Chapter 5 — Troubleshoot the Printer
PC23 and PC43 Desktop Printer User Manual
113
The RFID module is installed in
the printer, but “RFID” does not
appear in the menu.
The printer is not communicating
properly with the RFID hardware. For
help, contact your local Intermec
representative.
None of the RFID commands
work.
RFID is disabled. Enable RFID from the
web page or the Main Menu. Go to
Settings (Main Menu) or Configure
tab (web page) > System Settings >
Manage I/O
.
Printing on regular media (not
RFID) is slow and halted in
between labels.
RFID is enabled. Disable RFID from the
web page or the Main Menu.
I am using an application to write
to RFID tags and the printer is
printing “VOID” labels.
Try these possible solutions:
•
The printer may not recognize the
RFID media type. Restart the printer
or run the media or RFID calibration
wizard.
•
You may need to modify the Tag
Position parameter.
•
You may need to adjust the output
power (field strength) to the antenna.
I receive this message “No RFID
tag found.”
Try these possible solutions:
•
Make sure you are using RFID media.
•
You may need to modify the Tag
Position parameter.
•
The tag may be broken. Try printing
on a different label.
When I send a TAGREAD or
TAGWRITE command, I get this
error message: “Tag format
error.”
The TAGFORMAT defined for the
operation determines the number of
required parameters. You may need to
modify the TAGFORMAT. For help, see
the
Intermec Fingerprint Command
Reference Manual
or the
IPL Command Reference Manual
.
For more information, see the EPC Tag
Data Standard (v1.1, revision 1.27)
available from the EPCglobal website at
www.epcglobalinc.org
.
Problems and Possible Solutions (Continued)
Problem
Possible Solution
Summary of Contents for PC23
Page 1: ...PC23 PC43 Desktop Printer PC23d PC43d PC43t User Manual ...
Page 4: ...iv PC23 and PC43 Desktop Printer User Manual ...
Page 84: ...Chapter 2 Set Up the Printer 70 PC23 and PC43 Desktop Printer User Manual ...
Page 143: ...129 A Specifications This appendix contains specifications for the PC23 and PC43 printers ...
Page 159: ...145 B Default Settings This appendix contains all of the default settings for the printer ...
Page 186: ...Appendix C Print Labels with INPrint 172 PC23 and PC43 Desktop Printer User Manual ...