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58

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SAVE THESE INSTRUCTIONS

(58GS)  MODEL 604G&638G FILTER PUMP  ENGLISH  7.5” X 10.3”  PANTONE 295U  07/09/2021

English

Page 10

TROUBLESHOOTING GUIDE

FILTER MOTOR 

FAILS TO START

FILTER DOESN’T 

CLEAN POOL

FILTER DOESN’T PUMP 

WATER OR FLOW IS 

VERY SLOW

PUMP DOESN’T WORK

TOP COVER 

LEAKING

HOSE LEAKING

AIR LOCK

POOL INLET AIR 

ADAPTOR/AIR JET 

VALVE LEAKING

SMALL LEAK FROM 

AIR JET VALVE WHEN 

PUMP IS ON

•  The motor is not plugged in.

•  The GFCI/RCD circuit breaker is 

tripped.

•  Motor too hot and overload 

protection is shut off.

•  Improper chlorine or pH levels.

•  Filter cartridge is dirty.

•  Damaged cartridge.

•  Excessively dirty pool.

•  The strainer screen is

   restricting the water flow.

•  Clogged inlet or discharge.

•  An air leak on the intake line.

•  Scale or buildup on cartridge.

•  Excessively dirty pool.

•  Dirty filter cartridge.

•  The nozzle and strainer connection 

are reversed.

•  Pool inlet air adaptor connected to 

the wrong fitting.

•  Low water level.

•  Strainer screen plugged up.

•  An air leak on the intake hose.

•  Faulty motor or the impeller is jammed.

•  An air lock inside the cartridge 

chamber.

•  O-ring missing.

•  Cover or air release valve are not 

tight.

•  Hose clamps are not well-fitted.

•  Hose o-ring dislodged when 

connecting the hose.

•  Hose broken.

•  There’s air trapped in the pump 

housing and inlet hose.

•  Hose clamps are not well-fitted.

•  Air jet valve is not tight and facing  

up.

•  Air jet valve internal seal blocked.

•  Air jet valve internal seal dirty.

•  Air jet valve broken. 

•  Accessories attached to the water 

circulation line.

 TROUBLE                               CAUSE                                            SOLUTION

•  Filter cord must be plugged into a 3 wire outlet 

that is protected by a Class A Ground Fault 

Circuit Interrupter, or RCD.

•  Reset circuit breaker. If circuit breaker trips 

repeatedly, your electrical system may have 

a defect. Turn off circuit breaker and call an 

electrician to correct the problem.

•  Let the motor cool down.

•  Adjust the chlorine and pH level. Consult your 

local swimming pool supply stores.

•  Clean or replace cartridge.

•  Check the cartridge for holes. Replace if 

damaged.

•  Operate the filter for longer periods.

•  Clean the strainer screen at the inlet.

•  Clear any obstructions in the intake hose by 

discharging it inside pool wall.

•  Tighten hose clamps, check hoses for 

damage, check pool water level.

•  Replace cartridge.  

•  Clean cartridge more often.

•  Install the nozzle at the upper position of the 

pool inlet, and the strainer at the lower position 

of the pool outlet.

•  Make sure the pool inlet air adaptor is 

connected to the pool inlet upper fitting.

•  Fill pool to correct water level.

•  Clean strainer screens at pool inlet.

•  Tighten hose clamps, check hose for damage.

•  Clear any sticks or leaves in the intake hose.

•  Open the release valve at top of pump.

•  Remove cover & check for O-ring.

•  Tighten cover or valve (Manually).

•  Tighten or change hose clamps.

•  Put the o-ring back into the groove.

•  Replace a new hose.

•  Open air release valve, lift and lower the inlet 

hose until water starts to flow out of the air 

release valve, close air release valve.

•  Tighten or reinstall hose clamps.

•  Tighten air jet valve and make sure it’s facing up.

•  Plug in the pump and run for few seconds, then 

unplug, repeat 3 times.

•  Remove air jet valve, flush dirt out with water and 

replace valve back.

•  Replace a new air jet valve.

•  Remove all the accessories (such as solar mat, auto pool 

cleaner, LED light) from the water circulation line and 

place the air jet valve cap 

(17)

 over the air jet valve 

(15)

Do not cover the air jet valve 

(15) 

with the valve cap 

(17)

 

under normal situation or when the pump is operating.

