28 of 40
Version 1.2 (08/2022) en
Translation of original operating instructions
Troubleshooting
9
Troubleshooting
Troubleshooting
Fault
Possible cause
Remedy
Motor does not
start or stops
during operation
No voltage supply
Check the voltage supply.
Incorrect connection or
loose/ defective cable
connection
Check connection according to connection diagram.
Check whether cables are defective or connections are loose.
Motor overheating
See the fault „Motor heats up during regular operation”.
Motor overload
Disconnect main power supply, determine and repair cause of
overload.
Internal thermal circuit
breaker tripped/failure
Check whether there is overload or overheating. After cooling
off, check continuity of internal thermal protection. See the fault
„Motor heats up during regular operation”.
External overload
protection tripped/ failure
Check whether there is overload or overheating. Check continuity
and function of external overload protection. Check whether the
correct motor current is set in the external overload protection.
Motor winding phase
error
Replace Pallet Drive or contact the local Interroll dealer.
Motor winding short
circuit (insulation fault)
Replace Pallet Drive or contact the local Interroll dealer.
Brake is not triggered
Check whether the brake works during start-up.
During the brake release, the clicking noise of the brake in the
motor can generally be heard. It must then be possible to turn the
drum tube manually. Depending on the gear ratio, the motors can
be turned more easily or with more difficulty.
Check connections and continuity of the brake winding.
If connections and brake winding are OK, check the rectifiers.
Motor does not
start or stops
during operation
Drum or chain blocked
Ensure that the Pallet Drive is not being blocked and all rollers
and drums can turn freely.
If the Pallet Drive cannot turn freely, the gear box or the bearing
may be blocked. In this case, contact the local Interroll dealer.
Gear box or bearing
blocked
Check by hand if the drum shell can be turned freely. If not,
replace Pallet Drive or contact local Interroll dealer.
Incorrect assembly
Ensure that the motor is not rubbing against the conveyor belt
frame.
Motor is running,
but drum shell
does not turn
Transfer loss
Contact the local Interroll dealer.
Summary of Contents for DP 0080
Page 1: ...INSPIRED BY EFFICIENCY User Manual Interroll Pallet Drive DP 0080 DP 0089...
Page 38: ...38 of 40 Version 1 2 08 2022 en Translation of original operating instructions Appendix...
Page 39: ...Version 1 2 08 2022 en Translation of original operating instructions 39 of 40...
Page 40: ...INSPIREDBY EFFICIENCY 2022 INTERROLL EN 08 2022 Version 1 2...