nugget
39
AGaramond
Chapter 4— Troubleshooting and Maintaining the Terminal
Trakker Antares 242X Handheld Terminal User’s Manual
69
Problems While Configuring the Terminal
If you have problems configuring the terminal, check these possible
problems and solutions.
Problems While Configuring the Terminal
Problem
Possible Solution
You are configuring the 242X with the clone
application and see an error message.
The server terminal and the client terminal may not have the same
hardware or software configuration. Make sure that both terminals
have the same hardware configuration, firmware version, and clone
application version. For help, see “Configuring the Terminal With
the Clone Application” in Chapter 2 of the 2400 Family system
manual.
On the 2425, you configure the security ID
and the changes do not appear to be saved.
You can only set the security ID with the RF network enabled. The
Network Activate command must be set to the RF network before
you can save any changes to the Security ID command.
You scan a configuration command, such as
Keypad Caps Lock, and you hear three low
beeps.
If you are working in the TRAKKER Antares 2400 Menu System,
you cannot scan configuration commands. Use the Configuration
Menu to change the terminal’s configuration, or exit the menu
system to scan configuration commands.
Check the command you are trying to scan. Make sure the command
is set correctly for the options and network communications you are
using with the terminal. For help, see Chapter 6, “Configuration
Command Reference,” in the 2400 Family system manual.
On the 242X with an integrated PDF417
scanner, you configure the Scanner Trigger
command to enable pulse triggering, and the
changes do not appear to be saved.
Earlier versions of PDF417 scanners do not support pulse triggering.
For help upgrading your scanner, contact your local Intermec service
representative.
On the 2425, you scan a configuration
command to set one of these parameters and
hear three low beeps:
•
Controller IP Address (UDP Plus)
or Host IP Address (TCP/IP)
•
Terminal IP Address
•
Default Router
•
Network Activate
If the Network Activate command is enabled (RF network enabled)
and you are configuring the 2425, these IP addresses must define a
valid network configuration. For example, an invalid network
configuration would be a controller (or host) IP address set to 0.0.0.0
with the network enabled.
To set these four parameters, follow these steps:
1
Disable the Network Activate (NA) configuration command.
2
Set the terminal IP address and the controller IP address or the
host IP address.
3
Set the default router address (if necessary).
4
Enable the Network Activate command.
You can change an IP address with the network enabled as long as it
still defines a valid network configuration.
You are configuring SOM or EOM in the
Configuration Menu and cannot set two
characters.
You may have a space in the SOM or EOM field. The space does not
show, but it is a valid character. To clear a space from the field, put
the cursor in the field and press
«
. Now set the two-character value
for SOM or EOM.
Summary of Contents for Trakker Antares 2400
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