Summary of Contents for 604G

Page 1: ...ld under license from Marques utilisées dans certains pays sous licence de Marcas registradas utilizadas en algunos países del mundo bajo licencia de Warenzeichen verwendet in einigen Ländern der Welt in Lizenz von Intex Marketing Ltd to à a an Intex Development Co Ltd Hong Kong Intex Recreation Corp P O Box 1440 Long Beach CA 90801 Distributed in the European Union by Distribué dans l Union Europ...

Page 2: ...5 X 10 3 PANTONE 295U 07 09 2021 English Page 2 TABLE OF CONTENTS Warnings 3 Parts Reference 4 Setup Instructions 5 7 Maintenance 8 9 Pool Care and Chemicals 8 Long Term Storage 9 Troubleshooting Guide 10 Common Pool Problems 11 General Aquatic Safety 11 Limited Warranty 12 ...

Page 3: ...e a qualified electrician to install the GFCI RCD which has a maximum rate of 30mA Do not use a portable residual current device PRCD Always unplug the transformer from the electrical outlet before removing cleaning servicing or making any adjustment to the product The plug must be accessible after product is installed Do not bury the electrical cord Locate the cord where it will not be damaged by...

Page 4: ...O Model 604G Model 638G 1 AIR RELEASE VALVE 1 10460 10460 2 VALVE O RING 1 10264 10264 3 FILTER HOUSING COVER 1 11868 11868 4 COVER SEAL 1 10325 10325 5 FILTER CARTRIDGE 1 29000 29000 6 HOSE SEAL 2 10134 10134 7 HOSE CLAMP 4 11489 11489 8 HOSE 2 10116 10116 9 STRAINER CONNECTOR 1 11070 11070 10 POOL INLET JET NOZZLE 1 12364 12364 11 STRAINER GRID 1 12197 12197 12 TRANSFORMER 1 11649 11648 13 THREA...

Page 5: ... to the pool inlet air adaptor 16 and to the lower pump connection Make sure all the hose clamps 7 are tight NOTE Make sure the air jet valve 15 is securely tighten onto the pool inlet air adaptor 16 and facing up 6 In a counter clockwise motion unscrew the threaded filter housing collar 13 from the filter housing Grasp and remove the housing cover 3 Check to see if a cartridge is inside the housi...

Page 6: ...trical power source of the filter pump must be positioned more than 3 5m away from the pool walls Check your local authorities to determine the appropriate standard and requirements for electrical installation of swimming pools and basins equipment The following table is for reference only International France Germany The Netherlands Country Region Standard Number IEC 60364 7 702 NF C 15 100 7 702...

Page 7: ...For model 638G these three holes form a triangle pattern and are 145mm from each other The holes are slotted with a 7mm width The filter pump can be mounted on a cement base or onto a wooden structure to prevent accidental falling over Total assembly must exceed 18kg The drawings on the following show two possible ways of upright mounting SETTING UP FILTER PUMP For your own personal safety it is v...

Page 8: ...wimming pool supply store for instructions The season s first filling of the pool may have brackish water requiring extra water additives and extra filter changes Do not allow swimming in pool until the pH level is balanced Consult your local swimming pool supply store for instructions Keep spare filter cartridges on hand Replace cartridges every two weeks Chlorinated water may damage lawns garden...

Page 9: ...cking can be used for storage CLEANING OR REPLACING FILTER CARTRIDGES LONG TERM STORAGE WINTERIZATION It is recommended that the filter cartridge be replaced at least every 2 weeks Regularly monitor the filter clogging level 1 Make sure the transformer power cord is not plugged into the electrical socket 2 To prevent water from escaping the pool unscrew the pool inlet nozzle 10 and strainer grid 1...

Page 10: ...set circuit breaker If circuit breaker trips repeatedly your electrical system may have a defect Turn off circuit breaker and call an electrician to correct the problem Let the motor cool down Adjust the chlorine and pH level Consult your local swimming pool supply stores Clean or replace cartridge Check the cartridge for holes Replace if damaged Operate the filter for longer periods Clean the str...

Page 11: ...wn or black when first treated with chlorine Water is cloudy or milky Level is lower than on previous day Dirt or sand on pool floor Leaves insects etc IMPORTANT If you continue to experience difficulty please contact our Consumer Service Department for assistance See separate Authorized Service Centers sheet GENERAL AQUATIC SAFETY Water recreation is both fun and therapeutic However it involves i...

Page 12: ...d determine the validity of the claim If the item is covered by the provisions of the warranty the item will be repaired or replaced with the same or comparable item at Intex s choice at no charge to you Other than this warranty and other legal rights in your country no further warranties are implied To the extent possibly in your country in no event shall Intex be liable to you or any third party...

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