Using a microSD Card on page 23 The microSD card may be damaged Try another microSD card The Battery status LED i...

Page 81: ...s transmitted over the network The CK3 appears to be connected to the network but you cannot establish a terminal emulation session with the host computer There may be a problem with the host computer...

Page 82: ...2 1x security enabled You are setting up multiple access points in a network with different SSIDs and the connection fails When you change the SSID the WEP key values are not saved Configure the WEP k...

Page 83: ...again Move within two feet of a wall to test the effective scan of the scanner For help scanning bar codes see Scanning Bar Codes on page 16 The input device attached to the CK3 does not work well or...

Page 84: ...see if the bar code quality is too low You may need to replace the label that you cannot scan Make sure the bar code symbology is enabled For help see Configuring the CK3 With Intermec Settings on pa...

Page 85: ...you may need to warm boot the CK3 To warm boot the computer Press and hold the Power button for 10 seconds The CK3 shuts down restarts and goes through the initialization process Cold Booting the CK3...

Page 86: ...ads files and applications that are absolutely required by the operating system Perform a clean boot to get the CK3 up and running so that you can run diagnostic tests to troubleshoot the normal boot...

Page 87: ...you replace the battery 4 Continue to hold the Power button until the Clean boot the system prompt appears on screen 5 Release the Power button read the message and press the appropriate button to ei...

Page 88: ...ammonia and water To clean the scanner window and computer screen 1 Press the Power button to turn off the CK3 2 Dip a clean towel or rag in the ammonia solution and wring out the excess Wipe off the...

Page 89: ...79 A Specifications...

Page 90: ...g x 4 4 V 2A AB17 x 4 7 V 1 5A AB18 Temperature and Humidity Specifications Operating temperature 10 C to 50 C 14 F to 122 F Storage temperature 20 C to 70 C 4 F to 158 F Charging temperature 0 C to 4...

Page 91: ...SI TE overlays Bar Code Symbologies These symbologies are only available if your CK3 has a 2D area imager or a near far range area imager Australian Post ISBT 128 Aztec Japan Post BPO British Post 4 s...

Page 92: ...ance Maximum Distance Code 39 0 15 mm 6 mils 0 25 mm 10 mils 0 5 mm 20 mils 1 mm 40 mils 9 6 cm 3 8 in 7 1 cm 2 9 in 6 1 cm 2 5 in 8 1 cm 3 2 in 17 9 cm 7 1 in 20 9 cm 8 3 in 26 9 cm 10 6 in 33 9 cm 1...

Page 93: ...mm 20 mils 1 mm 40 mils 9 1 cm 3 6 in 6 1 cm 2 5 in 5 1 cm 2 1 in 7 1 cm 2 9 in 19 9 cm 7 9 in 24 9 cm 9 8 in 34 9 cm 13 8 in 50 9 cm 20 1 in UPC EAN 0 33 mm 13 mils 5 1 cm 2 1 in 27 9 cm 11 0 in Typi...

Page 94: ...s With 0 2 cm 0 08 in Setback Symbology Density Minimum Distance Maximum Distance Code 39 0 125 mm 5 mil 0 20 mm 8mil 0 25 mm 10 mil 0 50 mm 20 mil cm in cm in cm in cm in cm in cm in cm in cm in UPC...

Page 95: ...5 mm 100 mils 18 24 cm 7 18 in 18 24 cm 7 18 in 19 24 cm 7 57 in 40 24 cm 15 84 in 100 24 cm 39 46 in 130 24 cm 51 27 in 31 76 cm 12 51 in 68 76 cm 27 07 in 109 76 cm 43 22 in 219 76 cm 86 52 in 309...

Page 96: ...m 20 mils 1 mm 40 mils 1 4 mm 55 mils 2 5 mm 100 mils 16 24 cm 6 21 in 18 24 cm 7 00 in 18 24 cm 7 00 in 20 24 cm 7 78 in 20 24 cm 7 78 in 89 76 cm 35 34 in 179 76 cm 70 77 in 389 76 cm 153 45 in 479...

Page 97: ...e 0 24 cm 0 09 in setback for the CK3 32 in 0 80 cm 160 80 0 80 160 240 320 320 240 400 400 0 32 64 390 cm 153 5 0 25 mm 10 mils 0 5 mm 20 mils 1 mm 40 mils 160 240 480 320 560 400 880 96 128 160 64 0...

Page 98: ...rix 0 25 mm 10 mils 1 4 mm 55 mils 2 5 mm 100 mils 3 5 mm 140 mils 5 mm 200 mils 20 24 cm 7 96 in 20 24 cm 7 96 in 20 24 cm 7 96 in 20 24 cm 7 96 in 20 24 cm 7 96 in 73 76 cm 29 04 in 339 76 cm 133 77...

Page 99: ...s not include the 0 24 cm 0 09 in setback for the CK3 32 in 0 80 cm 160 80 0 80 160 240 320 320 240 400 400 0 32 64 680 cm 267 7 0 25 mm 10 mils 1 4 mm 55 mils 2 5 mm 100 mils 160 240 480 320 560 400...

