Intermec EasyCoder 501 XP & 601 XP – Service Manual
177
Chapter 17 Troubleshooting
Description:
The complete console is “dead”.
- Power LED is not lit.
- Green background lighting in display window is not lit.
- The 5V on the CPU board is OK (see Chapter 17.5.)
Possible Causes and Suggested Remedies:
• Defective cable.
- The cable between the CPU board and the keyboard inter-
face board may be defective or not properly connected. Check
cable and connector P37 on CPU board.
• Defective console assy.
- Replace. Do not attempt to repair.
Description:
No keys on the keyboard seem to be working or no keybeep.
- Power LED is lit.
- Green background lighting in display window is lit.
Possible Causes and Suggested Remedies:
• The printer’s main program has halted due to high external dis-
turbances from other electrical sources.
- Restart the printer and fi nd out if there are disturbances
coming via the AC supply, via a communication channel, or
from other electrical appliances.
• Keys disabled or keyboard remapped by a custom-made pro-
gram.
- If the printer does not react on any keys in the Test Mode, the
keyboard is defective and needs to be replaced.
• Keybeep disabled by a custom-made program.
- If no beep is heard when the keys are pressed in the Test Mode,
but the printer nevertheless reacts on the keys, the beeper is
out of order.
• Keyboard damaged by moisture.
- Soaking the keyboard with for example water or cleaning
fl uids, may cause short-circuits. Let it dry, replace if neces-
sary.
Description:
No messages appear in the display window after power-up.
- Power LED is lit.
- Green background lighting in display window is lit.
Possible Causes and Suggested Remedies:
• Display not utilized by custom-made program.
- If there is no display function in the Test Mode, the display is
out of order and the console unit needs to be replaced. Else,
check out the custom-made program.
17.6 Console Errors