Warranty Information
International Thermal Research
Page 4
August 2018
After repair or replacement of the Products still under warranty, ITR will pay return
shipping charges. All repairs done under warranty are subject to the terms and conditions
of the flat-rate manual.
Telephone / Email Service
Service information given over the telephone, by fax or by email is given only in good faith
as an accommodation to the customer. Such information should not be relied upon without
an independent verification of its applicability to the customer’s particular situation. For
customer service or other information, contact:
IN CANADA:
IN THE UNITED STATES:
2431 Simpson Road
5305 NE 121st Ave, Suite 401
Richmond, BC, Canada V6X 2R2
Vancouver WA USA
98682
Tel: 1-800-755-1272 or 604-278-1272
Tel: 1-800-993-4402 or 360-993-4877
Fax:
604-278-1274
Fax:
360-993-1105
Website: http://www.itrheat.com