Page 100: ...client or USB host adapter port Ethernet Multidock AD21 The AD21 ethernet multidock provides ethernet connectivity and power to up to four CK3 computers at one time Charge Only Multidock AD22 The AD22...

Page 101: ...t scanning trigger Vehicle Holder Use the vehicle holder to store your CK3 when you are not using it Holster The holster provides you with a convenient way to carry your CK3 when you are not using it...

Page 102: ...Appendix A Specifications 92 CK3 Mobile Computer User s Manual...

Page 103: ...93 B Default Settings...

Page 104: ...f the commands see the Intermec Settings Command Reference Manual P N 937 016 xxx available from the Intermec web site at www intermec com Data Collection Data Collection Settings Data Collection Sett...

Page 105: ...nPost Disable Matrix 2 of 5 Disable Maxicode Disable Micro PDF417 Disable MSI Disable PDF417 Enable Planet Disable Plessey Disable Postnet Disable QR Code Disable Standard 2 of 5 Disable Telepen Disab...

Page 106: ...Signature Image Capture Disable Decode Security Settings Decode Security Setting Default Value Consecutive Data Validation 0 Identical Consecutive Timeout 300 ms Different Consecutive Timeout 0 Center...

Page 107: ...ault Value Enable Reader Disable Reader Model IP30 RFID Module Settings RFID Module Setting Default Value Tag Type EPC Class 1 Gen2 Dense Reader Mode Disable LBT Channel 5 LBT Scan Enable Enable Field...

Page 108: ...ications Settings Communications Setting Default Value Device Name IntermecCK3 Bluetooth Power Off 802 11 Radio Settings 802 11 Radio Setting Default Value Security Choice Funk Security Allow Security...

Page 109: ...anonymous Inner EAP EAP MDS Inner Authentication PEAP EAP MS Chapv2 Subject Name Null Validate Server Certificate No Server 1 Common Name Null Server 2 Common Name Null Mixed Cell Off CCKM Off Automa...

Page 110: ...e Import Root Certificates False Import User Certificates False Import Pac Files False Ethernet Adapter IP Settings Ethernet Adapter IP Setting Default Value DHCP Enable DHCP Client Identifier Null Pr...

Page 111: ...Disable Disable Device Settings Device Setting Default Value Date Null Time Null Adjust for Daylight Time Disable Good Read Beep One Beep Good Read Light On Beeper Volume Medium Display Settings Disp...

Page 112: ...Value Battery Power Device Turns Off After Screen Turns Off After 2 min 1 min External Power Device Turns Off After Screen Turns Off After Disable Disable Device Monitor Settings Device Monitor Setti...

Page 113: ...103 C Keypads and Keystrokes...

Page 114: ...ard characters with the keypad Alphanumeric Characters Character Alphanumeric Keypad Numeric Keypad a A B ESC b B B 7 c C B 8 d D B 9 e E B E f F B 4 g G B 5 h H B 6 i I B 1 j J B 2 k K B 3 l L B FldE...

Page 115: ...1 J B J B J B 2 K B K B K B 3 L B L B L B FldExit M B M B M B 0 N B N B N B O B O B O B F1 P B P B P B F2 Q B Q B Q B F3 R B R B R B F4 S B S B S B F5 T B T B T B F6 U B U B U B F7 V B V B V B F8 W B...

Page 116: ...9 Function Keys Function Alphanumeric Keypad Numeric Keypad Back Tab C C Backspace Caps Lock B B B Forward Tab Return Shift B A B Space C C Special Characters Character Alphanumeric Keypad Numeric Key...

Page 117: ...107 I Index...

Page 118: ...8 applications developing 54 installing ActiveSync using 56 Flash File Store 55 microSD card using 55 non volatile Flash File Store 55 Object Store 55 using cab files 55 using FTP server 58 using micr...

Page 119: ...attery charging accessories charging times cigarette lighter adapter See vehicle battery adapter clean booting described troubleshooting cold booting described color coded keys using communications 80...

Page 120: ...reless connection checking status icons screen described IDL Intermec Developer Library developing applications imager center decoding extended range reading distances scanning bar codes near far rang...

Page 121: ...connection icon illustrated troubleshooting non volatile Flash File Store installing applications numeric keypad illustrated O Object Store installing applications to omnidirectional scanning operati...

Page 122: ...ubleshooting 70 SD card See microSD card SDMMC Disk folder troubleshooting 70 security choosing between Microsoft and Funk 41 configuring 40 Funk 42 Microsoft 46 disabling 51 loading certificates 50 s...

Page 123: ...hicle holder described 91 for CK3 with IP30 described 91 version software finding 3 virtual memory freeing up 59 volume adjusting 12 icon illustrated 14 W warm booting described 75 warranty informatio...

Page 124: ...Index 114 CK3 Mobile Computer User s Manual...

Page 125: ......

Page 126: ...Worldwide Headquarters 6001 36th Avenue West Everett Washington 98203 U S A tel 425 348 2600 fax 425 355 9551 www intermec com CK3 Mobile Computer User s Manual 935 016 001 P N 935 016 001...