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26 Warranties and repairs
Interton provides a warranty on hearing aids in the event of defects in workmanship or materials,
as described in applicable warranty documentation. In its service policy, Interton pledges to secure
functionality at least equivalent to the original hearing aid. As a signatory to the United Nations Global
Compact initiative, Interton is committed to doing this in line with environment-friendly best practices.
Hearing aids therefore, at Interton’s discretion, may be replaced by new products or products manufac-
tured from new or serviceable used parts, or repaired using new or refurbished replacement parts. The
warranty period of hearing aids is designated on your warranty card, which is provided by your hearing
care professional.
For hearing aids that require service, please contact your hearing care professional for assistance.
Interton hearing aids that malfunction must be repaired by a qualified technician. Do not attempt to
open the case of hearing aids, as this will invalidate the warranty.
27 Temperature test, transport and storage information
Interton hearing aids are subjected to various tests in temperature and damp heating cycling between
-25 °C and +70 °C according to internal and industry standards.
During transport or storage, the temperature should not exceed the limit values of -20 °C to +60 °C
and relative humidity of 90% RH, non-condensing (for limited time). The air pressure between 500 and
1100 hPa is appropriate.
28 Advisories
Be aware of information marked with the warning symbol:
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WARNING
points out a situation that could lead to serious injuries.
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CAUTION
indicates a situation that could lead to minor and moderate injuries.
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Advice and tips on how to handle your hearing aid better.
Equipment includes RF transmitter
Please ask your local hearing care professional concerning disposal of your hearing aid.
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NOTE:
Country specific regulations apply.
