Intermec Trakker Antares 2400 User Manual Download

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Chapter 4— Troubleshooting and Maintaining the Terminal

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AGaramond

Trakker Antares 242X Handheld Terminal User’s Manual

Problems While Configuring the Terminal (continued)

Problem

Possible Solution

You are scanning a configuration command
to set one of the serial port parameters and
hear three low beeps. For example, you are
trying to set EOM or SOM.

The order in which you scan serial port protocol configuration
commands is important. The configurable serial protocol (CSP) uses
EOM to determine the serial communications mode. When EOM is
disabled, the terminal communicates in Character mode. When
EOM is enabled, the terminal communicates in Frame mode.

To use Frame mode, you need to set EOM first. Next, configure
Handshake, Configuration Commands Via Serial Port, LRC, SOM,
and then Poll. To use Character mode, you need to disable these
same parameters in reverse order. For help, see “Using Serial
Communications on the Terminal” on page 51.

You scan or enter an option for the Scanner
Selection configuration command and you
hear three low beeps.

You may have scanned or entered a Scanner Selection command that
does not apply to the type of scan module you have installed.
Options SS0 through SS7 only configure the module for cabled
scanners when installed. Options SS11 through SS13 only configure
the long range or high density scan module when installed. Try
scanning or entering the Scanner Selection command again and
select the type of module you have installed.

If you have a standard range scan module, you can scan options SS11
through SS13. However, since these commands configure the
spotting beam for a long range or high density scan module, they do
not change how the standard range scan module works.

You scan a configuration command, such as
Keypad Caps Lock, and nothing happens.

One or more reader commands, such as Change Configuration, may
be disabled, so that you cannot change the configuration. Enable all
of the reader commands and try again.

The terminal may be waiting for another command to complete the
configuration change. If you started by scanning the Enter
Accumulate command, you must finish the command by scanning
the Exit Accumulate command. For help, see Chapter 6,
“Configuration Command Reference,” in the 2400 Family system
manual.

Scan Enable Override to temporarily enable all of the reader
commands. When you are finished, remember to disable the override
so that your data is not interpreted as a command.

Enable Override

*$+DC3*

You are configuring the serial port and see
this error message when exiting the
Configuration Menu:

Serial port configuration
error.

SOM is set. You must also set
EOM.

Configuration was not
updated.

You must configure a value for EOM before you can set SOM or
disable SOM. You need to change the value of SOM. Choose Serial
Port from the Communications Menu.

Configurable Serial Protocol (CSP) uses EOM to determine the serial
communications mode. When EOM is disabled, the terminal
communicates in Character mode. When EOM is enabled, the
terminal communicates in Frame mode.

To use Frame mode, you need to set EOM first. Next, configure
Handshake, Configuration Commands Via Serial Port, LRC, SOM,
and then Poll. To use character mode, you need to disable these same
parameters in reverse order. For help, see “Using Serial
Communications on the Terminal” on page 51.