SAVE THESE INSTRUCTIONS
Page 30
TROUBLESHOOTING GUIDE
• The motor is not plugged in.
• The fuse box needs checking.
• The GFCI circuit breaker is
tripped.
• Motor too hot and overload
protection is shut off.
• Improper sanitizer or pH levels.
• Filter cartridge is dirty.
• Damaged cartridge.
• Excessively dirty pool.
• The strainer screen is
restricting the water flow.
• Clogged inlet or discharge.
• An air leak on the intake line.
• Scale or buildup on cartridge.
• Excessively dirty pool.
• Dirty filter cartridge.
• Low water level.
• Strainer screen plugged up.
• An air leak on the intake hose.
• Faulty motor or the impeller is
jammed.
• An air lock inside the cartridge
chamber.
• O-ring missing.
• Cover is not tight.
• Filter cartridge is dirty.
• Hose nuts are not well-fitted.
• Thereʼs air trapped in the pump
housing and inlet hose.
• The inlet and outlet hoses
connection are reversed.
PROBLEM
CAUSE
SOLUTION
FILTER MOTOR
FAILS TO START
FILTER DOESNʼT
CLEAN POOL
FILTER DOESN'T
PUMP WATER OR
FLOW IS VERY
SLOW
PUMP DOESN'T
WORK
TOP COVER
LEAKING
HOSE LEAKING
AIR LOCK
• Filter cord must be plugged into a 3
wire outlet that is protected by a Class
A Ground Fault Circuit Interrupter, or
RCD.
• Reset circuit breaker. If circuit breaker
trips repeatedly, your electrical system
may have a defect. Turn off circuit
breaker and call an electrician to
correct the problem.
• Let motor cool down.
• Adjust the sanitizer and pH level.
Consult your local swimming pool
supply stores.
• Clean or replace cartridge.
• Check the cartridge for holes. Replace
if damaged.
• Operate the filter for longer periods.
• Clean the strainer screen at the inlet.
• Clear any obstructions in the intake
hose by discharging it inside pool wall.
• Tighten hose nuts, check hoses for
damage, check pool water level.
• Replace cartridge.
• Clean cartridge more often.
• Clean inside the plunger valve.
• Pull valve handle to full upright position.
• Fill pool to correct water level.
• Clean strainer screens at pool inlet.
• Tighten hose nuts, check hose for
damage.
• Clear any sticks or leaves in the intake
hose.
• Turn and pull valve handle to full upright
position.
• Remove cover & check for O-ring.
• Tighten cover (Manually).
• Replace or clean cartridge.
• Tighten or reinstall hose nut.
• Open air release valves, lift and lower
the inlet hose until water starts to flow
out of the valve, then close it.
• The lower position of pool outlet
connects to filter pump water inlet. The
upper position of pool inlet connects to
filter pump water outlet.
